Random BSODs caused by ntoskrnl.exe


  1. maneck35
    Posts : 4
    Windows 7 Ultimate x64
       New #1

    Random BSODs caused by ntoskrnl.exe


    I got a new laptop (ASUS N56VB) which I formatted and installed a fresh copy of Windows 7 on. I installed the drivers and OS updates and started experiencing these BSODs caused by ntoskrnl.exe.

    So I thought something was wrong with my install, and reformatted and did it all again. It didn't help. I experienced the first BSOD again with the same message.

    WhoCrashed analysed the crash dumps and listed this:

    Code:
    On Mon 7/15/2013 7:43:39 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\071513-24991-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00) 
Bugcheck code: 0x9F (0x3, 0xFFFFFA80079F7A10, 0xFFFFF800046583D8, 0xFFFFFA8006B49740)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Mon 7/15/2013 7:43:39 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) 
Bugcheck code: 0x9F (0x3, 0xFFFFFA80079F7A10, 0xFFFFF800046583D8, 0xFFFFFA8006B49740)
Error: DRIVER_POWER_STATE_FAILURE
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
    I've attached the file from the SF Analytic Tool as well. I read a few posts here and read about the RAM being bad. I really hope that's not the case since this is a brand new laptop.

    Many thanks for anyone who helps me out.

    Edit: I'd like to add that this crash did occur around 15 minutes after my laptop woke up from Sleep.
    Last edited by maneck35; 15 Jul 2013 at 15:46.
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  3. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #2

    What copy of Windows 7 did you have originally?
    How did you activate your new copy of Windows?
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  4. maneck35
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #3

    koolkat77 said:
    What copy of Windows 7 did you have originally?
    How did you activate your new copy of Windows?
    I had Windows 8 originally.

    I guess you can tell how I activated this copy of Windows 7 from my activity log?
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  6. koolkat77
    Posts : 15,026
    Windows 10 Home 64Bit
       New #4

    Post this report:
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  7. maneck35
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {140F5A70-30FC-463F-A382-ED339968ADF5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{140F5A70-30FC-463F-A382-ED339968ADF5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-2049120919-2517557759-4171226227</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>N56VB</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>N56VB.202</Version><SMBIOSVersion major="2" minor="7"/><Date>20130121000000.000000+000</Date></BIOS><HWID>E63D3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabian Standard Time(GMT+04:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1033-7601.0000-1962013
Installation ID: 007872813630067625181096395870253461705363474515528601
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 16/07/2013 04:17:44 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OAAAAAIAAQABAAIAAAABAAAABgABAAEAln2YlR5QdxaUHOSPFnqWMFihdGZGqS4JYEFv99TLlmM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			_ASUS_		Notebook
  FACP			_ASUS_		Notebook
  HPET			_ASUS_		Notebook
  MCFG			_ASUS_		Notebook
  FPDT			_ASUS_		Notebook
  ECDT			_ASUS_		Notebook
  SSDT			AhciR1		AhciTab1
  SSDT			AhciR1		AhciTab1
  SSDT			AhciR1		AhciTab1
  SSDT			AhciR1		AhciTab1
  MSDM			_ASUS_		Notebook
  SLIC			_ASUS_		Notebook
      My Computer
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  8. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #6

    Windows 7 Ultimate is not an option for downgrade.
    You willneed to reformat and reinstall with legitimate media and Key.
      My Computer
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  10. maneck35
    Posts : 4
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    NoelDP said:
    Windows 7 Ultimate is not an option for downgrade.
    You willneed to reformat and reinstall with legitimate media and Key.
    Lol, yeah, sure.

    Anyways, I've fixed the problem.
      My Computer
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