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Windows 7: BSOD while enabling/disabling wireless device NETwNs64.sys


29 Jun 2013   #1

Windows 7
 
 
BSOD while enabling/disabling wireless device NETwNs64.sys

Hi guys,
I am having some troubles trying to use my laptop wireless device, because every time I try to connect to my home connection it last no more than 10 minutes and after that it shows LIMITED ACCESS on my connection icon.
Im not very good at computers so the only thing I can do is DISABLE or ENABLE my wireless adapter that results either on a BSOD or a long time screen freeze. By the restart the device is disabled and when I start it the problem starts over and over again.

Can someone enlight me or give me a solution to my problem please, ill be very grateful.

I added the diagnostic tool results to this thread so you can give me a more accurate reply.

THERE IS A 3,5 GB MINIDUMP FILE, you need it? how can I put the results here?
THANKS!!


My System SpecsSystem Spec
.

29 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Welcome to the forums francocb,

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff880052857c9, fffff880023b7918, fffff880023b7170}

Probably caused by : NETwNs64.sys ( NETwNs64+147c9 )
Code:
Usual causes:  Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control
Code:
2: kd> lmvm NETwNs64
start             end                 module name
fffff880`05271000 fffff880`05af3000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Sun May 01 22:33:01 2011 (4DBDD18D)
    CheckSum:         0083E505
    ImageSize:        00882000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel(R) Wireless WiFi Link 5000 Series Adapter driver seems to be causing problems, please update it from here - https://downloadcenter.intel.com/Default.aspx

Code:
EXCEPTION_RECORD:  fffff880023b7918 -- (.exr 0xfffff880023b7918)
ExceptionAddress: fffff880052857c9 (NETwNs64+0x00000000000147c9)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000038
Attempt to read from address 0000000000000038
Code:
CONTEXT:  fffff880023b7170 -- (.cxr 0xfffff880023b7170)
rax=fffff88001942110 rbx=0000000000000000 rcx=fffff88001945ec0
rdx=000000000000002f rsi=fffffa800988bb40 rdi=0000000000000000
rip=fffff880052857c9 rsp=fffff880023b7b50 rbp=0000000000000000
 r8=0000000000000001  r9=0000000000000000 r10=fffff80002e12000
r11=fffff880023b7960 r12=fffffa8009708fc8 r13=fffffa8009214510
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
NETwNs64+0x147c9:
fffff880`052857c9 488b4338        mov     rax,qword ptr [rbx+38h] ds:002b:00000000`00000038=????????????????
The exception which wasn't handled seems to be related to a possible NULL Pointer Reference in the rbx CPU register.
My System SpecsSystem Spec
Reply

 BSOD while enabling/disabling wireless device NETwNs64.sys




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