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Windows 7: Atikmpag.sys BSODs on Adobe Flash Videos

14 Jul 2013   #1
Yeolgong

Windows 7 x64
 
 
Atikmpag.sys BSODs on Adobe Flash Videos

For a long time (might have been since I got the PC, not sure) I've been having this problem. Basically, one in every so many (maybe 40?) Adobe Flash videos I view gives me a atikmpag.sys BSOD.
  • Happens in maybe 1 out of 40 videos
  • Independent of video, I can view the same video 30 times with 1 BSOD and no problems on the other 29 times
  • Independent of browser - happens in IE, Opera, Firefox
  • Happens ONLY on watching flash videos. Gaming, regular browsing, everything else does not produce this problem.
  • Tried unchecking "Enable hardware acceleration" in the Flash settings, didn't help
  • Tried reinstalling Flash, didn't help
  • Updated GPU drivers, didn't help
  • Only seems to happen at the START of the video, or when skipping to a different part. I can't remember it happening while I'm in the middle of watching a video.
  • To reiterate, problem does not happen when watching offline videos in VLC or anything like that.
  • Strangely enough I don't believe I've ever had this problem with Flash advertisements, Flash games or other Flash things.
  • My GPU is an AMD Radeon HD6850 and I use Windows 7 x64.



My System SpecsSystem Spec
.

14 Jul 2013   #2
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

atikmpag.sys belongs to your graphic card driver

Update your graphic card driver . Just install the driver without the CCC application .
My System SpecsSystem Spec
14 Jul 2013   #3
Yeolgong

Windows 7 x64
 
 

Did that, dxdiag now says I'm using driver version 12.104.0.0 (a quick search reveals that it was apparently released March 28 of this year). Sadly I can't "force" the BSOD so I don't know if it helped. I'll post again if I get a new BSOD.
My System SpecsSystem Spec
.


14 Jul 2013   #4
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

If you get anymore BSOD please do . Use the same SFDiag tool to grab the dmp files .
My System SpecsSystem Spec
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 Atikmpag.sys BSODs on Adobe Flash Videos




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