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Windows 7: BSOD on ntoskrnl.exe

03 Jul 2013   #1
vincent1028

Windows 7 Home Premium 64bit
 
 
BSOD on ntoskrnl.exe

hopefully i provide enough information required ;((


My System SpecsSystem Spec
.
03 Jul 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8006a25a10, fffff80004c203d8, fffffa800cca3010}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : pci.sys

Followup: MachineOwner
-------------------------------------------------------------------------------
Irp is active with 4 stacks 2 is current (= 0xfffffa800cca3128)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 fffffa8006a21e40 00000000 fffff88005b74c74-fffffa800aef8010 Success Error Cancel pending
           \Driver\ACPI    nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [ 16, 2]   0 e1 fffffa80097a3040 00000000 00000000-00000000    pending
           \Driver\nvlddmkm
            Args: 00000000 00000001 00000001 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa8008cf4c40    

            Args: 00000000 00000000 00000000 00000000
--------------------------------------------------------------------------------------------
Device object (fffffa80097a3040) is for:
 InfoMask field not found for _OBJECT_HEADER at fffffa80097a3010
 \Driver\nvlddmkm DriverObject fffffa80096841c0
Current Irp 00000000 RefCount 0 Type 00000023 Flags 00002004
DevExt fffffa80097a3190 DevObjExt fffffa80097a3b48 
ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
AttachedTo (Lower) fffffa8006a21e40 \Driver\ACPI
Device queue is not busy.
Disablr PCIe link stat power management.
PCIe Link State Power Management - Turn On or Off in Windows

Now put the computer to sleep for some times and report us back if it is any more BSODs there or not.
My System SpecsSystem Spec
07 Jul 2013   #3
vincent1028

Windows 7 Home Premium 64bit
 
 

still the same problem occur..is it caused by nvidia driver?@@
My System SpecsSystem Spec
.

08 Jul 2013   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It might be. Try a fresh and clean installation of the display driver.

Download NVIDIA DRIVERS 320.49WHQL on your desktop. Disconnect the net, and uninstall the existing driver.
  • Uninstall All nvidia items in Control Panel > Programs and features
    • 3D Vision Control Driver
    • 3D Vision Driver
    • Graphics Driver
    • HD Audio Driver
    • PhysX
    • nvidia Update
    (Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
  • Now follow Drivers - Clean Left over Files after Uninstalling
  • Reboot now. Install the previously downloaded driver. While installing, Select Custom (Advanced) install. In the next page, follow this settings:

Connect back to internet. Put the PC to sleep. Wake it up. Let us know if there are further BSODs or not.
My System SpecsSystem Spec
30 Jul 2013   #5
vincent1028

Windows 7 Home Premium 64bit
 
 

hmmm..
My System SpecsSystem Spec
30 Jul 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Let us see a screenshot showing the settings of Link State power management?

And, did it BSOD during sleep, or during browsing with chrome?
My System SpecsSystem Spec
30 Jul 2013   #7
vincent1028

Windows 7 Home Premium 64bit
 
 

this screenshot?
My System SpecsSystem Spec
30 Jul 2013   #8
vincent1028

Windows 7 Home Premium 64bit
 
 

hmmm sometimes it bsod when i on google chrome..and sometimes it takes forever for me to shutdown the com as there keep showing shutting down so i had to press the off buttorn manually
My System SpecsSystem Spec
31 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

My System SpecsSystem Spec
10 Aug 2013   #10
vincent1028

Windows 7 Home Premium 64bit
 
 

My System SpecsSystem Spec
Reply

 BSOD on ntoskrnl.exe




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