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Windows 7: Where are the logs of BSOD in Windows 7?


30 Jun 2013   #1

Windows 7 Home Premium 32bit
 
 
Where are the logs of BSOD in Windows 7?

I just had a BSOD a few days ago but forgot to write down the error number. Does Windows 7 keep a log of BSOD and where can I find it?

TIA

My System SpecsSystem Spec
.

30 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Hi rfe777,

Please follow - Blue Screen of Death (BSOD) Posting Instructions

The tool will gather all the necessary files for a through troubleshooting analysis of your system, this will include the .dmp files from your BSODs.

However, to answer your question, Windows (default settings) will save all the Minidumps and Kernel Memory dumps in these two directories:

Minidumps:

Code:
%systemroot%\Minidump or C:\Windows\Minidump
Kernel Memory Dump (default):

Code:
%systemroot% or C:\Windows\
My System SpecsSystem Spec
30 Jun 2013   #3

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Hi rfe777,

Please follow - Blue Screen of Death (BSOD) Posting Instructions

The tool will gather all the necessary files for a through troubleshooting analysis of your system, this will include the .dmp files from your BSODs.

However, to answer your question, Windows (default settings) will save all the Minidumps and Kernel Memory dumps in these two directories:

Minidumps:

Code:
%systemroot%\Minidump or C:\Windows\Minidump
Kernel Memory Dump (default):

Code:
%systemroot% or C:\Windows\
Thanks x BlueRobot

I'll post a new thread and upload the zip file there.
My System SpecsSystem Spec
.


30 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

It'll be fine just posting in this thread
My System SpecsSystem Spec
30 Jun 2013   #5

Windows 7 Home Premium 32bit
 
 

OK

About what happened: A few days ago I had a BSOD for the second time in 2-3 months. The first time it was shortly after updating the drivers for my ATI Radeon 4850 graphics card(but I'm not sure it's the cause of the BSOD).

The second time I don't have any idea what's caused it.

Here is the zip with the dumb files.

Any help you can give me will be greatly appreciated, because if it happens again I'll have to format my PC.
My System SpecsSystem Spec
30 Jun 2013   #6

Windows 7 Home Premium 32bit
 
 

Anyone?
My System SpecsSystem Spec
30 Jun 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck A, {408000e, 2, 1, 82e8e54f}

Probably caused by : udfs.sys ( udfs!UdfPerformVerify+6d )
Code:
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
This bugcheck indicates that a instruction or device driver has attempted to access a invalid memory address, and then cause a interrupt at a IRQL level which was too high.

Code:
TRAP_FRAME:  8e7779e4 -- (.trap 0xffffffff8e7779e4)
ErrCode = 00000002
eax=8578db6c ebx=8578db64 ecx=0408000e edx=00000000 esi=85750d48 edi=85750e08
eip=82e8e54f esp=8e777a58 ebp=8e777abc iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!KeWaitForSingleObject+0x373:
82e8e54f 8939            mov     dword ptr [ecx],edi  ds:0023:0408000e=????????
The memory address being referenced, seems to point to the ecx CPU register.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
My System SpecsSystem Spec
30 Jun 2013   #8

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Code:
BugCheck A, {408000e, 2, 1, 82e8e54f}

Probably caused by : udfs.sys ( udfs!UdfPerformVerify+6d )
Code:
Usual causes:  Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
This bugcheck indicates that a instruction or device driver has attempted to access a invalid memory address, and then cause a interrupt at a IRQL level which was too high.

Code:
TRAP_FRAME:  8e7779e4 -- (.trap 0xffffffff8e7779e4)
ErrCode = 00000002
eax=8578db6c ebx=8578db64 ecx=0408000e edx=00000000 esi=85750d48 edi=85750e08
eip=82e8e54f esp=8e777a58 ebp=8e777abc iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
nt!KeWaitForSingleObject+0x373:
82e8e54f 8939            mov     dword ptr [ecx],edi  ds:0023:0408000e=????????
The memory address being referenced, seems to point to the ecx CPU register.

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information

Install and perform full scans with:
information   Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system

You can also view this thread for a complete free and lightweight security protection combination:
I have ESET nod32 anti-virus, currently uninstalled. Do you recommend installing this av program instead of MSE?
My System SpecsSystem Spec
30 Jun 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

I would recommend MSE, it causes the least problems from my experience, ESET can cause BSODs very rarely.
My System SpecsSystem Spec
30 Jun 2013   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

You can use ESET if you want
My System SpecsSystem Spec
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 Where are the logs of BSOD in Windows 7?




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