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Windows 7: After a crash or two...

14 Jul 2013   #1

Win 7 64 bit
 
 
After a crash or two...

I tried to upgrade to a paid version of my malware software. It began to update, screen went black, listed two suspicious files it found, then crashed. Screen full of information, choices to reboot in Safe Mode, etc. I did normal boot. I ran the upgrade again, blue screen again. On reboot the screen came up but no icons on screen or sys tray. I did a hard reboot and deleted the program.

What I want to read is the dump file to see what caused the BSOD. Where does it go?

My System SpecsSystem Spec
15 Jul 2013   #2

Windows 7 Home Premium, 64 bit
 
 

Hello PinkiPad.

Find BSOD Posting instructions here: Blue Screen of Death (BSOD) Posting Instructions

Also, you are on the wrong section of the forums, to get help with BSOD issues go to BSOD Forums: BSOD Help and Support - Windows 7 Help Forums
My System SpecsSystem Spec
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 After a crash or two...





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