System Service Exception on Shutdown (ntoskrnl.exe)


  1. Posts : 2
    VIC-Melbourne
       #1

    System Service Exception on Shutdown (ntoskrnl.exe)


    Hi,

    I've just finished a new build and everything was fine.

    I then put the machine to sleep for a few minutes. Hit the power button – black screen. Forced it off.

    Restarted. Get some dump files and now when I attempt a normal shut down I get a blue screen, new dump and a restart sequence. The screen says something went wrong with your PC and needs to restart citing SYSTEM_SERVICE_EXCEPTION.

    Link to the minidump file – 070813-5937-01.dmp - Speedy Share - upload your files here or https://docs.google.com/file/d/0B6HS...it?usp=sharing

    Any help appreciated

    Edit: The minidump points to ntoskrnl.exe i think. The machine runs perfectly fine. It only happens when I tell it to shutdown. I installed programs and updates and it restarted fine. It's only on shutdown/sleep.
      My Computer


  2. Posts : 15,026
    Windows 10 Home 64Bit
       #2

    Please post your files to Seven Forums following: Blue Screen of Death (BSOD) Posting Instructions
      My Computer


  3. Posts : 2
    VIC-Melbourne
    Thread Starter
       #3

    koolkat77 said:
    Please post your files to Seven Forums following: Blue Screen of Death (BSOD) Posting Instructions
    Apologies Koolkat - should've checked first.

    Relevant file attached.
      My Computer


  4. Posts : 15,026
    Windows 10 Home 64Bit
       #4

    Oh Yours is a Windows 8.
    Please create an account on our Windows 8 Forum and create a thread here: BSOD Crashes and Debugging - Windows 8 Forums
      My Computer


 

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