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Windows 7: BSOD using Labview driver usbser.sys

27 Jun 2013   #1
angeloval

Windows 7 Home Premium 64bit
 
 
BSOD using Labview driver usbser.sys

Hello
Have been getting BSOD recently using Labview 2011 (acquiring data through usb port), after 10 min system crash.
I've tried changing usbser.sys driver using version 6.1.7600.13385 (14/07/2009 ) and version 6.1.7601.17514 ( 20/11/2010).

the problem manifests itself on three pcs. The only changes have been windows updates.
Can you help me ?

Tanks
Angelo


My System SpecsSystem Spec
.
27 Jun 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Your problem is caused by your USB modems. Samsung/android.
  • SAMSUNG Android USB Modem
  • SAMSUNG Mobile Modem
  • SAMSUNG Mobile Modem
  • Bluetooth Modem
Try to disable/uninstall all the instances you have installed, via device manager.

Let us know the results.
My System SpecsSystem Spec
27 Jun 2013   #3
angeloval

Windows 7 Home Premium 64bit
 
 

Thanks for your answer.
I'll try to remove the samsung drivers next week.

Angelo
My System SpecsSystem Spec
.

01 Jul 2013   #4
angeloval

Windows 7 Home Premium 64bit
 
 

Hello
I removed all Samsung and bluetooth driver, but the BSOD crash continues to occur.

Do you have other suggestions ?

Thanks
Angelo
My System SpecsSystem Spec
01 Jul 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is still the same cause.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {b8, 2, 0, fffff880087d0161}

Probably caused by : usbser.sys ( usbser!UsbSerTryToCompleteCurrent+1d )

Followup: MachineOwner
---------
You hane the drivers present, but disabled only.
Uninstall them.
If uninstalling does not help, it would be better to start afresh. A clean reinstall would be better.
My System SpecsSystem Spec
04 Jul 2013   #6
angeloval

Windows 7 Home Premium 64bit
 
 

Hello
I uninstalled the drivers (using the Device Remover software) but the problem is still present.
I can't uninstall usbser.sys because is used by the acquiring board i use ( MSP430 Application UART- COM6 )

Thanks in advance
Angelo
My System SpecsSystem Spec
04 Jul 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The last BSOD as per the zip is of 02.07; before or after uninstalling those drivers?

USBDeview is the best program to do those stuff for the USB devices and drivers.

I think it would be the best for you to go for a Clean Reinstall - Factory OEM Windows 7 . As there are multiple instances of the drivers present, there is a good chance of some unwanted mishaps there. Starting afresh will get rid of all those at a single shot.

Otherwise, Let USBDeview a go. Uninstall them all, and install the needed drivers only.

usbser.sys cannot be deleted, as it is a system element.

BTW, I will wait for one more BSOD before taking an action, as the last one is of 02.07 ... two days earlier than your last post.
My System SpecsSystem Spec
04 Jul 2013   #8
angeloval

Windows 7 Home Premium 64bit
 
 

I'm sorry
here is the correct files

Angelo
My System SpecsSystem Spec
04 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is exactly the same ... so I suggest you to go for a Clean Reinstall - Factory OEM Windows 7 .
My System SpecsSystem Spec
07 May 2014   #10
noteri

Windows 7 64-bit
 
 

A solution that worked for me was to change the VISA read/write VI's to synchronous. This setting is found by right-clicking on those VI's.
My System SpecsSystem Spec
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 BSOD using Labview driver usbser.sys




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