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Windows 7: BSOD When I play most of my games.


08 Jul 2013   #1

Windows 7 64 Bit
 
 
BSOD When I play most of my games.

I've had this recurring problem for about the past two years now. It started when I played GTA IV it randomly blue screened for the first time. Slowly but surely it now crashes on nearly every game on my computer.

My system specs are:

Processor: Intel Core 2 Quad Q8300 2.5GHz
Video Card: Nvidia GeForce 9800 GT 512MB
Ram: 4GB DDR2 400MHz
OS: WIndows 7 Home Premium 64-Bit
Hard Disk Drive: Samsung HD502HJ 500GB

I've tried to fix this so many times. Any help would be appreciated

My System SpecsSystem Spec
.

08 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Please help us to help you by filling in your complete System Specs See how to: System Info See Your System Info

Code:
RTCore64.sys                 Mon Mar 11 11:32:06 2013 (513D6C56)
RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Windows 7)
Please uninstall the software with Revo Uninstaller Free.

Revo Uninstaller
Download and install Revo Uninstaller free from here: Download Revo Uninstaller Freeware

Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).

Daemon Tools/Alcohol %
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): DuplexSecure - FAQ

As an alternative many people recommend the use of Total Mounter or Magic ISO

Hard Drive/Storage
Post disk summary using CrystalDiskInfo software - CrystalDiskInfo

For how to upload a screenshot or file, read here

Make a Hard Drive test from the mfg website: Hard Drive Diagnostic Procedure

For errors on your Hard drive(s): Disk Check

Update this driver:
Code:
vcsvad.sys                   Sun Nov 16 15:51:18 2008 (491FED16)
Avnex Ltd. Virtual Audio Device - Driver Reference Table - vcsvad.sys

Security App
Crashes indicate AVG being a possible cause. Remove AVG and replace with Microsoft Security Essentials to see if it provides more stability. Uninstallers (removal tools) for common antivirus software

Microsoft Security Essentials and Malwarebytes are recommended from a strict BSOD perspective. They do not cause blue screens on the system as other AV products do.

Microsoft Security Essentials for Windows
MalwareBytes Free

information   Information
  • Do not start the free trial of MalwareBytes, unselect that option when prompted.

  • Update and make full scans with both separately.

Scan your system with the following:

Kaspersky TDSSKiller - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

ESET online scanner - Online Virus Scanner Eset

Windows Defender Offline (optional)/in case above two show infection) - Run Windows Defender Offline

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Performing a Clean Startup
Startup Programs - Change

SFC /scannow

1. Click Start
2. In the search box, type Command Prompt
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type
Code:
sfc /scannow
5. Hit enter
System File Checker

Memtest86+
Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
How to test and diagnose RAM issues with Memtest86+
Note   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.

Tip   Tip
Do this test overnight.

BSOD BUGCHECK SUMMARY
Code:
Debug session time: Tue Jul  9 04:06:04.809 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:44:38.635
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72e6 )
BugCheck 19, {22, 9000000000, 0, 0}
BugCheck Info: BAD_POOL_HEADER (19)
Bugcheck code 00000019
Arguments: 
Arg1: 0000000000000022, 
Arg2: 0000009000000000
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x19_22
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72e6
MaxSpeed:     2500
CurrentSpeed: 2498
BiosVersion = 6.00 PG
BiosReleaseDate = 04/13/2010
SystemManufacturer = OEM
SystemProductName = OEM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Tue Jul  9 02:04:28.755 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:21:15.581
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+91 )
BugCheck A, {0, 2, 1, fffff800030586af}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Bugcheck code 0000000A
Arguments: 
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800030586af, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  ShippingPC-BmG
FAILURE_BUCKET_ID:  X64_0xA_dxgmms1!VIDMM_DMA_POOL::AcquireBuffer+91
MaxSpeed:     2500
CurrentSpeed: 2498
BiosVersion = 6.00 PG
BiosReleaseDate = 04/13/2010
SystemManufacturer = OEM
SystemProductName = OEM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Tue Jul  9 00:22:44.228 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:32:03.680
Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148 )
BugCheck 10E, {1f, fffff8a00e84a520, 0, 2c7a2}
BugCheck Info: VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
Bugcheck code 0000010E
Arguments: 
Arg1: 000000000000001f, The subtype of the bugcheck:
Arg2: fffff8a00e84a520
Arg3: 0000000000000000
Arg4: 000000000002c7a2
BUGCHECK_STR:  0x10e_1f
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x10e_1f_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+148
MaxSpeed:     2500
CurrentSpeed: 2498
BiosVersion = 6.00 PG
BiosReleaseDate = 04/13/2010
SystemManufacturer = OEM
SystemProductName = OEM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
Debug session time: Mon Jul  8 23:49:28.727 2013 (UTC + 6:00)
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime: 0 days 0:47:12.179
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
Probably caused by : memory_corruption
BugCheck D1, {2, 2, 1, fffff88004211552}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Bugcheck code 000000d1
Arguments: 
Arg1: 0000000000000002, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff88004211552, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE
MaxSpeed:     2500
CurrentSpeed: 2498
BiosVersion = 6.00 PG
BiosReleaseDate = 04/13/2010
SystemManufacturer = OEM
SystemProductName = OEM
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
My System SpecsSystem Spec
26 Aug 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Any update?
My System SpecsSystem Spec
.


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 BSOD When I play most of my games.




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