Code:
BugCheck 101, {19, 0, fffff88003967180, 7}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Code:
Usual causes: Device driver, BIOS bug, hardware defect
Code:
0: kd> !ipi
IPI State for Processor 0
As a sender, awaiting IPI completion from Unable to determine PRCB address for processor 1. <-- Hung Processor?
Unable to determine PRCB address for processor 2.
Unable to determine PRCB address for processor 3.
Unable to determine PRCB address for processor 4.
Unable to determine PRCB address for processor 5.
Unable to determine PRCB address for processor 6.
Unable to determine PRCB address for processor 7.
1 other processor(null).
TargetCount 1 PacketBarrier 1 IpiFrozen 0 [Running]
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Due to the nature of this crash, we will need to obtain a Kernel Memory dump for through analysis, please configure for a Kernel Memory dump to be saved upon the event of a BSOD, and then navigate to the following directory:
Code:
C:\Windows\MEMORY.DMP or %systemroot%\MEMORY.DMP
Place the file into a zipped folder and then upload to a file sharing site such as Skydrive or Dropbox. Both are completely free and easy to use; with Skydrive place the file into the Public folder (I'm not sure about Dropbox), and the post the URL to the file.
In the meantime, check for a possible BIOS update:
Code:
0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.4, DMIVersion 36, Size=1268]
BiosVendor = Award Software International, Inc.
BiosVersion = FH
BiosReleaseDate = 01/06/2012
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = X58A-UD3R
SystemFamily =
SystemVersion =
SystemSKU =
BaseBoardManufacturer = Gigabyte Technology Co., Ltd.
BaseBoardProduct = X58A-UD3R
BaseBoardVersion =
Code:
0: kd> !sysinfo cpuspeed
CPUID: "Intel(R) Core(TM) i7 CPU 960 @ 3.20GHz"
MaxSpeed: 3200
CurrentSpeed: 3840
Please also stop overclocking your CPU, and any other hardware such as the RAM and GPU, by resetting the BIOS back to it's factory defaults - How To Clear CMOS (Reset BIOS)
Remove:
Code:
Start Menu\Programs\Kaspersky Internet Security 2013
Kaspersky Internet Security is known to cause BSODs, please remove the program completely with Kaspersky Removal Tool, and then install and full scans with these free and proven alternatives, which work best with the operating system as a result of their compatibility and lightweight nature on system resources.
Install and perform full scans with:
Information
Remember to install the free version of Malwarebytes not the free trail; untick the free trial box during installation. MSE is the most lightweight and compatible with the Windows 7 operating system
You can also view this thread for a complete free and lightweight security protection combination: