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Windows 7: BSOD While Gaming

13 Jul 2013   #1

Windows 7 64 Bit home premium
 
 
BSOD While Gaming

Hey guys, first off let me thank you guys for taking the time to help me. A week ago, I built my very first computer. It has been working great, except that I have been getting BSOD while gaming sometimes. The first time it happened it was while I was playing Skyrim. I shrugged it off as a random occurrence. Then it happened again, and again, and again. Some games have been working fine, but I get BSOD on the following games:
Skyrim
Fallout New Vegas
Minecraft

I haven't been able to figure out why they are happening, and happen at random points throughout the game, not whenever I do something specific.Here are my computer specs.
Computer type: PC/Desktop
Computer Manufacturer/Model Number: Custom
OS: Windows 7 64 Bit home premium
CPU: I5- 4570k @ 4.0 GhZ
Motherboard: MSI Z87 G45
Memory: Crucial 16GB Ballistix Sport
Graphics Card(s): Gigabyte GTX 770
Hard Drives: Samsung 120 GB SSD
Seagate Barracuda 1TB
Antivirus: Microsoft Essentials
Browser: Firefox

My System SpecsSystem Spec
.

13 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Please follow the instructions here to get BSOD help:

System Info - See Your System Specs

Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
13 Jul 2013   #3

Windows 7 64 Bit home premium
 
 

Sorry, I should have followed the instructions. I just rushed the post. I fixed it now, please let me know if there is anything else you guys need.
My System SpecsSystem Spec
.


14 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Code:
crash dump file: E:\BSOD\070913-2979-01.dmp
uptime: 00:00:01
This was probably caused by the following module: ntkrnlmp.exe (nt!WheapCreateLiveTriageDump+0x6C) 
Bugcheck code: 0x124 (0x0, 0xFFFFFA800E7A88F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). 
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
All your errors are 0x124 - hardware specific.

Please follow this first:

CPU - Stress Test Using IntelBurnTest
My System SpecsSystem Spec
14 Jul 2013   #5

Windows 7 64 Bit home premium
 
 

I ran the normal stress test, and averaged about C 60. It maxed at C 70. I will run the other two In a while, I have to go run and do some other stuff.

EDIT: I managed to run the High stress test, and the temp averaged around 64. The max was 71.
My System SpecsSystem Spec
14 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

What about the residual values?

Please also refer to this thread...
Stop 0x124 - what it means and what to try
My System SpecsSystem Spec
14 Jul 2013   #7

Windows 7 64 Bit home premium
 
 



There is the results for the high stress test. I will re-run the normal stress test and give you those results.
My System SpecsSystem Spec
14 Jul 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Thats fine.....they are stable on high, so they will be stable on the others.

Please see that thread about 0x124 errors.
My System SpecsSystem Spec
14 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

A stop 0x124 is a hardware error, usually.

Alongwith Golden's suggestion to run CPU - Stress Test Using IntelBurnTest, I would suggest you to run a few more hardware tests.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings. Also set the BIOS to default, too.
How To Clear CMOS (Reset BIOS)

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator
At least 30% extra is safe. Also let us know the wattage of your PSU.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

And dont worry. As it is a new build, your hardware are under warranty. Now it is to determine which hardware component is failing actually, and then RMA it.
_____________________________________________________________
BSOD ANALYSIS:
Code:
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800d31a028, bf800000, 124}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800d31a028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`0316da58 fffff800`02c12a3b : 00000000`00000124 00000000`00000000 fffffa80`0d31a028 00000000`bf800000 : nt!KeBugCheckEx
fffff880`0316da60 fffff800`02dd5443 : 00000000`00000001 fffffa80`0d123a60 00000000`00000000 fffffa80`0d123ab0 : hal!HalBugCheckSystem+0x1e3
fffff880`0316daa0 fffff800`02c12700 : 00000000`00000728 fffffa80`0d123a60 fffff880`0316de30 fffff880`0316de00 : nt!WheaReportHwError+0x263
fffff880`0316db00 fffff800`02c12052 : fffffa80`0d123a60 fffff880`0316de30 fffffa80`0d123a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`0316dc50 fffff800`02c11f0d : 00000000`00000004 00000000`00000001 fffff880`0316deb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`0316dc90 fffff800`02c05e88 : 00000000`00000007 00000000`0175e0c8 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`0316dcc0 fffff800`02cbd4ec : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`0316dcf0 fffff800`02cbd353 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`0316de30 fffff800`0306a260 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0bb69908 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmpCallCallBacks


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME:  GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
My System SpecsSystem Spec
14 Jul 2013   #10

Windows 7 64 Bit home premium
 
 

I will run the Memory test over night, and hopefully reinstall the OS in the morning. I was running Furmark, but the temperatures started to level out, so I took the advice on the GPU Stress Test post and stopped the test.

Is there a log that I could post that contained all the info prior to the termination of the test?
My System SpecsSystem Spec
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 BSOD While Gaming




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