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Windows 7: BSOD randomly playing games


12 Jul 2013   #1

Windows 7 Ultimate x64
 
 
BSOD randomly playing games

Getting BSOD atleast once every week while playing games like world of warcraft, path of exile, Dota etc.
Attatching a BSOD dump file. I have no clue myself what's wrong.

Thanks in advance!

My System SpecsSystem Spec
.

13 Jul 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

We will need to see some more information, so better you post it following the Blue Screen of Death (BSOD) Posting Instructions, and upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Apparently those are display /graphics related crash. But the display driver seems to be the latest one. So we need to pay attention to somewhere else, to some other components which has bearing on the display.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Stress test the CPU.
Hardware - Stress Test With Prime95

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe. Also let us know about the wattage of the PSU.

The system seems to be old. So it is all possible that some dust allocation is there; which may cause heat, and so BSODs. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Also, the BIOS seems to be old.
Code:
BiosVersion = 1606   
BiosReleaseDate = 08/24/2010
Plan to update it to the latest one, Version 3029 dated 2012.07.27; from M4A89GTD PRO/USB3 - Motherboards - ASUS .

warning   Warning
BIOS updates are critical and risky. But sometimes necessary. If you are not familiar with it, plan to either skip it, or take the help of some person/technician who can do it successfully for you.

Whatever, the risk is totally on you. The risk involved there is if it is interrupted during th update process, the motherboard may become inaccessible.


Let us know the results.
____________________________________________________________________________
BSOD ANALYSIS:

Code:
BugCheck 1000007E, {ffffffffc0000005, fffff88008021193, fffff88002940698, fffff8800293fef0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+10b )

Followup: MachineOwner
------------------------------------------------------------------------------------
BugCheck 1E, {ffffffffc0000005, fffff88008be4ef2, 0, ffffffffffffffff}

Probably caused by : dxgmms1.sys ( dxgmms1!VidSchWaitForCompletionEvent+1b2 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
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 BSOD randomly playing games




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