BSOD while PC is left idle (sleep?)

desertdubu · 27 Jul 2013

Hello, that Windows Update tool seems to have fixed the update problem, thank you. I ran the sfc scan and it said that some errors could not be fixed, to be found in the CBS log. I've attached that here. Thanks.

Northernsoul55 · 27 Jul 2013

I have asked another member to look at your CBS logs,

Tom982
Please be patient as he may have quite a work load, and sometimes sleeps :)

Did you run the SFC scan 3 times, rebooting inbetween each?

cheers

Dave

tom982 · 30 Jul 2013

Northernsoul55 said:

I have asked another member to look at your CBS logs,

Tom982
Please be patient as he may have quite a work load, and sometimes sleeps :)

Did you run the SFC scan 3 times, rebooting inbetween each?

cheers

Dave

Sorry for the delay, I got back from holiday last night. lol, sleep is over rated!

Code:

2013-07-27 14:13:43, Info                  CSI    00000454 [SR] Repair complete
2013-07-27 14:13:43, Info                  CSI    00000455 [SR] Committing transaction
2013-07-27 14:13:43, Info                  CSI    00000456 Creating NT transaction (seq 2), objectname [6]"(null)"
2013-07-27 14:13:43, Info                  CSI    00000457 Created NT transaction (seq 2) result 0x00000000, handle @0xdbc
2013-07-27 14:13:43, Error                 CSI    00000458 (F) STATUS_CANNOT_DELETE #7455416# from RtlRunPrimitiveOperationsFromCallbacksAgainstSil(...)[gle=0xd0000121]
2013-07-27 14:13:43, Info                  CSI    00000459 [SR] Unable to complete Verify and Repair transaction because some of the files that need to be repaired are in use. A reboot is required to complete this operation.
2013-07-27 14:13:43, Info                  CSI    0000045a [SR] Repairing 10 (0x000000000000000a) components
2013-07-27 14:13:43, Info                  CSI    0000045b [SR] Beginning Verify and Repair transaction
2013-07-27 14:13:43, Info                  CSI    0000045c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc2.theme do not match actual file [l:18{9}]"hc2.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:p3GW6tzSH2HvD0EsVRnQt6Jf2k/mq15GkA0bQiwznuw=}
2013-07-27 14:13:43, Info                  CSI    0000045d [SR] Cannot repair member file [l:18{9}]"hc2.theme" of Microsoft-Windows-classic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-07-27 14:13:43, Info                  CSI    0000045e Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc1.theme do not match actual file [l:18{9}]"hc1.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:9RJChUwHndpe0gUF+d62PUz8vmdCnGqnWe2uVt3ENBs=}
2013-07-27 14:13:43, Info                  CSI    0000045f [SR] Cannot repair member file [l:18{9}]"hc1.theme" of Microsoft-Windows-classic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-07-27 14:13:43, Info                  CSI    00000460 Hashes for file member \SystemRoot\WinSxS\amd64_prnhp005.inf_31bf3856ad364e35_6.1.7600.16385_none_30e9a6119eda44e5\Amd64\hp6500na.ini do not match actual file [l:36{18}]"Amd64\hp6500na.ini" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:iDSZR0HziBXhtvElJlaI/Y5XnJws+vJHftxLsIicJVA=}
2013-07-27 14:13:43, Info                  CSI    00000461 [SR] Cannot repair member file [l:36{18}]"Amd64\hp6500na.ini" of prnhp005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-07-27 14:13:43, Info                  CSI    00000462 [SR] Cannot repair member file [l:30{15}]"infocardcpl.cpl" of WCF-INFOCARDCPL_CPL, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-07-27 14:13:43, Info                  CSI    00000463 Hashes for file member \??\C:\Windows\System32\systemcpl.dll do not match actual file [l:26{13}]"systemcpl.dll" :
  Found: {l:32 b:5Nq5uQa/wy7FoOb7upUNHh5RysegjkGkG7IKc+9v+34=} Expected: {l:32 b:4HIIIEuWFgJ+UUTi8+8bqBFoNlt9KnYSELD7xluXhx4=}
2013-07-27 14:13:43, Info                  CSI    00000464 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:26{13}]"systemcpl.dll" from store
2013-07-27 14:13:43, Info                  CSI    00000465 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slmgr.vbs" from store
2013-07-27 14:13:43, Info                  CSI    00000466 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slmgr.vbs" from store
2013-07-27 14:13:43, Info                  CSI    00000467 Hashes for file member \??\C:\Windows\System32\user32.dll do not match actual file [l:20{10}]"user32.dll" :
  Found: {l:32 b:ZLnKXvzCeJQfnM8qtM3XmGY1jYwM8cxflW5e6iGsyt4=} Expected: {l:32 b:99IZ11A3vJj2xpFDsAq2AAox+LXiEeCvUU9PS2gVIqA=}
2013-07-27 14:13:43, Info                  CSI    00000468 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"user32.dll" from store
2013-07-27 14:13:44, Info                  CSI    00000469 Hashes for file member \SystemRoot\WinSxS\amd64_prnhp005.inf_31bf3856ad364e35_6.1.7600.16385_none_30e9a6119eda44e5\Amd64\hp6500na.ini do not match actual file [l:36{18}]"Amd64\hp6500na.ini" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:iDSZR0HziBXhtvElJlaI/Y5XnJws+vJHftxLsIicJVA=}
2013-07-27 14:13:44, Info                  CSI    0000046a [SR] Cannot repair member file [l:36{18}]"Amd64\hp6500na.ini" of prnhp005.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-07-27 14:13:44, Info                  CSI    0000046b [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_prnhp005"
2013-07-27 14:13:44, Info                  CSI    0000046c [SR] Cannot repair member file [l:30{15}]"infocardcpl.cpl" of WCF-INFOCARDCPL_CPL, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
2013-07-27 14:13:44, Info                  CSI    0000046d [SR] This component was referenced by [l:162{81}]"Microsoft-Windows-NetFx3-OC-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.NetFx3"
2013-07-27 14:13:44, Info                  CSI    0000046e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:30{15}]"infocardcpl.cpl"; source file in store is also corrupted
2013-07-27 14:13:44, Info                  CSI    0000046f Hashes for file member \??\C:\Windows\SysWOW64\user32.dll do not match actual file [l:20{10}]"user32.dll" :
  Found: {l:32 b:/ca44IriNPpDArZVKjk1cUdV/lHRG43T48JEFeHthzE=} Expected: {l:32 b:AeuV+jlDzzxrGiHkc6XDy5/LzkaROxXJbKwU5PBAdbQ=}
2013-07-27 14:13:44, Info                  CSI    00000470 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"user32.dll" from store
2013-07-27 14:13:44, Info                  CSI    00000471 Hashes for file member \??\C:\Windows\SysWOW64\slwga.dll do not match actual file [l:18{9}]"slwga.dll" :
  Found: {l:32 b:TqkEGJp8yWsgRSW0EuvVyfbJc7Kg9TcMYciUZGENmGw=} Expected: {l:32 b:2lTNiBG8cfr90NCxK5AXR9p1L0lQftzHQMu8wqw6NA8=}
2013-07-27 14:13:44, Info                  CSI    00000472 [SR] Repairing corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:18{9}]"slwga.dll" from store
2013-07-27 14:13:44, Info                  CSI    00000473 Hashes for file member \??\C:\Windows\System32\slwga.dll do not match actual file [l:18{9}]"slwga.dll" :
  Found: {l:32 b:425h2+oRlwrloGRxlLfDv+kHDkuZECiH1olZNMapuPA=} Expected: {l:32 b:JzwFyFBMoFD+bFC1DRXzIGTsZnKuhc3gOJdgJ8pLFNM=}
2013-07-27 14:13:44, Info                  CSI    00000474 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"slwga.dll" from store
2013-07-27 14:13:44, Info                  CSI    00000475 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc2.theme do not match actual file [l:18{9}]"hc2.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:p3GW6tzSH2HvD0EsVRnQt6Jf2k/mq15GkA0bQiwznuw=}
2013-07-27 14:13:44, Info                  CSI    00000476 [SR] Cannot repair member file [l:18{9}]"hc2.theme" of Microsoft-Windows-classic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-07-27 14:13:44, Info                  CSI    00000477 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-07-27 14:13:44, Info                  CSI    00000478 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc1.theme do not match actual file [l:18{9}]"hc1.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:9RJChUwHndpe0gUF+d62PUz8vmdCnGqnWe2uVt3ENBs=}
2013-07-27 14:13:44, Info                  CSI    00000479 [SR] Cannot repair member file [l:18{9}]"hc1.theme" of Microsoft-Windows-classic, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-07-27 14:13:44, Info                  CSI    0000047a [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-07-27 14:13:44, Info                  CSI    0000047b Hashes for file member \??\C:\Windows\Resources\Ease of Access Themes\hc2.theme do not match actual file [l:18{9}]"hc2.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:p3GW6tzSH2HvD0EsVRnQt6Jf2k/mq15GkA0bQiwznuw=}
2013-07-27 14:13:44, Info                  CSI    0000047c Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc2.theme do not match actual file [l:18{9}]"hc2.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:p3GW6tzSH2HvD0EsVRnQt6Jf2k/mq15GkA0bQiwznuw=}
2013-07-27 14:13:44, Info                  CSI    0000047d [SR] Could not reproject corrupted file [ml:520{260},l:92{46}]"\??\C:\Windows\Resources\Ease of Access Themes"\[l:18{9}]"hc2.theme"; source file in store is also corrupted
2013-07-27 14:13:44, Info                  CSI    0000047e Hashes for file member \??\C:\Windows\Resources\Ease of Access Themes\hc1.theme do not match actual file [l:18{9}]"hc1.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:9RJChUwHndpe0gUF+d62PUz8vmdCnGqnWe2uVt3ENBs=}
2013-07-27 14:13:44, Info                  CSI    0000047f Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc1.theme do not match actual file [l:18{9}]"hc1.theme" :
  Found: {l:32 b:47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=} Expected: {l:32 b:9RJChUwHndpe0gUF+d62PUz8vmdCnGqnWe2uVt3ENBs=}
2013-07-27 14:13:44, Info                  CSI    00000480 [SR] Could not reproject corrupted file [ml:520{260},l:92{46}]"\??\C:\Windows\Resources\Ease of Access Themes"\[l:18{9}]"hc1.theme"; source file in store is also corrupted
2013-07-27 14:13:44, Info                  CSI    00000481 Repair results created:
POQ 133 starts:
     0: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\b6e06f07f58ace01303a000048064010._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    1: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\c7077007f58ace01313a000048064010.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    2: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\f3817707f58ace01323a000048064010.$$_system32_21f9a9c4a2f8b514.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_system32_21f9a9c4a2f8b514.cdf-ms"
    3: Hard Link File: Source = [l:240{120}]"\SystemRoot\WinSxS\amd64_microsoft-windows-systemcpl_31bf3856ad364e35_6.1.7601.17514_none_3efb79f374ae4d85\systemcpl.dll", Destination = [l:74{37}]"\??\C:\Windows\System32\systemcpl.dll"
    4: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\61987f07f58ace01333a000048064010.$$_syswow64_21ffbdd2a2dd92e0.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_syswow64_21ffbdd2a2dd92e0.cdf-ms"
    5: Hard Link File: Source = [l:246{123}]"\SystemRoot\WinSxS\x86_microsoft-windows-security-spp-tools_31bf3856ad364e35_6.1.7600.16385_none_456f9c422073f3b7\slmgr.vbs", Destination = [l:66{33}]"\??\C:\Windows\SysWOW64\slmgr.vbs"
    6: Hard Link File: Source = [l:250{125}]"\SystemRoot\WinSxS\amd64_microsoft-windows-security-spp-tools_31bf3856ad364e35_6.1.7600.16385_none_a18e37c5d8d164ed\slmgr.vbs", Destination = [l:66{33}]"\??\C:\Windows\System32\slmgr.vbs"
    7: Hard Link File: Source = [l:228{114}]"\SystemRoot\WinSxS\amd64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_2b5e71b083fc0973\user32.dll", Destination = [l:68{34}]"\??\C:\Windows\System32\user32.dll"
    8: Hard Link File: Source = [l:228{114}]"\SystemRoot\WinSxS\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_35b31c02b85ccb6e\user32.dll", Destination = [l:68{
2013-07-27 14:13:44, Info                  CSI    34}]"\??\C:\Windows\SysWOW64\user32.dll"
    9: Hard Link File: Source = [l:242{121}]"\SystemRoot\WinSxS\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_0158f3ee01978c1f\slwga.dll", Destination = [l:66{33}]"\??\C:\Windows\SysWOW64\slwga.dll"
    10: Hard Link File: Source = [l:246{123}]"\SystemRoot\WinSxS\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_5d778f71b9f4fd55\slwga.dll", Destination = [l:66{33}]"\??\C:\Windows\System32\slwga.dll"
    11: Move File: Source = [l:216{108}]"\SystemRoot\WinSxS\Temp\PendingRenames\c88be307f58ace01343a000048064010.$$_resources_fbee56ab048ab239.cdf-ms", Destination = [l:128{64}]"\SystemRoot\WinSxS\FileMaps\$$_resources_fbee56ab048ab239.cdf-ms"
    12: Move File: Source = [l:260{130}]"\SystemRoot\WinSxS\Temp\PendingRenames\d8b2e307f58ace01353a000048064010.$$_resources_ease_of_access_themes_e29108c7f81ea04c.cdf-ms", Destination = [l:172{86}]"\SystemRoot\WinSxS\FileMaps\$$_resources_ease_of_access_themes_e29108c7f81ea04c.cdf-ms"


POQ 133 ends.
2013-07-27 14:13:44, Info                  CSI    00000482 [SR] Repair complete

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-07-27 13:45


Checking Windows Servicing Packages


Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name


Checking Package Watchlist


Checking Component Watchlist


Checking Packages


Checking Component Store
(f)    CSI Payload File Missing    0x00000000    infocardcpl.cpl    amd64_wcf-infocardcpl_cpl_31bf3856ad364e35_6.1.7600.16385_none_f578352b168f8a4a    
(f)    CSI Payload File Missing    0x00000000    ntfs.sys    amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17945_none_0477c74a33a2859a    
(f)    CSI Mismatched Identity    0x00000000    appid    prnkm002.inf_31bf3856ad364e35_6.1.7600.16385_4fed5d97295b3e32    appid and keyform do not match; appid is wrong.
(f)    CSI Corrupt Component Keyform    0x00000000    identity    amd64_microsoft-windows-usb-usbhub-events_31bf3956ad364e35_6.1.7600.16385_none_3c0ebfb3b42b5447    identity and keyform do not match; keyform is wrong.
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bg3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    amd64_netfx-system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7600.16385_none_7e469b5b5fa3029b    
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bf3856ad374e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    x86_microsoft-windows-win32subsystem_31bf3856ad364e35_6.1.7600.16385_none_7e87ae86ae3ed60f    
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bf3856ad374e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    amd64_microsoft-windows-mapi_31bf3856ad364e35_6.1.7600.16385_none_074232f63370b5cc    
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bf3856ad374e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    amd64_microsoft-windows-help-resources_31bf3856ad364e35_6.1.7600.16385_none_b50959d3d479757a    


Summary:
Seconds executed: 901
 Found 10 errors
  CSI Corrupt Component Keyform Total count: 1
  CSI Mismatched Identity Total count: 1
  CSI C Mark Deployment Missing Total count: 4
  CSI Payload File Missing Total count: 2
  CBS MUM Corrupt Total count: 2


Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

Let's see if I can kill this in one! Will post a fix in a few minutes.

tom982 · 30 Jul 2013

Your system is a complete mess! That's the longest SFCFix script I've ever made

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a files should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/...ubu/SFCFix.zip

SFC Scan

Click on the Start button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

sfc /scannow

Wait for this to finish before you continue

copy %windir%\logs\cbs\cbs.log %userprofile%\Desktop\cbs.txt
This will create a file, cbs.txt on your Desktop. Please attach this to your next post.

Then install the System Update Readiness Tool again please (here if you don't have it), then post the log:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

desertdubu · 30 Jul 2013

Thank you in advance for your help. Here's the SFCF log, and I've attached the CBS log

Code:

PowerCopy::
{ARCHIVE}\hc1.theme C:\Windows\Resources\Ease of Access Themes\hc1.theme
{ARCHIVE}\hc1.theme C:\Windows\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc1.theme
{ARCHIVE}\hc2.theme C:\Windows\Resources\Ease of Access Themes\hc2.theme
{ARCHIVE}\hc2.theme C:\Windows\WinSxS\amd64_microsoft-windows-classic_31bf3856ad364e35_6.1.7600.16385_none_ed4ee0602861ae33\hc2.theme
{ARCHIVE}\hp6500na.ini C:\Windows\WinSxS\amd64_prnhp005.inf_31bf3856ad364e35_6.1.7600.16385_none_30e9a6119eda44e5\Amd64\hp6500na.ini
{ARCHIVE}\infocardcpl.cpl C:\Windows\System32\infocardcpl.cpl
{ARCHIVE}\infocardcpl.cpl C:\Windows\WinSxS\amd64_wcf-infocardcpl_cpl_31bf3856ad364e35_6.1.7600.16385_none_f578352b168f8a4a\infocardcpl.cpl
{ARCHIVE}\ntfs.sys C:\Windows\System32\drivers\ntfs.sys
{ARCHIVE}\ntfs.sys C:\Windows\WinSxS\amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.17945_none_0477c74a33a2859a\ntfs.sys
{ARCHIVE}\systemcpl.dll C:\Windows\System32\systemcpl.dll
{ARCHIVE}\systemcpl.dll C:\Windows\WinSxS\amd64_microsoft-windows-systemcpl_31bf3856ad364e35_6.1.7601.17514_none_3efb79f374ae4d85\systemcpl.dll
{ARCHIVE}\slwga.dll C:\Windows\System32\slwga.dll
{ARCHIVE}\slwga.dll C:\Windows\WinSxS\amd64_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_5d778f71b9f4fd55\slwga.dll
{ARCHIVE}\x86_slwga.dll C:\Windows\SysWOW64\slwga.dll
{ARCHIVE}\x86_slwga.dll C:\Windows\WinSxS\x86_microsoft-windows-security-spp-wga_31bf3856ad364e35_6.1.7601.17514_none_0158f3ee01978c1f\slwga.dll
{ARCHIVE}\slmgr.vbs C:\Windows\System32\slmgr.vbs
{ARCHIVE}\slmgr.vbs C:\Windows\WinSxS\amd64_microsoft-windows-security-spp-tools_31bf3856ad364e35_6.1.7600.16385_none_a18e37c5d8d164ed\slmgr.vbs
{ARCHIVE}\x86_slmgr.vbs C:\Windows\SysWOW64\slmgr.vbs
{ARCHIVE}\x86_slmgr.vbs C:\Windows\WinSxS\x86_microsoft-windows-security-spp-tools_31bf3856ad364e35_6.1.7600.16385_none_456f9c422073f3b7\slmgr.vbs
{ARCHIVE}\user32.dll C:\Windows\SysWOW64\user32.dll
{ARCHIVE}\user32.dll C:\Windows\WinSxS\wow64_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_35b31c02b85ccb6e\user32.dll

LoadHive::
COMPONENTS

RegistryScript::

[-HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Components\amd64_microsoft-windows-usb-usbhub-events_31bf3956ad364e35_6.1.7600.16385_none_3c0ebfb3b42b5447]

[HKEY_LOCAL_MACHINE\louk1\DerivedData\Components\amd64_prnkm002.inf_31bf3856ad364e35_6.1.7600.16385_none_4fed5d97295b3e32]
"S256H"=hex:8a,f4,57,b0,6b,14,d1,93,42,76,54,42,4c,2d,f9,a5,c7,9e,ac,5c,20,82,\
  30,27,36,d1,dc,c9,ae,3e,81,a8
"identity"=hex:70,72,6e,6b,6d,30,30,32,2e,69,6e,66,2c,20,43,75,6c,74,75,72,65,\
  3d,6e,65,75,74,72,61,6c,2c,20,54,79,70,65,3d,64,72,69,76,65,72,55,70,64,61,\
  74,65,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,31,36,33,38,\
  35,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,66,33,38,35,\
  36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,72,63,68,69,\
  74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,6e,53,63,6f,\
  70,65,3d,4e,6f,6e,53,78,53
"ClosureFlags"=dword:00000003
"c!prnkm002.inf_31bf3856ad364e35_6.1.7600.16385_4fed5d97295b3e32"=hex:
"f!amd64_koc31ppu.ppd_7ebaf8e001131ea8"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,43,00,33,00,31,00,50,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_koc30ppu.ppd_7eb8f862011c20df"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,43,00,33,00,30,00,50,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko8650u.ppd_70779ef441f68b4a"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,38,00,36,00,35,00,30,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko4650pu.ppd_59a114746044c7d6"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,34,00,36,00,35,00,30,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko501u.ppd_024209f06701dee5"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,35,00,30,00,31,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko360u.ppd_fd9ae5166ea4bf84"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,33,00,36,00,30,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko25509p.ppd_24e8df05a186542d"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,32,00,35,00,35,00,30,00,39,00,50,00,2e,00,50,00,50,00,44,00
"f!amd64_koc10pnp.ppd_9f1491c1b5745460"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,43,00,31,00,30,00,50,00,4e,00,50,00,2e,00,50,00,50,00,44,00
"f!amd64_ko5570pu.ppd_5ab0b278d155b53e"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,35,00,35,00,37,00,30,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko5550pu.ppd_5aacb17cd167b9ac"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,35,00,35,00,35,00,30,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_koc20ppu.ppd_90732685d939390e"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,43,00,32,00,30,00,50,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!prnkm002.cat"=hex:70,00,72,00,6e,00,6b,00,6d,00,30,00,30,00,32,00,2e,00,63,\
  00,61,00,74,00
"f!prnkm002.inf"=hex:70,00,72,00,6e,00,6b,00,6d,00,30,00,30,00,32,00,2e,00,69,\
  00,6e,00,66,00
"f!amd64_ko40ppu.ppd_b4803593da253a27"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,34,00,30,00,50,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_koc252u.ppd_a3b562c9f4afcb19"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,43,00,32,00,35,00,32,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_koc353u.ppd_a39159edf501df47"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,43,00,33,00,35,00,33,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_koc451u.ppd_a36d5111f550f2b8"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,43,00,34,00,35,00,31,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_koc650u.ppd_a3253f59f5f21a57"=hex:41,00,6d,00,64,00,36,00,34,00,5c,00,\
  4b,00,4f,00,43,00,36,00,35,00,30,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko5670pu.ppd_48f68454f9389d0f"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,35,00,36,00,37,00,30,00,50,00,55,00,2e,00,50,00,50,00,44,00
"f!amd64_ko5650pu.ppd_48f28358f94aa17d"=hex:41,00,6d,00,64,00,36,00,34,00,5c,\
  00,4b,00,4f,00,35,00,36,00,35,00,30,00,50,00,55,00,2e,00,50,00,50,00,44,00

[HKEY_LOCAL_MACHINE\louk1\DerivedData\Components\amd64_microsoft-windows-usb-usbhub-events_31bf3856ad364e35_6.1.7600.16385_none_3c0ebfb3b42b5447]
"identity"=hex:4d,69,63,72,6f,73,6f,66,74,2d,57,69,6e,64,6f,77,73,2d,55,53,42,\
  2d,55,53,42,48,55,42,2d,45,76,65,6e,74,73,2c,20,43,75,6c,74,75,72,65,3d,6e,\
  65,75,74,72,61,6c,2c,20,56,65,72,73,69,6f,6e,3d,36,2e,31,2e,37,36,30,30,2e,\
  31,36,33,38,35,2c,20,50,75,62,6c,69,63,4b,65,79,54,6f,6b,65,6e,3d,33,31,62,\
  66,33,38,35,36,61,64,33,36,34,65,33,35,2c,20,50,72,6f,63,65,73,73,6f,72,41,\
  72,63,68,69,74,65,63,74,75,72,65,3d,61,6d,64,36,34,2c,20,76,65,72,73,69,6f,\
  6e,53,63,6f,70,65,3d,4e,6f,6e,53,78,53
"S256H"=hex:de,0d,76,84,90,b3,32,93,d7,3a,0a,f9,0d,d7,9a,17,4f,1b,93,e8,5a,47,\
  a1,ac,09,ef,c4,d7,c8,bf,ee,08
"c!windowsfoundation_31bf3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2"=hex:
"c!windowsfoundation_31bf3856ad364e35_6.1.7601.17514_615fdfe2a739474c"=hex:

[HKEY_LOCAL_MACHINE\louk1\DerivedData\Components\amd64_netfx-system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7600.16385_none_7e469b5b5fa3029b]
"c!windowsfoundation_31bg3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2"=hex:

[HKEY_LOCAL_MACHINE\louk1\DerivedData\Components\x86_microsoft-windows-win32subsystem_31bf3856ad364e35_6.1.7600.16385_none_7e87ae86ae3ed60f]
"c!windowsfoundation_31bg3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2"=hex:

[HKEY_LOCAL_MACHINE\louk1\DerivedData\Components\amd64_microsoft-windows-mapi_31bf3856ad364e35_6.1.7600.16385_none_074232f63370b5cc]
"c!windowsfoundation_31bg3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2"=hex:

[HKEY_LOCAL_MACHINE\louk1\DerivedData\Components\amd64_microsoft-windows-help-resources_31bf3856ad364e35_6.1.7600.16385_none_b50959d3d479757a]
"c!windowsfoundation_31bg3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2"=hex:

..and the CheckSUR log

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 19.0
2013-07-30 18:36

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name
(f)    CBS MUM Corrupt    0x00000000    servicing\Packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum        Expected file name Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~neutral~~10.2.9200.16437.mum does not match the actual file name

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Mismatched Identity    0x00000000    appid    prnkm002.inf_31bf3856ad364e35_6.1.7600.16385_4fed5d97295b3e32    appid and keyform do not match; appid is wrong.
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bg3856ad364e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    amd64_netfx-system.web.regularexpressions_b03f5f7f11d50a3a_6.1.7600.16385_none_7e469b5b5fa3029b    
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bf3856ad374e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    x86_microsoft-windows-win32subsystem_31bf3856ad364e35_6.1.7600.16385_none_7e87ae86ae3ed60f    
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bf3856ad374e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    amd64_microsoft-windows-mapi_31bf3856ad364e35_6.1.7600.16385_none_074232f63370b5cc    
(f)    CSI C Mark Deployment Missing    0x00000000    c!windowsfoundation_31bf3856ad374e35_6.1.7600.16385_5f2ecc1aaa4ac3b2    amd64_microsoft-windows-help-resources_31bf3856ad364e35_6.1.7600.16385_none_b50959d3d479757a    

Summary:
Seconds executed: 1062
 Found 7 errors
  CSI Mismatched Identity Total count: 1
  CSI C Mark Deployment Missing Total count: 4
  CBS MUM Corrupt Total count: 2

Unavailable repair files:
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

tom982 · 31 Jul 2013

Hi,

Where did you get that log? That was the script I made for you and shouldn't be on your Desktop. Is there a file called SFCFix.txt on your Desktop?

The CheckSUR log still needs a little work but the CBS log is looking a lot better! Down to one file now, which I believe SFC repaired:

Code:

POQ 133 starts:
     0: Create File: File = [l:220{110}]"\SystemRoot\WinSxS\amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf\ntfs.sys", Attributes = 00000080
    1: Move File: Source = [l:160{80}]"\SystemRoot\WinSxS\Temp\PendingRenames\8867f702738dce01253a0000b8107c05.ntfs.sys", Destination = [l:220{110}]"\SystemRoot\WinSxS\amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf\ntfs.sys"
    2: Hard Link File: Source = [l:220{110}]"\SystemRoot\WinSxS\amd64_microsoft-windows-ntfs_31bf3856ad364e35_6.1.7601.18127_none_048f41be3390b0cf\ntfs.sys", Destination = [l:80{40}]"\??\C:\Windows\System32\drivers\ntfs.sys"
    3: Checkpoint
    4: Move File: Source = [l:192{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\b17b5403738dce01263a0000b8107c05._0000000000000000.cdf-ms", Destination = [l:104{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
    5: Move File: Source = [l:162{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\b17b5403738dce01273a0000b8107c05.$$.cdf-ms", Destination = [l:74{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
    6: Move File: Source = [l:214{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\d11c5c03738dce01283a0000b8107c05.$$_system32_21f9a9c4a2f8b514.cdf-ms", Destination = [l:126{63}]"\SystemRoot\WinSxS\FileMaps\$$_system32_21f9a9c4a2f8b514.cdf-ms"
    7: Move File: Source = [l:230{115}]"\SystemRoot\WinSxS\Temp\PendingRenames\112a5f03738dce01293a0000b8107c05.$$_system32_drivers_dc1b782427b5ee1b.cdf-ms", Destination = [l:142{71}]"\SystemRoot\WinSxS\FileMaps\$$_system32_drivers_dc1b782427b5ee1b.cdf-ms"

I want to see what SFCFix did before we continue with any fixes, just in case.

Tom

desertdubu · 31 Jul 2013

Sorry about that, I couldn't find the file on my desktop so I thought it had been created inside the zip file. When I drag the zip into the exe it opens the cmd prompt and is processing the directives but doesn't seem to be finishing, I can try running it all day if it just needs a long time to run.

tom982 · 31 Jul 2013

Hi desertdubu,

No problem, thanks for letting me know. The script shouldn't take long at all so something is wrong. Delete your copy of SFCFix.exe and SFCFix.zip before continuing, but let's try again:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a files should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/...ubu/SFCFix.zip

Trace.txt should also be on your Desktop this time. If it's there, post it but if not let me know :)

Tom

desertdubu · 31 Jul 2013

Hello, I tried deleting it and re-running it a few times but each time it says the following then just hangs

Code:

Checking for updates..no new update is available at this time

Processing directive 1 of 4 (PostRebootCorruptionDetection)
Processing directive 2 of 4 (PostRebootRestorePermissions)
Processing directive 3 of 4 (LoadHive)
Processing directive 4 of 4 (RegistryScript)

tom982 · 01 Aug 2013

This one really doesn't like me! Well seeing as it's got as far as the registry script before it hangs, I'll remove that part of the script and we can try again:

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Download SFCFix.exe (by niemiro) and save this to your Desktop.
Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
Save any open documents and close all open windows.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
SFCFix will now process the script.
Upon completion, a files should be created on your Desktop: SFCFix.txt.
Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put tags around the log to break up the text.

https://dl.dropboxusercontent.com/u/...ubu/SFCFix.zip

Tom