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Windows 7: IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe/ntoskrnl.exe+75c00

14 Jul 2013   #1

Windows 7 ultimate 64
 
 
IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe/ntoskrnl.exe+75c00

okay so I've been having problems with this computer since day one. and its not even a year old. I just redid my HDD casue my windows 7 just bricked out of no where couldnt get into safe mode either. so got my files and redid my pc. and now i keep getting this error. i posted the results from the diagnostics tool. i'm starting to think maybe the SSD that the os is installed on is bad or maybe my ram is bad.


My System SpecsSystem Spec
.

14 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
15 Jul 2013   #3

Windows 7 ultimate 64
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-VR68K-FHFTY-WVKBK
Windows Product Key Hash: FyTqFMQ3/zEKqvqKaL4XvRLoRwE=
Windows Product ID: 00426-OEM-9141213-34555
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {37F47C68-A60A-4A4D-8AC1-B134867FA888}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Cyberfox\Cyberfox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{37F47C68-A60A-4A4D-8AC1-B134867FA888}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-WVKBK</PKey><PID>00426-OEM-9141213-34555</PID><PIDType>3</PIDType><SID>S-1-5-21-3170763477-4120313522-2331242679</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>4104</Version><SMBIOSVersion major="2" minor="7"/><Date>20130618000000.000000+000</Date></BIOS><HWID>B4C43E07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00182-412-134555-02-1033-7601.0000-1932013
Installation ID: 016162967616477891996443210110242593323116076685695413
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: WVKBK
License Status: Initial grace period
Time remaining: 38640 minute(s) (26 day(s))
Remaining Windows rearm count: 2
Trusted time: 7/15/2013 11:11:33 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:12:2013 15:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAwABAAEAAgACAAAAAwABAAEAHKK4NdFL8Bhkx3TEeDQSJ2RSMLpVZna35K56+/6FuiM0IQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        OEMMCFG.
  FPDT            ALASKA        A M I
  SSDT            AMICPU        PROC
My System SpecsSystem Spec
.


16 Jul 2013   #4
Microsoft MVP

 

Did you use an OEM System Builder Windows 7 Product Key on the PC? Is it Activated at Computer>Properties?

Compare the install you did to the same perfect install here in Clean Reinstall - Factory OEM Windows 7. If it varied much in how you handled drivers or anything else then I would redo it so you know you have a perfect baseline install for troubleshooting purposes so you can focus then on the hardware.

Otherwise work through the Troubleshooting Steps for Windows 7.

The BSOD analysts should also produce an analysis that may shed some light.
My System SpecsSystem Spec
16 Jul 2013   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Uninstall your current antivirus as it is contributing to your BSOD's. Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free
  • Do not start the trial version of MalwareBytes
You may also take a look at:
Good & Free System Security Combination
Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
DuplexSecure - FAQ
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Upload a screenshot using:
CrystalDiskInfo
For how to upload a screenshot or file, read here

Test your Hard Drive by running:
Hard Drive Diagnostic Procedure
Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+
Pay close attention to part 3 of the tutorial "If you have errors"
Take 10 passes

Keep us posted of the results.
My System SpecsSystem Spec
16 Jul 2013   #6

Windows 7 ultimate 64
 
 

Yes my copy of windows is genuine I have a serial code on the side of my custom built PC I used. I will try to run a memtest in the morning while that way its runs while I'm at work and school. and then I'll run a hard drive diagnostic. and the rest i do them as soon as i can and get back to you with the results.
My System SpecsSystem Spec
29 Jul 2013   #7

Windows 7 ultimate 64
 
 

alright well i havent had time to do a mem test or hard drive test. hopefully get them done this week i would still like to do both test. had to redo my computer 2 days after the last redo. but this time i didnt put daemon tools pro back on and haven't had a BSOD since some perhaps that may have been the problem got my avast on and has not been causeing me trouble. but now that i'm out like money for the software i still need a virtual CD-ROM program any suggestions.
My System SpecsSystem Spec
29 Jul 2013   #8
Microsoft MVP

 

Daemon Tools is not and has never been compatible with Windows 7. If they sold you it on that premise then you should get your money back. Tell them we said so.

I asked you earlier if you'd stuck closely to the steps in Clean Reinstall - Factory OEM Windows 7 which assure you'll get and keep a perfect install as long as you use the tools and methods given.
My System SpecsSystem Spec
29 Jul 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows 7 systems (mostly due to the sptd.sys driver, although we have seen dtsoftbus01.sys blamed on several occasions). Please uninstall Daemon Tools.
DuplexSecure - FAQ


As an alternative, many people recommend the use of Total Mounter or Magic ISO
My System SpecsSystem Spec
31 Jul 2013   #10

Windows 7 ultimate 64
 
 

@gregrocker yes i did a clean install but I had a issue with something so i redid my computer again. and this time when i installed all my software i didnt install daemon tools pro advance and haven't had a problem since. lol i wish i could get my money back but it has been over a year but i sent some angry messages anyway asking for a refund lol.

This time i created a back up image of my PC just in case anything goes wrong and I'm just gonna use a mix of power-ISO and magic ISO just cause magic ISO can rip and make good images for my ps2 games and play station games.

Thanks guys for all your help much appreciated.
My System SpecsSystem Spec
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 IRQL_NOT_LESS_OR_EQUAL ntoskrnl.exe/ntoskrnl.exe+75c00




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