Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Need someone to analyze .dmp for me! BSOD Problem

02 Jul 2013   #1
Ghudda

Windows 7 Ultimate x64
 
 
DRIVER_POWER_STATE_FAILURE BSOD Problem (.dmp attached)

Hey everyone. Just starting today, i've been getting a BSOD about once every 30-45 minutes. System freezes up, creates dump file, and crashes.

Attached is my .dmp if someone could take a look at it. This is pretty sudden and I havn't changed anything major in the past few days.

Thanks again and let me know if you need any further information!
Ghudda

edit: I'm running system updates.


My System SpecsSystem Spec
.
02 Jul 2013   #2
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

My System SpecsSystem Spec
02 Jul 2013   #3
Ghudda

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Dsprague View Post
Thanks. I have updated it with the SF_Diagnostic file.
My System SpecsSystem Spec
.

02 Jul 2013   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

looks like the BSOD is being caused by your USB 3.0 drivers:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800796fd00, fffff80000ba2748, fffffa8008783960}

*** WARNING: Unable to verify timestamp for EtronHub3.sys
*** ERROR: Module load completed but symbols could not be loaded for EtronHub3.sys
Probably caused by : EtronHub3.sys

Followup: MachineOwner
---------
Driver Reference Table - EtronHub3.sys

looking at the driver we can see that it is old:

Code:
kd> lmvm EtronHub3
start             end                 module name
fffff880`04598000 fffff880`045a1f80   EtronHub3 T (no symbols)           
    Loaded symbol image file: EtronHub3.sys
    Image path: \SystemRoot\System32\Drivers\EtronHub3.sys
    Image name: EtronHub3.sys
    Timestamp:        Fri Feb 25 12:51:55 2011 (4D67EC3B)
    CheckSum:         00011316
    ImageSize:        00009F80
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update your driver from here: Etron Technology, Inc.
My System SpecsSystem Spec
02 Jul 2013   #5
Ghudda

Windows 7 Ultimate x64
 
 

Great, I installed and successfully updated the USB drivers. I'll update the thread if another BSOD occurs.

Thanks again Dsprague
My System SpecsSystem Spec
02 Jul 2013   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad I could help.
My System SpecsSystem Spec
Reply

 Need someone to analyze .dmp for me! BSOD Problem




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD problem, need help to analyze the dump
The minidump is in the .rar file. I would greatly appreciate if someone took a bit of their time and would take a look at it. My specs are in my profile. This is pretty fresh win 7 64 bit install, but recently after installing some important software I've been receiving this same BSOD dump. ...
BSOD Help and Support
Analyze this BSOD
Just got some BSOD here :D Analyze and reply back!
BSOD Help and Support
BSOD please analyze
Hey! I have experienced a BSOD. And I found out it had something to do with ATHR.SYS which is my wireless card kernel driver, i knew that because I played a little with WinDBG. But I need help in analyzing it thoroughly to show the root cause of all this since I don't have debugging skills. ...
BSOD Help and Support
BSOD - Please Analyze
My Windows 7 x64 crashes following a sleep session. I have uploaded the mini dump file so if anyone can help that would be amazing.
BSOD Help and Support
Please analyze this BSOD for me
my GX740 notebook crashed again, 2 times today... please tell me whats the cause. i attached 2 dump files. I had no crashes for 3 or 4 days. today it started to crash again. I cant tell i made driver or other big changes to my notebook. i dont think so...
BSOD Help and Support
BSOD, someone analyze DMP files please
I cannot get the damn windows debugger to properly use the symbols filepath and hence I cannot analyze my dmp files. Can someone please analyze them for me and get back to me on the findings.
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App