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Windows 7: BSOD when browsing or idle

01 Jul 2013   #11
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by espica View Post

Could Power4Gear cause the BSOD problem?
Possible.

Uninstall it with Revo as well.


My System SpecsSystem Spec
.
02 Jul 2013   #12
espica

Windows 7 Home Premium 64bit
 
 

I haven't had any BSOD after I uninstalled Power4Gear.
Not sure about video crashes because I've been away from the laptop for a while at times.

Is there a way I can check if there have been any video crashes?
My System SpecsSystem Spec
02 Jul 2013   #13
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Not really.
Now if you get any BSOD just update the thread with new zip.
My System SpecsSystem Spec
.

03 Jul 2013   #14
espica

Windows 7 Home Premium 64bit
 
 

Laptop froze, had to hard-turn it OFF. I hope it's one of those random freezes after turning it back ON from hibernation.
I got the zip just in case.
My System SpecsSystem Spec
03 Jul 2013   #15
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

You haven't yet removed Norton:
  • Start Menu\Programs\Norton 360
Please remove Asus software with Revo uninstaller as instructed in the post earlier.
  • Start Menu\Programs\ASUS
  • Start Menu\Programs\ASUS\ASUS Splendid Utility
  • Start Menu\Programs\ASUS\AsusVibe
  • Start Menu\Programs\ASUS\FaceLogon
  • Start Menu\Programs\ASUS Utility
Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.
Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
How to Change, Add, or Remove Startup Programs in Windows 7
My System SpecsSystem Spec
03 Jul 2013   #16
espica

Windows 7 Home Premium 64bit
 
 

I uninstalled many of those Asus applications.
Should I remove these?
Asus AI Recovery
Asus Live Update
Wireless Console 3
eDriver
eManual
GameFast
Rotation Desktop for G Series
WinFlash

I already downloaded Microsoft Security Essentials from MS site for when I remove Norton 360.
My System SpecsSystem Spec
03 Jul 2013   #17
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

From the file it looked like Norton was still present.
You should uninstall them if you're sure you don't need them.
My System SpecsSystem Spec
04 Jul 2013   #18
espica

Windows 7 Home Premium 64bit
 
 

Just got a BSOD, the laptop rebooted itself.
I removed Norton 360 and installed Microsoft Security Essentials, sorry I didn't do it before.
My System SpecsSystem Spec
04 Jul 2013   #19
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Curious, is your battery charged up and the power adapter working well?
My System SpecsSystem Spec
04 Jul 2013   #20
espica

Windows 7 Home Premium 64bit
 
 

The battery sits at 99% charge, the power adapter is working well I think.
Could it be a bad contact in the wall plug? A short circuit?
My System SpecsSystem Spec
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 BSOD when browsing or idle




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