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Windows 7: BSOD - playing any media, error code 0x8000000000000002

06 Jul 2013   #1

Windows 7 Home 64
 
 
BSOD - playing any media, error code 0x8000000000000002

I have received three BSOD's in the past 24 hours. It seems to occur during media usage; whether it be YouTube, Grooveshark, or any number of games. The one event that occurred prior to the BSOD's was pressing the windows key during the boot-up of the game Endless Space (which forced it to alt-tab). Upon alt-tabbing back into the game, all the cinematic screens were one color (i.e. purple, black for the next, etc) and all of my sound, except for ventrillo, was non-functional. Nothing in the game, youtube, system sounds, nothing- except ventrillo. Since then, there have been a number of issues: mozilla constantly crashing, Company of Heroes 2 failure to load heads-up-display (first time for any problems with this program), etc. To my knowledge, I haven't installed any windows updates or other software for at least 3~4 days prior to these events. There are a few hiccups (not performance related) that occur prior to the BSOD. That is to say, mozilla will crash three or four times and then BOOM. I have attached the dump files and hopefully any other appropriate information needed. The first two BSOD's had different bugchecks but threw the same codes (e.g. 0x8000000000000002). One of the BSOD's even ran me through check-disk prior to loading Windows. I doubt that helps any considering they might be entirely unrelated/different events, but, it's just an FYI. Any help would be greatly appreciated.

Hardware Specs:
Computer Manufacturer/Model Number
Custom OS Windows 7 Home 64
CPU- AMD FX-8350 @ 4.00 GHz standard clock
Motherboard- Gigabyte GA-990FXA-UD3
Memory- G. Skill 8 GB (2 GB x 2 x 2) PC3-12800 standard clock
Graphics Card(s)- ATI HD7800 standard clock
Sound Card- onboard
Hard Drives- OCZ Vertex 4 128 GB (SSD)- OS drive
WDC WD1002FAEX-00Z3A0 1 TB PSU 1000W
Antivirus- Norton
Browser- Mozilla Firefox

BSOD info
-
System
-
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
-
TimeCreated
[ SystemTime]
2013-07-07T01:00:18.273608400Z
EventRecordID
42785
Correlation
-
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Claymore
-
Security
[ UserID]
S-1-5-18
-
EventData
BugcheckCode
26
BugcheckParameter1
0x41790
BugcheckParameter2
0xfffffa8001307940
BugcheckParameter3
0xffff
BugcheckParameter4
0x0
SleepInProgress
false
PowerButtonTimestamp
0


My System SpecsSystem Spec
.

06 Jul 2013   #2

Windows 7 Home Premium x64
 
 

This sounds similar to what I had back in May- Windows Update conflicted with video drivers and I had to update drivers to correct/bypass the problem. I also suspect the update damaged the PC startup files somehow because startup repair ran and fixed an issue.
My System SpecsSystem Spec
07 Jul 2013   #3

Windows 7 Home 64
 
 

**bump**
My System SpecsSystem Spec
.


07 Jul 2013   #4

Windows 7 Home 64
 
 

**bump**
My System SpecsSystem Spec
Reply

 BSOD - playing any media, error code 0x8000000000000002




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