Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD - IRQL Not Less Or Equal - Recent Install


06 Jul 2013   #1

Windows 7 Ultimate x64
 
 
BSOD - IRQL Not Less Or Equal - Recent Install

Hello, folks. I really wish I had some solid, specific information for you on this one. I'll provide what I can, although I fear it will prove a bit lacking.

This is a reasonably fresh install of 7, made perhaps four or five days ago. Formatted partition, no risk of old data throwing a wrench in the works.

Everything seems to be fine and running smoothly, but a few times so far I have gotten a BSOD from out of nowhere. IRQL Not Less or Equal, triggered usually while playing a game under DX9, although one occasion struck while I was simply browing a news site (no videos or the like loading on the pages.)

Being that this has already happened a handful of times in under a week, I'm concerned that there is an issue needing to be addressed. I grabbed what were the latest drivers at the time of the install.

I've attached the results from the diagnostic tool provided here.

If there is any other information required, please let me know and I will endeavor to provide. Thank you for whatever assistance you may be able to render with this issue.


My System SpecsSystem Spec
.

06 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Crashes indicate a possible issue with the windows installation. Please post this report before we begin: Windows Genuine & Activation Issue Posting Instructions
My System SpecsSystem Spec
06 Jul 2013   #3

Windows 7 Ultimate x64
 
 

Oh, lawd. An installation issue? I wish I had known that before I spent this past week reinstalling everything after the format.

It would make a certain amount of sense though. The disc is the one that came with my brother's store-bought rig and, with past installs, I always had to call an 800 number and punch in the key, then copy over a code it gave me to activate. This time around, it started out as activated despite the partition having been clean.

Definitely not expected, but as everything seemed to be working and I didn't see any obvious method of clearing an activation to redo it, I ran with the ball.

At any rate, here is a copy of the report as requested.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {3B589BE1-7503-4E7B-9C87-43AA6893E352}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3B589BE1-7503-4E7B-9C87-43AA6893E352}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1012929238-3562536865-1550196957</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP35-DS3R</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4a</Version><SMBIOSVersion major="2" minor="4"/><Date>20080729000000.000000+000</Date></BIOS><HWID>DC3B3B07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1822013
Installation ID: 021501911476285852024504614716619040637855403941034612
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/6/2013 5:57:33 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIABgABAAEAAQADAAAAAgABAAEAonael+5rU13iG1rZZP6I/QiFwo9m2jQIm1fyruQuVdWELTZ2zDE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            GBT           GBTUACPI
  FACP            GBT           GBTUACPI
  HPET            GBT           GBTUACPI
  MCFG            GBT           GBTUACPI
  SSDT            PmRef        CpuPm
  SLIC            DELL          QA09
My System SpecsSystem Spec
.


06 Jul 2013   #4

Windows 7 Pro. 64/SP-1
 
 

What brand of motherboard are you using.
My System SpecsSystem Spec
06 Jul 2013   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
What brand of motherboard are you using.
Gigabyte GA-EP35-DS3R
My System SpecsSystem Spec
07 Jul 2013   #6

Windows 7 Pro. 64/SP-1
 
 

That makes that installation counterfeit.
You have a Dell slic with a retail motherboard gigabyte motherboard. No can do.
Could you post where you got your Ultimate Windows 7. There are places out there that are selling counterfeit copies. Sometimes Microsoft can help.
My System SpecsSystem Spec
07 Jul 2013   #7

Windows 7 Ultimate x64
 
 

As I said above, the disc is the one that came with my brother's store-bought rig. Was it a Dell? I couldn't say without asking, which isn't an option at 1:30 AM.

As I also said earlier, this same disc has performed flawlessly for years now, which makes me kind of quirk a brow at the thought that it might have suddenly decided to go on strike over a motherboard that it has cooperated with for so long.

Is there something else which could be causing these BSOD after a fresh install?
My System SpecsSystem Spec
07 Jul 2013   #8

Windows 7 Pro. 64/SP-1
 
 

Well I will have some others take a look at this thread and see if they can help you straighten things out. If their is a proper way of fixing this we have people that can guide you along. Just hang in there for a while it's getting late.
My System SpecsSystem Spec
07 Jul 2013   #9

Windows 7 Pro. 64/SP-1
 
 

I have left a request for help with a expert on such matters. He is offline at the present time. He has analyze thousands of these types of logs. Just hang in there.
My System SpecsSystem Spec
07 Jul 2013   #10

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Well I will have some others take a look at this thread and see if they can help you straighten things out. If their is a proper way of fixing this we have people that can guide you along. Just hang in there for a while it's getting late.
Understood. It's not a critical emergency yet, so there's no problem in waiting to see about getting this taken care of properly.

Thank you for your time and assistance thus far.
My System SpecsSystem Spec
Reply

 BSOD - IRQL Not Less Or Equal - Recent Install




Thread Tools



Similar help and support threads for2: BSOD - IRQL Not Less Or Equal - Recent Install
Thread Forum
Solved BSOD, IRQL not less or equal BSOD Help and Support
Solved BSOD IRQL not less or equal BSOD Help and Support
Solved Bsod irql not less or equal BSOD Help and Support
BSOD irql not less or equal please help BSOD Help and Support
Irql not less or equal bsod BSOD Help and Support
BSOD IRQL Not Less or Equal BSOD Help and Support
BSOD IRQL not less than or equal BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 03:56 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33