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Windows 7: Erratic BSOD issue with new build

07 Jul 2013   #11
bigfatron

Windows 7 Home Premium 64 Bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
Disable verifier. Enable it again. During enabling, make it sure that you are not selecting any driver provided by "microsoft" and "unknown".

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Make it sure that the Samsung 830 SSD is running with the up-to-date firmware.

And, try to observe if it is BSODing when the LifeCam is unplugged too.

Let us know the results.
LifeCam hasn't been plugged in since I installed it when I built the machine a couple of weeks ago.

Uninstalled the RST drivers as you said. It BSODed on one of the subsequent reboot cycles (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED in fltmgr.sys) but has come up again now.

SSD is current firmware and has been throughout this process.

Regarding verifier, when it was failing on boot I did follow the steps as suggested in the tutorial (no Microsoft or unknown drivers).


My System SpecsSystem Spec
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07 Jul 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

RST is removed? Reboot the computer again to see if it BSODs again or not? In not, post the SF Diag tool output again after one more BSOD.
My System SpecsSystem Spec
07 Jul 2013   #13
bigfatron

Windows 7 Home Premium 64 Bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
RST is removed? Reboot the computer again to see if it BSODs again or not? In not, post the SF Diag tool output again after one more BSOD.
My error, I must've forgot to specify 'delete the driver' when I removed the device in Device Manager. It is gone now anyway and its using the MS AHCI driver. I'll report back as and when there are further errors.

And thanks a lot for both you guys helping me out on this, its highly appreciated.
My System SpecsSystem Spec
.

07 Jul 2013   #14
bigfatron

Windows 7 Home Premium 64 Bit SP1
 
 

Still crashing. Latest BSOD dumps attached. The most recent one will be the one I've had since totally getting shot of the Intel Rapid Storage driver.

EDIT: And it went pop again almost straight after I posted this. I can post that too if you want.

EDIT2: As a footnote its not been crash-free since ditching the Intel drivers for the Microsoft AHCI driver but its been alot better.

Driver Verifier still crashes on startup by the way. And I did notice in the driver list when trying that again that iastora.sys and iastorf.sys are still on the list. Should these still be there?
My System SpecsSystem Spec
08 Jul 2013   #15
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Scan the system for possible virus infection with the following programs.
My System SpecsSystem Spec
08 Jul 2013   #16
bigfatron

Windows 7 Home Premium 64 Bit SP1
 
 

All clear on the virus front. Ran both of those and nothing came up. I'd also done previous full scans in previous days with various AV packages anyway.
My System SpecsSystem Spec
08 Jul 2013   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

In that situation, you try to format the disc and go for a Clean Reinstall - Factory OEM Windows 7.

If it is a driver related issue, a clean reinstall as per the said process is expected to overcome it.
My System SpecsSystem Spec
08 Jul 2013   #18
bigfatron

Windows 7 Home Premium 64 Bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
In that situation, you try to format the disc and go for a Clean Reinstall - Factory OEM Windows 7.

If it is a driver related issue, a clean reinstall as per the said process is expected to overcome it.

I was hoping you weren't going to say this! Only just spent days going through getting everything setup again as it is

By the way, would you suggest avoiding the Intel RST drivers and just going with the MS AHCI ones?
My System SpecsSystem Spec
08 Jul 2013   #19
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It is good to spend time on customizing an installation other than spending time on searching the reasons of a crash when we are not getting it. Isn't it?

msahci never fails and generates BSODs, so it is safer to use the generic storage controller over Intel RST IMO.
My System SpecsSystem Spec
09 Jul 2013   #20
bigfatron

Windows 7 Home Premium 64 Bit SP1
 
 

Quote   Quote: Originally Posted by Arc View Post
It is good to spend time on customizing an installation other than spending time on searching the reasons of a crash when we are not getting it. Isn't it?

msahci never fails and generates BSODs, so it is safer to use the generic storage controller over Intel RST IMO.
Ha ha, very true.

Managed to get the OS back on, patched and a couple of apps installed before having to call it a night. So far so good at least and the reinstall wasn't so bad as most of my data has been relocated off the system volume now anyway so didn't have too much to backup prior to wiping down.

The installation actually ended up with an Intel AHCI driver on it which I presume came from the chipset driver install. Its not caused a problem as yet though and i've not touched the full RST installer, so i'll see how that goes and switch to the Microsoft driver if required. I'll report back either if it goes bump again or if all is still well in a couple of days.

Thanks again.
My System SpecsSystem Spec
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 Erratic BSOD issue with new build




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