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Windows 7: Need help with crashes ( BSOD )

07 Jul 2013   #1
KeiZaa

windows 7 Ultimate x64
 
 
Need help with crashes ( BSOD )

Goodday,

since lately I was having trouble while gaming, my pc crashes a lot of times like at least 1 time in 2 hours. I went on research and found out that the problem was caused by a virus ( said on other forums ). So my harddisk was pretty much a mess anyway, so I decided to re-install a fresh copy of w7, hoping that would help. I installed all the new drivers, I also defragmentate the harddisk. Checked technical issues with Quick tune, but sadly enough it didnt work. Now i'm still having a lot of crashes and they are sometimes different from each other. I actually think my graphic card is causing the problem since the most ( if not all ) crashes happends when I'm gaming, but I'm not sure and have no idea how to solve it. The temperatures are fine I don't think something is overheating in the system... I could only find some info about the latest crash report :

Dump : C:\Windows\Minidump\070713-47205-01.dmp

Caused by : hal.dll

Crash adress : ntoskrnl.exe+6f880

No idea if you need any more information about the crash. I can post it ofc.

PC :

Processor : AMD Phenom II X6 1090T Processor 3.20 GHz
Memory : 4,00 GB
System : w7 Ultimate 64 bit.
MB : ASRock Extreme3

Thanks in advance,

Mike


My System SpecsSystem Spec
.
07 Jul 2013   #2
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

My System SpecsSystem Spec
07 Jul 2013   #3
KeiZaa

windows 7 Ultimate x64
 
 
BSOD while playing games

Link with information of latest 2 crashesAttachment 275503
My System SpecsSystem Spec
.

07 Jul 2013   #4
KeiZaa

windows 7 Ultimate x64
 
 

Whoops sorry, I also made a new post accidently didn't noticed it was moved sorry. Could this one be deleted?
My System SpecsSystem Spec
07 Jul 2013   #5
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

BugCheck 124, {0, fffffa8004b7c028, b65ba000, 135}
WHEA_UNCORRECTABLE_ERROR (124)

===============================================================================
Section 2 : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor @ fffffa8004b7c138
Section @ fffffa8004b7c2c0
Offset : 664
Length : 264
Flags : 0x00000000
Severity : Fatal

Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
Status : 0xb65ba00000000135
Address : 0x000000002c1bbc00
Misc. : 0x0000000000000000

BugCheck 124 usually indicates a hardware error and DCACHEL1_DRD_ERR means that the processor couldn't retrieve the data from the L1 cache.

BiosVendor = American Megatrends Inc.
BiosVersion = P1.60
BiosReleaseDate = 09/14/2010

AMD Phenom(tm) II X6 1090T Processor, 3200 Mhz, 6 Core(s), 6 Logical Processor(s)
CP F/M/S Manufacturer MHz PRCB Signature MSR 8B Signature Features
3 16,10,0 AuthenticAMD 3440 0000000000000000 203b7dfe

1, Update the BIOS and stop overclocking the CPU and see if the problem disappears.

2, Update these drivers:

ATI PCIE Driver for ATI PCIE

fffff880`01978000 fffff880`01980000 AtiPcie Tue May 05 17:00:22 2009 (4A005486)

NEC Electronics USB 3.0
fffff880`0424b000 fffff880`0427b000 nusb3xhc Fri Jan 22 04:22:21 2010 (4B5919ED)
fffff880`056f8000 fffff880`05710000 nusb3hub Fri Jan 22 04:22:18 2010 (4B5919EA)

NVIDIA High Definition Audio
fffff880`0577f000 fffff880`057a8000 nvhda64v Fri Nov 12 00:10:36 2010 (4CDC77EC)

Realtek High Definition Audio
fffff880`06ad6000 fffff880`06cfdf80 RTKVHD64 Mon Feb 08 11:24:50 2010 (4B6FE672)

Reclusa Keyboard
fffff880`06da6000 fffff880`06db1180 RecFltr Thu Jan 18 02:23:09 2007 (45AECBFD)

3, I recommend that you uninstall AVG and replace it with Microsoft Security Essentials.
My System SpecsSystem Spec
07 Jul 2013   #6
KeiZaa

windows 7 Ultimate x64
 
 

Thank you very much for the information and help. I did everything you recommended Except updating the ATI PCIE Driver since I have no clue what thats about . But I hope this will do. Still I have one more question how could it be possible that the overclocking might be the problem. It's programmed into my Motherboard and I never had problems before.
My System SpecsSystem Spec
07 Jul 2013   #7
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

The AtiPcie driver is probably a driver for the AMD 870 Chipset, you can download a newer version from here.

Overclocking is a quite common cause for system instability, overheating could also be the cause, check the temperatures with Speccy.
My System SpecsSystem Spec
07 Jul 2013   #8
KeiZaa

windows 7 Ultimate x64
 
 

Thanks I just installed it, but I had an other BSOD before the install. With some other crash information. I'm not sure if overheating is the problem of all this. When I start a game my cpu temp goes to like 60 celcius ( little bit lower or a little bit more ). Haven't seen it above 63 celcius yet. I haven't checked my motherboard temp while playing a game , but when doing nothing it's about +/- 40 degrees.
My System SpecsSystem Spec
07 Jul 2013   #9
Tobias

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

The latest BSoD was probably caused by the Razer Reclusa keyboard driver.
My System SpecsSystem Spec
07 Jul 2013   #10
KeiZaa

windows 7 Ultimate x64
 
 

Thanks I'll see if I can do something about it. I just did a CPU stresstest. It went to 83 degrees. So I'm actually gonna buy a new cooling system since thats not normall
My System SpecsSystem Spec
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 Need help with crashes ( BSOD )




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