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Windows 7: Frequent BSODs While working

29 Jun 2013   #1
TwinsMaj

windows 7 Home Premium 64bit
 
 
Frequent BSODs While working

I've only used my Dell N5110 for about 9 months now. As at last week, i started experiencing
sudden shutdowns. These shutdowns occur after a blue screen with an error message displays.
I really don't understand the error because it just display for a few seconds and disappear.

Please i need help ASAP. I've lost a lot of work because of these abrupt shutdowns. I've also
attached a copy of my crash dump analysis i ran using sevenforums diagnostic tool.

Thanks in advance.


My System SpecsSystem Spec
.
29 Jun 2013   #2
x BlueRobot

 

Welcome to the forums TwinsMaj,

Code:
BugCheck 1000009F, {4, 258, fffffa8004ef6b50, fffff800045a83d0}

Implicit thread is now fffffa80`04ef6b50
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+7a )
It appears a device driver is causing a timeout.

What version of Malwarebytes are you using? The Pro or Free version?

Here's the raw stack for the thread causing the timeout:

Code:
0: kd> lmvm NETwNs64 
start             end                 module name
fffff880`058d4000 fffff880`0615a000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Sun Sep 18 10:26:48 2011 (4E75B958)
    CheckSum:         00841076
    ImageSize:        00886000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your Intel(R) Wireless WiFi Link 5000 Series Adapter driver seems to be a possible cause, please update the driver from here - https://downloadcenter.intel.com/Default.aspx

Code:
0: kd> lmvm adusbser
start             end                 module name
fffff880`08a00000 fffff880`08a22380   adusbser T (no symbols)           
    Loaded symbol image file: adusbser.sys
    Image path: \SystemRoot\system32\DRIVERS\adusbser.sys
    Image name: adusbser.sys
    Timestamp:        Wed Dec 20 20:59:00 2006 (4589A414)
    CheckSum:         0002BCA4
    ImageSize:        00022380
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your AnyDATA USB Device driver seems to be a another possible cause, and it predates Windows 7, therefore the compatibility may need to be questioned. I think this may be the correct support page - ANYDATA CORPORATION
My System SpecsSystem Spec
30 Jun 2013   #3
TwinsMaj

windows 7 Home Premium 64bit
 
 

i'm using the free version of malwarebytes. I follow the links you posted and get back.
Thanks for the response.
My System SpecsSystem Spec
.

30 Jun 2013   #4
x BlueRobot

 

Welcome, and I would suggest getting a real-time anti-virus protection too, I personally recommend MSE since it causes the least problems, but another good program is !avast.
My System SpecsSystem Spec
Reply

 Frequent BSODs While working




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