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Windows 7: System Service Exception on Shutdown (ntoskrnl.exe)


07 Jul 2013   #1

VIC-Melbourne
 
 
System Service Exception on Shutdown (ntoskrnl.exe)

Hi,

I've just finished a new build and everything was fine.

I then put the machine to sleep for a few minutes. Hit the power button black screen. Forced it off.

Restarted. Get some dump files and now when I attempt a normal shut down I get a blue screen, new dump and a restart sequence. The screen says something went wrong with your PC and needs to restart citing SYSTEM_SERVICE_EXCEPTION.

Link to the minidump file 070813-5937-01.dmp - Speedy Share - upload your files here or https://docs.google.com/file/d/0B6HS...it?usp=sharing

Any help appreciated

Edit: The minidump points to ntoskrnl.exe i think. The machine runs perfectly fine. It only happens when I tell it to shutdown. I installed programs and updates and it restarted fine. It's only on shutdown/sleep.

My System SpecsSystem Spec
.

08 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please post your files to Seven Forums following: Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
08 Jul 2013   #3

VIC-Melbourne
 
 

Quote   Quote: Originally Posted by koolkat77 View Post
Please post your files to Seven Forums following: Blue Screen of Death (BSOD) Posting Instructions
Apologies Koolkat - should've checked first.

Relevant file attached.
My System SpecsSystem Spec
.


08 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Oh Yours is a Windows 8.
Please create an account on our Windows 8 Forum and create a thread here: BSOD Crashes and Debugging - Windows 8 Forums
My System SpecsSystem Spec
Reply

 System Service Exception on Shutdown (ntoskrnl.exe)




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