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Windows 7: 0x0000003D BSOD - Windows 7 can't even login - Help?

12 Jul 2013   #1
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 
0x0000003D BSOD - Windows 7 can't even login - Help?

My PC now blue screens at what appears to be random times. Sometimes it happens when I'm using the internet or it happens right as my computer starts up, but now it does it as I log into Windows 7. The blue screen says INTERRUPT_EXCEPTION_NOT_HANDLED at the top and at the bottom it says STOP: 0x0000003D. I also have my OS installed on my SSD.

I'm guessing it may be to do with my drivers. My bios version is old and I think I haven't got the latest drivers on some things. My PC only started getting the BSOD after I took it to PC world and I installed my new PSU...

I've tried startup repair - that fails

Last known good configuration - that blue screens right after

I've been trying to figure out how to re install my windows 7 but I can't figure it out....

Before this BSOD I was also getting the c210000a fatal system error BSOD, which I think means I need to reinstall windows?


My System SpecsSystem Spec
.
12 Jul 2013   #2
x BlueRobot

 

Are you able to boot into Safe Mode?
My System SpecsSystem Spec
12 Jul 2013   #3
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Are you able to boot into Safe Mode?
I tried before I think but Safe Mode with Networking and I got the BSOD, I'm basiclally getting the BSOD every time I boot up now. Okay I just did Safe Mode, I'm successfully in although everything is somewhat zoomed in and big. I'm still in safe mode and there's been no BSOD yet.
My System SpecsSystem Spec
.

12 Jul 2013   #4
x BlueRobot

 

Okay, it seems to most likely a driver issue at the moment, try and follow these instructions Blue Screen of Death (BSOD) Posting Instructions, I'm not sure if the SF_Diagnostic Tool will work within Safe Mode or not, it will gather all the dump files etc.

If the tool isn't able to work, then please - Dump Files - Configure Windows to Create on BSOD - configure a Minidump to be saved, and attempt to boot normally to cause a BSOD, from here either run the SF_Diagnostic Tool (part of the BSOD Posting instructions) or upload the dump files manually with Screenshots and Files - Upload and Post in Seven Forums.

The dump files will saved within this directory:

Code:
C:\Windows\Minidump or %systemroot%\Minidump
My System SpecsSystem Spec
12 Jul 2013   #5
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Okay, it seems to most likely a driver issue at the moment, try and follow these instructions Blue Screen of Death (BSOD) Posting Instructions, I'm not sure if the SF_Diagnostic Tool will work within Safe Mode or not, it will gather all the dump files etc.

If the tool isn't able to work, then please - Dump Files - Configure Windows to Create on BSOD - configure a Minidump to be saved, and attempt to boot normally to cause a BSOD, from here either run the SF_Diagnostic Tool (part of the BSOD Posting instructions) or upload the dump files manually with Screenshots and Files - Upload and Post in Seven Forums.

The dump files will saved within this directory:

Code:
C:\Windows\Minidump or %systemroot%\Minidump

On that my PC already has write debugging information as kernel memory dump.

Should I keep this or change it to small memory dump?
My System SpecsSystem Spec
12 Jul 2013   #6
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Okay, it seems to most likely a driver issue at the moment, try and follow these instructions Blue Screen of Death (BSOD) Posting Instructions, I'm not sure if the SF_Diagnostic Tool will work within Safe Mode or not, it will gather all the dump files etc.

If the tool isn't able to work, then please - Dump Files - Configure Windows to Create on BSOD - configure a Minidump to be saved, and attempt to boot normally to cause a BSOD, from here either run the SF_Diagnostic Tool (part of the BSOD Posting instructions) or upload the dump files manually with Screenshots and Files - Upload and Post in Seven Forums.

The dump files will saved within this directory:

Code:
C:\Windows\Minidump or %systemroot%\Minidump
I have the DMP file here in my C drive - Windows - Minidump - although I'm not sure what to do with it now? I can't use the diagnostics tool... As the files are DMP's how am I supposed to upload them as images?
My System SpecsSystem Spec
12 Jul 2013   #7
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
Okay, it seems to most likely a driver issue at the moment, try and follow these instructions Blue Screen of Death (BSOD) Posting Instructions, I'm not sure if the SF_Diagnostic Tool will work within Safe Mode or not, it will gather all the dump files etc.

If the tool isn't able to work, then please - Dump Files - Configure Windows to Create on BSOD - configure a Minidump to be saved, and attempt to boot normally to cause a BSOD, from here either run the SF_Diagnostic Tool (part of the BSOD Posting instructions) or upload the dump files manually with Screenshots and Files - Upload and Post in Seven Forums.

The dump files will saved within this directory:

Code:
C:\Windows\Minidump or %systemroot%\Minidump


I have attatched the .dmp file in a zip folder as I could find no other way of sending it! Hopefully you can help me out.
My System SpecsSystem Spec
12 Jul 2013   #8
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

I managed to be quick enough to download blue screen view and it said my bsod is

caused by driver: mv91xx.sys

caused by address: mv91xx.sys+3178e
My System SpecsSystem Spec
12 Jul 2013   #9
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

What do I do now?? I have no idea I'm in device manager but I'm not sure how to locate this driver and what to do when I do?
My System SpecsSystem Spec
12 Jul 2013   #10
FlyingLotus

Windows 7 Home Premium 64 Bit
 
 

Okay so I downloaded this marvell controller driver and made sure it was the latest one, now I got another BSOD on startup.... -.-
My System SpecsSystem Spec
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 0x0000003D BSOD - Windows 7 can't even login - Help?




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