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Windows 7: BSOD caused by new graphic card?


04 Jul 2013   #1

Windows 7 Ultimate x64
 
 
BSOD caused by new graphic card?

I recently bought a new Graphic Card Nvidia Geforce GTX 650 Ti Boost and started to get some BSOD's.

Everything works normal besides the BSOD. I checked the attachment of the GC and updated the driver to the last one released at 1st of juli 2013.

The BSOD appears randomly but mostly during gameplay. Sometimes directly, sometimes after 15 minutes of playing. But also during browsing the internet.


My System SpecsSystem Spec
.

05 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Overclocking
If you are overclocking any hardware, STOP. Reset any changed values back to default.
Code:
Start Menu\Programs\MSI Afterburner	Desktop\Huub:Start Menu\Programs\MSI Afterburner	Desktop\Huub
Start Menu\Programs\MSI Afterburner\SDK	Desktop\Huub:Start Menu\Programs\MSI Afterburner\SDK	Desktop\Huub
Start Menu\Programs\RivaTuner Statistics Server	Desktop\Huub:Start Menu\Programs\RivaTuner Statistics Server	Desktop\Huub
Start Menu\Programs\RivaTuner Statistics Server\SDK	Desktop\Huub:Start Menu\Programs\RivaTuner Statistics Server\SDK	Desktop\Huub
warning   Warning
This is overclocking software and can lead to system instability and BSOD's. Please reset all components to their stock speeds and then remove the software.


Tip   Tip

If you have an SSD, make sure the following are up to date:
  1. SSD firmware
  2. BIOS Version
  3. Chipset Drivers
  4. Hard disk controller drivers/SATA drivers
  5. If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

Thanks to Writhziden for the steps above.

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Performing a Clean Startup
Startup Programs - Change

Hard Drive/Storage
Post disk summary using CrystalDiskInfo software - CrystalDiskInfo

For how to upload a screenshot or file, read here

Make a Hard Drive test from the mfg website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): Disk Check

Daemon Tools/Alcohol %
Code:
Start Menu\Programs\DAEMON Tools Lite	Public:Start Menu\Programs\DAEMON Tools Lite	Public
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

As an alternative many people recommend the use of Total Mounter or Magic ISO

SFC /scannow

1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
Code:
sfc /scannow
5. Hit enter
System File Checker

System Optimisers

Please remove the following software:
Code:
Start Menu\Programs\Advanced SystemCare 6	Public:Start Menu\Programs\Advanced SystemCare 6	Public
This software is a known cause of BSOD's. The windows 7 operating system does not require these registry cleaning software. They often tune-down rather than tune-up and can wreck the OS beyond repair. Microsoft have improved Windows 7 significantly and it is much better at organising and optimising itself than its predecessors.

10 Tips on How to Properly Maintain Your Computer

Memtest86+
Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
How to test and diagnose RAM issues with Memtest86+
Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.

Let us know the results.
My System SpecsSystem Spec
05 Jul 2013   #3

Windows 7 Ultimate x64
 
 

Ty for all the info.
So far I did the folowing;
-removed Advanced Systemcare, Deamon Tools, MSI Afterburner (I wasn't overclocking yet but it came with the new graphic card)
-SSD was already updated, so were the chip drivers.
-run sfc /verifyonly, no damages found
-run Crystal Disk;

----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 (C) 2008-2013 hiyohiyo
Crystal Dew World : Crystal Dew World
----------------------------------------------------------------------------

OS : Windows 7 Professional SP1 [6.1 Build 7601] (x64)
Date : 2013/07/05 15:04:36

-- Controller Map ----------------------------------------------------------
+ Standaard Dual Channel PCI IDE Controller [ATA]
- ATA Channel 0 (0)
- ATA Channel 1 (1)
+ Standaard Dual Channel PCI IDE Controller [ATA]
+ ATA Channel 0 (0)
- TSSTcorp CD/DVDW SH-S162L ATA Device
+ ATA Channel 1 (1)
- Samsung SSD 840 Series ATA Device

-- Disk List ---------------------------------------------------------------
(1) Samsung SSD 840 Series : 250,0 GB [0/1/1, pd1] - sg

----------------------------------------------------------------------------
(1) Samsung SSD 840 Series
----------------------------------------------------------------------------
Model : Samsung SSD 840 Series
Firmware : DXT08B0Q
Serial Number : ***************
Disk Size : 250,0 GB (8,4/137,4/250,0/250,0)
Buffer Size : onbekend
Queue Depth : 32
# of Sectors : 488397168
Rotation Rate : ---- (SSD)
Interface : Serial ATA
Major Version : ACS-2
Minor Version : ATA8-ACS version 4c
Transfer Mode : SATA/600
Power On Hours : 99 uren
Power On Count : 146 keer
Host Writes : 705 GB
Wear Level Count : 3
Temparature : 28 C (82 F)
Health Status : Goed (100 %)
Features : S.M.A.R.T., 48bit LBA, NCQ, TRIM
APM Level : ----
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
05 100 100 _10 000000000000 Reallocated Sector Count
09 _99 _99 __0 000000000063 Power-on Hours
0C _99 _99 __0 000000000092 Power-on Count
B1 _99 _99 __0 000000000003 Wear Leveling Count
B3 100 100 _10 000000000000 Used Reserved Block Count (Total)
B5 100 100 _10 000000000000 Program Fail Count (Total)
B6 100 100 _10 000000000000 Erase Fail Count (Total)
B7 100 100 _10 000000000000 Runtime Bad Block (Total)
BB 100 100 __0 000000000000 Uncorrectable Error Count
BE _72 _60 __0 00000000001C Airflow Temperature
C3 200 200 __0 000000000000 ECC Error Rate
C7 _99 _99 __0 000000000001 CRC Error Count
EB _99 _99 __0 000000000027 POR Recovery Count
F1 _99 _99 __0 0000583F8CC3 Total LBA Written

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFF FFFF 2020
020: 0000 0000 0000 4458 5430 3842 3051 5361 6D73 756E
030: 6720 5353 4420 3834 3020 5365 7269 6573 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB F110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 4F30
070: 0000 0000 0000 0000 0000 001F 850E 00C4 016C 0060
080: 03FC 0039 746B 7D01 4163 7469 BC01 4163 407F 0001
090: 0001 0000 FFFE 0000 0000 0000 0000 0000 0000 0000
100: 5970 1D1C 0000 0000 0000 0008 4000 0000 5002 5385
110: 500A 66FB 0000 0000 0000 0000 0000 0000 0000 401E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001
170: 2020 2020 2020 2020 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 0001 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0800 0000 0000 0000 0000
240: 0000 0000 0000 4000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 88A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 05 33 00 64 64 00 00 00 00 00 00 00 09 32
010: 00 63 63 63 00 00 00 00 00 00 0C 32 00 63 63 92
020: 00 00 00 00 00 00 B1 13 00 63 63 03 00 00 00 00
030: 00 00 B3 13 00 64 64 00 00 00 00 00 00 00 B5 32
040: 00 64 64 00 00 00 00 00 00 00 B6 32 00 64 64 00
050: 00 00 00 00 00 00 B7 13 00 64 64 00 00 00 00 00
060: 00 00 BB 32 00 64 64 00 00 00 00 00 00 00 BE 32
070: 00 48 3C 1C 00 00 00 00 00 00 C3 1A 00 C8 C8 00
080: 00 00 00 00 00 00 C7 3E 00 63 63 01 00 00 00 00
090: 00 00 EB 12 00 63 63 27 00 00 00 00 00 00 F1 32
0A0: 00 63 63 C3 8C 3F 58 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 C4 D2 00 53
170: 03 00 01 00 02 28 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 AB

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 05 0A 00 00 00 00 00 00 00 00 00 00 09 00
010: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00
020: 00 00 00 00 00 00 B1 00 00 00 00 00 00 00 00 00
030: 00 00 B3 0A 00 00 00 00 00 00 00 00 00 00 B5 0A
040: 00 00 00 00 00 00 00 00 00 00 B6 0A 00 00 00 00
050: 00 00 00 00 00 00 B7 0A 00 00 00 00 00 00 00 00
060: 00 00 BB 00 00 00 00 00 00 00 00 00 00 00 BE 00
070: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00
080: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
090: 00 00 EB 00 00 00 00 00 00 00 00 00 00 00 F1 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 4E

I will run memtest if BSOD still appears and post it here.
My System SpecsSystem Spec
.


05 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Okay, thanks.
My System SpecsSystem Spec
06 Jul 2013   #5

Windows 7 Ultimate x64
 
 

So far so good. I run games without BSOD today. Maybe I'll run the memtest later but it seems unnecessary.
My System SpecsSystem Spec
06 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Perform the rest of the steps if you get another BSOD.
Right now, enjoy the games.
My System SpecsSystem Spec
20 Aug 2013   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Were you able to find the cause of your bsods?
My System SpecsSystem Spec
20 Aug 2013   #8

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Were you able to find the cause of your bsods?
No but I think it was The MSI afterburner although I have not overclocked anything.
No BSOD anymore.
My System SpecsSystem Spec
20 Aug 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Great..thanks for the feedback.
If you have any problems,....you know your way to this forum
My System SpecsSystem Spec
Reply

 BSOD caused by new graphic card?




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