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Windows 7: BSOD ndis.sys when i play!


11 Jul 2013   #1

Windows 7 Home Premium 64-bit
 
 
BSOD ndis.sys when i play!

Hi, 2 day ago i formatted my PC laptop:
Asus x53s
CPU: Intel core i7
RAM: 4GB
VIdeo: Geforce 610M
HDD: 500gb
OS: Win 7 x64
Before formatting i had never problems with blue screen, but now when i play at WarRock (free FPS game) after 10-20 min my computer get a blue screen and reboot. In the blue screen i see this writtens:

http://www.sevenforums.com/attachmen...1&d=1373528596

I serach on web, and i realized that this ndis.sys is bound to the network adapter. I get BSOD only when i play, before formatting i never had this problem! these are my network cards:


I have try to fix with safe start and SFC /SCANNOW, but not work
This is a code after reboot with BSOD:

Code:
 Nome evento problema:    BlueScreen
  Versione SO:    6.1.7600.2.0.0.768.3
  ID impostazioni locali:    1040

Ulteriori informazioni sul problema:
  BCCode:    d1
  BCP1:    0000000000000000
  BCP2:    0000000000000002
  BCP3:    0000000000000001
  BCP4:    FFFFF880019B5520
  OS Version:    6_1_7600
  Service Pack:    0_0
  Product:    768_1

File che contribuiscono alla descrizione del problema:
  C:\Windows\Minidump\071013-22495-01.dmp
  C:\Users\marco\AppData\Local\Temp\WER-49920-0.sysdata.xml
Know how to solve?? Thanks!

Sorry for my bad english and error posting!

My System SpecsSystem Spec
.

11 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Welcome to the forums,

Please follow - Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
11 Jul 2013   #3

Windows 7 Home Premium 64-bit
 
 

Sorry, done
Ops i forgot to rename it....sorry
My System SpecsSystem Spec
.


11 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Code:
BugCheck D1, {0, 2, 1, fffff88001908520}

*** WARNING: Unable to verify timestamp for ew_juwwanecm.sys
*** ERROR: Module load completed but symbols could not be loaded for ew_juwwanecm.sys
Probably caused by : ew_juwwanecm.sys ( ew_juwwanecm+503d )
Code:
Usual causes:  Device driver
This bugcheck indicates that a device driver has referenced an invalid memory address, or a device driver is performing an instruction to a invalid IRQL level.

Code:
2: kd> lmvm ew_juwwanecm
start             end                 module name
fffff880`07000000 fffff880`07036000   ew_juwwanecm T (no symbols)           
    Loaded symbol image file: ew_juwwanecm.sys
    Image path: \SystemRoot\system32\DRIVERS\ew_juwwanecm.sys
    Image name: ew_juwwanecm.sys
    Timestamp:        Fri Oct 29 08:22:20 2010 (4CCA762C)
    CheckSum:         00032A9B
    ImageSize:        00036000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your HUAWEI Mobile Connect - Network Adapter driver seems to be a possible cause, please update the driver from here - Huawei - A leading global ICT solutions provider

Code:
TRAP_FRAME:  fffff880041ea5f0 -- (.trap 0xfffff880041ea5f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001908520 rsp=fffff880041ea780 rbp=fffffa80085708d0
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000000
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
ndis!ndisMSendCompleteNetBufferListsInternal+0x1c0:
fffff880`01908520 488918          mov     qword ptr [rax],rbx ds:00000000`00000000=????????????????
Okay, we can see that the rax register was referenced with a pointer, and then the instruction was asked to perform a write operation to this address.

Update:

Code:
2: kd> lmvm asmthub3
start             end                 module name
fffff880`070c3000 fffff880`070e8000   asmthub3 T (no symbols)           
    Loaded symbol image file: asmthub3.sys
    Image path: \SystemRoot\system32\DRIVERS\asmthub3.sys
    Image name: asmthub3.sys
    Timestamp:        Thu Nov 08 17:36:35 2012 (509BEDA3)
    CheckSum:         00027E09
    ImageSize:        00025000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your ASMedia USB 3.0 Hub driver seems to be a possible cause, please update the driver from here - ASMedia Technology Inc. ????
My System SpecsSystem Spec
11 Jul 2013   #5

Windows 7 Home Premium 64-bit
 
 

Hi, thanks for reply!! I can not find the driver on the huawei site! how can I do?
Same on the site as media technology! Please help me!
My System SpecsSystem Spec
11 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

Please update your System Specifications, and I'll be able to find the correct download link:

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.
My System SpecsSystem Spec
11 Jul 2013   #7

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
 
 

Asmedia website, for tech support fare, wants you to make an account, so do that and hopefully the driver is then available to you, worst case, you have to contact them some other way (email/phone) and they provide you it.

Other one, closest I could get without more info:

http://enterprise.huawei.com/en/prod...node=0&child=5
My System SpecsSystem Spec
11 Jul 2013   #8

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Please update your System Specifications, and I'll be able to find the correct download link:

Update your System Specifications with Speccy, and then copy this information into your System Specifications: Go to your UserCP, and then select Edit System Spec in the left pane. Copy the information from Speccy into the required fields. These System Specifications will then follow your every post.
Done!
My System SpecsSystem Spec
11 Jul 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

You can install the USB 3.0 driver from here - ASUSTeK Computer Inc. -Support- Drivers and Download K53SD

What's the model name or number of the HUAWEI product? There's no drivers for it from Asus, so it must be a external device you purchased.
My System SpecsSystem Spec
12 Jul 2013   #10

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
You can install the USB 3.0 driver from here - ASUSTeK Computer Inc. -Support- Drivers and Download K53SD

What's the model name or number of the HUAWEI product? There's no drivers for it from Asus, so it must be a external device you purchased.
Now it seems to me more the network card huawei, after using a program for problem solving!
I downloaded asmedia usb, but the installation will not start!
My System SpecsSystem Spec
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 BSOD ndis.sys when i play!




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