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#21
No, if the battery is 99% it should be fine. I was thinking maybe it was falling below the required volts to maintain the power on.
No, if the battery is 99% it should be fine. I was thinking maybe it was falling below the required volts to maintain the power on.
Video crashed. I attached the error notification capture.
I'm going to turn the laptop ON in the morning with a Clean Startup, only antivirus running.
Roll back to an older video driver version: Device Manager - Roll Back Driver
Run Furmark as recommended here: STOP 0x116: VIDEO_TDR_ERROR troubleshootingCode:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa8012306010, fffff8800598b010, 0, d} Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+13b010 ) Followup: MachineOwner --------- 5: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_TDR_FAILURE (116) Attempt to reset the display driver and recover from timeout failed. Arguments: Arg1: fffffa8012306010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT). Arg2: fffff8800598b010, The pointer into responsible device driver module (e.g. owner tag). Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation. Arg4: 000000000000000d, Optional internal context dependent data. Debugging Details: ------------------ FAULTING_IP: nvlddmkm+13b010 fffff880`0598b010 4055 push rbp DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT CUSTOMER_CRASH_COUNT: 1 BUGCHECK_STR: 0x116 PROCESS_NAME: System CURRENT_IRQL: 0 STACK_TEXT: fffff880`06d94928 fffff880`04ec1054 : 00000000`00000116 fffffa80`12306010 fffff880`0598b010 00000000`00000000 : nt!KeBugCheckEx fffff880`06d94930 fffff880`04ec0ddb : fffff880`0598b010 fffffa80`12306010 00000000`00000000 fffffa80`0ebcf010 : dxgkrnl!TdrBugcheckOnTimeout+0xec fffff880`06d94970 fffff880`04f67f13 : fffffa80`12306010 00000000`00000000 00000000`00000000 fffffa80`0ebcf010 : dxgkrnl!TdrIsRecoveryRequired+0x21f fffff880`06d949a0 fffff880`04f91d50 : fffffa80`00000000 00000000`004a3fca 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiReportHwHang+0x40b fffff880`06d94a80 fffff880`04f632e1 : fffffa80`0ebcf010 fffffa80`00000000 00000000`004a3fca 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0xd0 fffff880`06d94ab0 fffff880`04f8fff6 : 00000000`00000000 fffffa80`0ea9a7f0 00000000`00000080 fffffa80`0ebcf010 : dxgmms1!VidSchiScheduleCommandToRun+0x1e9 fffff880`06d94bc0 fffff800`03730ede : 00000000`fffffc32 fffffa80`0ec08060 fffffa80`096c66f0 fffffa80`0ec08060 : dxgmms1!VidSchiWorkerThread+0xba fffff880`06d94c00 fffff800`03483906 : fffff880`032a5180 fffffa80`0ec08060 fffff880`032b00c0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`06d94c40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: .bugcheck ; kb FOLLOWUP_IP: nvlddmkm+13b010 fffff880`0598b010 4055 push rbp SYMBOL_NAME: nvlddmkm+13b010 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nvlddmkm IMAGE_NAME: nvlddmkm.sys DEBUG_FLR_IMAGE_TIMESTAMP: 518fe8f9 FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys Followup: MachineOwner --------- 5: kd> lmvm nvlddmkm start end module name fffff880`05850000 fffff880`06331000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Mon May 13 01:09:45 2013 (518FE8F9) CheckSum: 00AB6DED ImageSize: 00AE1000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
When Furmark fails - there are still several possibilities. The most common ones:
- Faulty Graphics Card
- Underpowered/Faulty PSU (what is your PSU? Brand? Model?)
- Faulty RAM (this is unlikely as you say the Prime95 Blend test and Memtest didn't show errors?)
- Faulty Motherboard (unlikely - as it's been replaced)
- Faulty CPU (very unlikely - anyway, Prime95 passed)
I rolled back the drivers but it loaded the default VGA drivers. I picked them up manually, it installed drivers from May 12th 2013. The newest installer I have is from May 29th 2013, those are the drivers I had before.
Video crashed again, right after rebooting the laptop.
I ran a System File Checker, verify only though.
It says:
Windows Resource Protection found integrity violations.
I can't access the log file, it says access denied.
Run sfc /scannow without any switches, reboot.
You'll need to copy the cbs.log to the desktop to access it.
It says:
Windows Resource Protection found corrupt files but was unable to fix some of them.
Want me to upload the log file?