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Windows 7: Trying to read BSOD Dumpfile

08 Jul 2013   #1

Windows 7 Home Premium 64-bit SP1
 
 
Trying to read BSOD Dumpfile

Im trying to help a friend fix a BSOD that has been occurring randomly, usually while playing PC games. Was wondering if anyone could read the dumpfile and pinpoint what could be causing it. Thank you!

My System SpecsSystem Spec
.

08 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Caused by Intel 5100 wifi Drivers.
Try updating them to latest drivers available.

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {22800000008, 2, 1, fffff8000369ccd5}

*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys ( NETw5s64+1f9f15 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000022800000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000369ccd5, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800038cb100
GetUlongFromAddress: unable to read from fffff800038cb1c0
 0000022800000008 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
nt!KeAcquireSpinLockRaiseToDpc+55
fffff800`0369ccd5 f0480fba2900    lock bts qword ptr [rcx],0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  firefox.exe

TRAP_FRAME:  fffff8800e9b8dd0 -- (.trap 0xfffff8800e9b8dd0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000002 rbx=0000000000000000 rcx=0000022800000008
rdx=fffffa800aefb9a1 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000369ccd5 rsp=fffff8800e9b8f60 rbp=0000022800000008
 r8=fffffa800aefb9a0  r9=0000000000000000 r10=fffffa8005a83f80
r11=fffffa800c840a50 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po nc
nt!KeAcquireSpinLockRaiseToDpc+0x55:
fffff800`0369ccd5 f0480fba2900    lock bts qword ptr [rcx],0 ds:00000228`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800036931a9 to fffff80003693c00

STACK_TEXT:  
fffff880`0e9b8c88 fffff800`036931a9 : 00000000`0000000a 00000228`00000008 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
fffff880`0e9b8c90 fffff800`03691e20 : fffffa80`097433b0 fffffa80`09b01000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`0e9b8dd0 fffff800`0369ccd5 : 00000000`00000000 fffff880`0e9b9100 fffffa80`0b8eb648 fffff880`04a84a2a : nt!KiPageFault+0x260
fffff880`0e9b8f60 fffff880`01660206 : fffffa80`09250800 fffff880`04a97fc2 00000000`00000100 fffffa80`0c80d460 : nt!KeAcquireSpinLockRaiseToDpc+0x55
fffff880`0e9b8fb0 fffff880`04c7bf15 : fffff880`04c7be50 fffffa80`09250da0 fffffa80`0c60dfe0 fffff880`04a97fc2 : ndis!NdisFreeNetBufferList+0xe6
fffff880`0e9b8fe0 fffff880`04c7be50 : fffffa80`09250da0 fffffa80`0c60dfe0 fffff880`04a97fc2 00000000`00000000 : NETw5s64+0x1f9f15
fffff880`0e9b8fe8 fffffa80`09250da0 : fffffa80`0c60dfe0 fffff880`04a97fc2 00000000`00000000 fffffa80`0b8eb640 : NETw5s64+0x1f9e50
fffff880`0e9b8ff0 fffffa80`0c60dfe0 : fffff880`04a97fc2 00000000`00000000 fffffa80`0b8eb640 fffffa80`09250da0 : 0xfffffa80`09250da0
fffff880`0e9b8ff8 fffff880`04a97fc2 : 00000000`00000000 fffffa80`0b8eb640 fffffa80`09250da0 fffff880`04a93ebd : 0xfffffa80`0c60dfe0
fffff880`0e9b9000 00000000`00000000 : fffffa80`0b8eb640 fffffa80`09250da0 fffff880`04a93ebd fffff880`051b0dc0 : NETw5s64+0x15fc2


STACK_COMMAND:  kb

FOLLOWUP_IP: 
NETw5s64+1f9f15
fffff880`04c7bf15 ??              ???

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  NETw5s64+1f9f15

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: NETw5s64

IMAGE_NAME:  NETw5s64.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c04085e

FAILURE_BUCKET_ID:  X64_0xA_NETw5s64+1f9f15

BUCKET_ID:  X64_0xA_NETw5s64+1f9f15

Followup: MachineOwner
---------

1: kd> lmvm NETw5s64
start             end                 module name
fffff880`04a82000 fffff880`051e4000   NETw5s64 T (no symbols)           
    Loaded symbol image file: NETw5s64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
    Image name: NETw5s64.sys
    Timestamp:        Tue Jun 01 01:05:02 2010 (4C04085E)
    CheckSum:         00756F73
    ImageSize:        00762000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
09 Jul 2013   #3

Windows 7 Home Premium 64-bit SP1
 
 

Thank you very much for your help =) Ill let my friend know what the issue is.
My System SpecsSystem Spec
.


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 Trying to read BSOD Dumpfile





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