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Windows 7: Random Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]


30 Jun 2013   #1

Windows Home Basic 32bit
 
 
Random Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]

Laptop is Extensa 4230
Windows 7 Home Basic 32bit
My laptop screen freezes randomly,
sometimes it becomes operational after getting blackened for half a minute.
Other times the screen just freezes, the cursor doesnt move, Task Manager doesnt open, nothing happens and I have to take out the battery to make it operational again.
Any help would be appreciated.
Thanks

Quote:
Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-0607.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130601-1617.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130630-2021.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-1737.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-0848.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-0625.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130623-2044.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130630-2006.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-1735.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130620-0638.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130623-1823.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-0859.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130630-2023.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Windows
Problem: Video hardware error
Files that help describe the problem:
WD-20130622-1451.dmp
sysdata.xml
WERInternalMetadata.xml
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.


My System SpecsSystem Spec
.

30 Jun 2013   #2

Windows Home Basic 32bit
 
 

Attached the file...
My System SpecsSystem Spec
30 Jun 2013   #3

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

There were only two dmp-files included in zip-file and the MSINFO32.nfo is missing, if you need more help you have to follow the Blue Screen of Death (BSOD) Posting Instructions.

1, Install SP1
2, I recommend that you uninstall Komodo Firewall
3, Update the following drivers:

Intel Hd Graphics
8ca22000 8cf1f000 igdkmd32 Wed May 06 20:13:40 2009 (4A01D354)

Atheros/D-Link WLAN Driver
8d604000 8d731000 athr Mon Oct 05 18:31:48 2009 (4ACA1F74)

Conexant SoftK56 Modem Driver
8daf0000 8db2d000 VSTAZL3 Thu Oct 16 02:30:03 2008 (48F68B0B)
8e01a000 8e11c000 VSTDPV3 Thu Oct 16 02:32:04 2008 (48F68B84)
8e11c000 8e1d1000 VSTCNXT3 Thu Oct 16 02:29:13 2008 (48F68AD9)
My System SpecsSystem Spec
.


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 Random Video hardware Error [sysdata.xml] [WERInternalMetadata.xml]




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