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Windows 7: Multiple BSOD; while hibernating, random crashes when in use


07 Jul 2013   #1

Windows 7 Home 64-bit
 
 
Multiple BSOD; while hibernating, random crashes when in use

Lately I've been having some issues with my laptop. While hibernating sometimes, I get a BSOD after 5-8 minutes during the blacked out hibernation screen indicating a river Power State Failure. Other times I get a random BSOD while I'm browsing online with at least 10+ tabs open and running Steam and UTorrent in the background, getting a IRQL not_less_or_equal BSOD. These have happened multiple times and I am not sure how to fix these issues.

This is my model
ASUS G60VX | Windows 7 Home 64-bit | 4096 MByte DDR2 | Nvidia Geforce GTX 260M |

Attached is also the zipped file from the SF Diagnostic Tool.

My System SpecsSystem Spec
.

07 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Welcome to the forums sungcho37,

Code:
BugCheck A, {0, 2, 0, fffff80003205477}

*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
This bugcheck indicates that the above driver, has referenced a invalid memory address whilst the IRQL level is too high.

Code:
1: kd> .trap fffff880`0311fa80
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000060
rdx=0000000000000060 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80003205477 rsp=fffff8800311fc18 rbp=0000000000000000
 r8=0000000000000054  r9=0000000000000000 r10=00000000000fffff
r11=fffffa80057c5cf0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz ac po nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`03205477 448b08          mov     r9d,dword ptr [rax] ds:00000000`00000000=????????
Code:
1: kd> lmvm NETw5s64
start             end                 module name
fffff880`040bb000 fffff880`04768000   NETw5s64 T (no symbols)           
    Loaded symbol image file: NETw5s64.sys
    Image path: NETw5s64.sys
    Image name: NETw5s64.sys
    Timestamp:        Tue Sep 15 20:40:39 2009 (4AAFEDB7)
    CheckSum:         006A6E93
    ImageSize:        006AD000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The driver is very outdated, please update the driver from here - https://downloadcenter.intel.com/Default.aspx

Remove:

Code:
Start Menu\Programs\Alcohol 120%
Quote   Quote: Originally Posted by Arc View Post
Download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
My System SpecsSystem Spec
07 Jul 2013   #3

Windows 7 Enterprise x64, Windows 8 Enterprise x64
 
 

All three BSoDs was caused by the Intel WiFi Link 5100 AGN driver, update it:

fffff880`040bb000 fffff880`04768000 NETw5s64 Tue Sep 15 21:40:39 2009 (4AAFEDB7)


Also update these drivers:

?
fffff880`010a3000 fffff880`011d7000 spfy Sun Jul 26 22:13:14 2009 (4A6CB8DA)

Intel(R) ICH9M-E/M SATA AHCI Controller
fffff880`0122a000 fffff880`01346000 iaStor Fri Jun 05 03:53:40 2009 (4A287AA4)

Asus Data Security Manager Driver
fffff880`013e9000 fffff880`013f6000 AsDsm Fri Feb 13 07:14:26 2009 (49950FC2)

ITECIR Infrared Receiver (EC)
fffff880`03e00000 fffff880`03e62000 itecir Tue Jul 13 11:50:47 2010 (4C3C36F7)

Ricoh xD-Picture Card Controller
fffff880`03f09000 fffff880`03f60000 rixdpx64 Thu Jun 25 09:38:50 2009 (4A43298A)

Synaptics PS/2 Port TouchPad
fffff880`03f6f000 fffff880`03fb8000 SynTP Tue Jul 21 02:07:29 2009 (4A6506C1)

Ricoh SD/MMC Host Controller
fffff880`0405e000 fffff880`04074000 rimmpx64 Thu Jun 25 10:04:18 2009 (4A432F82)

Ricoh Memory Stick Controller
fffff880`04074000 fffff880`0408b000 rimspx64 Thu Jun 25 09:13:43 2009 (4A4323A7)

Dritek Keyboard Filter Driver

fffff880`040a9000 fffff880`040b1000 kbfiltr Mon Jul 20 11:21:42 2009 (4A643726)

Realtek PCIe GBE Family Controller
fffff880`04775000 fffff880`047fa000 Rt64win7 Fri Jun 10 08:33:15 2011 (4DF1BAAB)

nForce chipset driver
fffff880`054c0000 fffff880`054c1180 nvBridge Sat Jul 18 19:05:38 2009 (4A6200E2)

ATK Hotkey ATK0101 ACPI UTILITY
fffff880`05ac1000 fffff880`05ac9000 ATK64AMD Wed May 13 03:04:54 2009 (4A0A1CB6)

Hamachi Network Interface
fffff880`05ba4000 fffff880`05baf000 hamachi Thu Feb 19 11:36:41 2009 (499D3639)

Logitech SetPoint Unifying KMDF
fffff880`05f83000 fffff880`05f9a000 LEqdUsb Fri Sep 02 08:22:56 2011 (4E607640)
fffff880`05f9a000 fffff880`05fa2000 LHidEqd Fri Sep 02 08:22:59 2011 (4E607643)
fffff880`05fa2000 fffff880`05fb8000 LHidFilt Fri Sep 02 08:23:09 2011 (4E60764D)
fffff880`05fb8000 fffff880`05fcc000 LMouFilt Fri Sep 02 08:23:15 2011 (4E607653)

Realtek High Definition Audio
fffff880`08a3b000 fffff880`08bf8100 RTKVHD64 Fri Jul 10 12:23:45 2009 (4A5716B1)

LENOVO ATK Hotkey ATK0101 ACPI UTILITY
fffff880`08bf9000 fffff880`08c00000 ASMMAP64 Sun Feb 04 20:52:56 2007 (45C63998)

ASUS NB Probe program
fffff880`093db000 fffff880`093e3000 ghaio Mon May 30 11:34:05 2005 (429ADE0D)
My System SpecsSystem Spec
.


07 Jul 2013   #4

Windows 7 Home 64-bit
 
 

Thanks x BlueRobot for the welcome. I've updated my WiFi driver and also ran the STPD installer. I'm not too sure how to test whether or not this worked but hopefully this helped resolve this issue.

Thank you x BlueRobot and Tobias for replying quickly and helping me resolve this. I think I updated almost everything that you mentioned Tobias but I'm not too sure. I'll still work on them so that they can all be updated.

Is there any way to test this or should I just wait for the next time that I get another BSOD? Should I mark this as solved?
My System SpecsSystem Spec
08 Jul 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Leave this thread open for a few days at least, if you don't have any BSODs within this time then mark the thread as solved, if you do have any other BSODs, then please post them using the same method as before
My System SpecsSystem Spec
Reply

 Multiple BSOD; while hibernating, random crashes when in use




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