Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: System Service Exception on Shutdown (ntoskrnl.exe)

07 Jul 2013   #1
Mordecaii

VIC-Melbourne
 
 
System Service Exception on Shutdown (ntoskrnl.exe)

Hi,

I've just finished a new build and everything was fine.

I then put the machine to sleep for a few minutes. Hit the power button black screen. Forced it off.

Restarted. Get some dump files and now when I attempt a normal shut down I get a blue screen, new dump and a restart sequence. The screen says something went wrong with your PC and needs to restart citing SYSTEM_SERVICE_EXCEPTION.

Link to the minidump file 070813-5937-01.dmp - Speedy Share - upload your files here or https://docs.google.com/file/d/0B6HS...it?usp=sharing

Any help appreciated

Edit: The minidump points to ntoskrnl.exe i think. The machine runs perfectly fine. It only happens when I tell it to shutdown. I installed programs and updates and it restarted fine. It's only on shutdown/sleep.


My System SpecsSystem Spec
.

08 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please post your files to Seven Forums following: Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
08 Jul 2013   #3
Mordecaii

VIC-Melbourne
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please post your files to Seven Forums following: Blue Screen of Death (BSOD) Posting Instructions
Apologies Koolkat - should've checked first.

Relevant file attached.
My System SpecsSystem Spec
.


08 Jul 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Oh Yours is a Windows 8.
Please create an account on our Windows 8 Forum and create a thread here: BSOD Crashes and Debugging - Windows 8 Forums
My System SpecsSystem Spec
Reply

 System Service Exception on Shutdown (ntoskrnl.exe)




Thread Tools





Similar help and support threads
Thread Forum
BSOD from System Service Exception and KMode Exception Not Handled
For a long time now i have been getting BSOD's, pretty much all of the time from System Service Exception and KMode Exception Not Handled. Sometimes the PC never gets to the BSOD and just freezes up and restarts. This happens at any time whether im doing nothing or on the internet, sometimes it...
BSOD Help and Support
BSOD System Service Exception
Hi 7Forums, I hope I can get some assistance on decoding a .dmp log. Some background: I've recently been getting some BSODs, I built my computer roughly three years ago, and clocked it at 4.0ghz with the neccessary volts. I had tested it when I oc'd initially and it was stable in prime for...
BSOD Help and Support
BSOD - Kmode exception and System Service exception
Hi Guys, I'm a composer working on a deadline and have started to experience quite intermittent BSOD's. It appears to happen at higher system loads. I'm reasonably experienced in building custom machines (this is my third on), and so far have never experienced issues with them. This current...
BSOD Help and Support
BSOD after reformat--System Service Exception ntoskrnl.exe
Hello, I have a desktop running Windows 7 64 bit which I have had many problems with BSOD in the past. I recently reformatted my computer to try to help with some of these issues, and almost immediately after reformatting I got another BSOD. Also, my computer has been running EXTREMELY slowly...
BSOD Help and Support
blue screen errors "NTFS file system / system service exception
Hello, receiving random different BSODs: NTFS_FILE_SYSTEM SYSTEM_SERVICE_EXCEPTION MEMORY_MANAGEMENT CRITICAL_STRUCTURE_CORRUPTION Details:
BSOD Help and Support
'System Service Exception'
While playing games I keep getting a blue screen labeled 'System Service Exception'. It happens every time I'm in a game, but is random on how long until it does, sometimes right away, other times 30-40 mins. I attached the "minidump" below. Thanks in advance for any help.
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:50.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App