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Windows 7: Screen Freezes, Sound Skips into BSOD while Playing League of Legends

19 Jul 2013   #11
Hogemister

Microsoft Windows 7 Home Premium 64bit
 
 

I'm not sure
how would I know


My System SpecsSystem Spec
.
19 Jul 2013   #12
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Hogemister View Post
I'm not sure
how would I know
Press Windows key (at the left of the left alter key) and Pause/Break key (should be at the top row of the num slot of the keyboard) simultaneously. The window will open, the location in the address bar is "Control Panel > All Control Panel Items > System " Scroll down to the window. At teh bottom line, there is the Product ID.

Dont let us know the product ID, but observe it the ID contains the OEM word in the second part of the ID.
My System SpecsSystem Spec
19 Jul 2013   #13
Hogemister

Microsoft Windows 7 Home Premium 64bit
 
 

Okay yea it contains OEM

thank you very much for all your help Arc
My System SpecsSystem Spec
.

19 Jul 2013   #14
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Hogemister View Post
Okay yea it contains OEM

thank you very much for all your help Arc
But I am not happy. I wished it would be retail, which would be better for you.

Take the computer to a Compal servicing center only. Ask them to manage the motherboard replacement in a way that your OEM license does not die.

Let us know how it goes.

And, if you face any problem while clean installing windows after the motherboard replacement, inform us. Our activation experts will try their best to help you.

All the best.
My System SpecsSystem Spec
19 Jul 2013   #15
Hogemister

Microsoft Windows 7 Home Premium 64bit
 
 

where would someone find a compal servicing center could that be any computer repair place only with a certain certificate from Compal or are they specific locations

Edit
I found a computer shop and they told me my OEM licesnse died when my warranty with Ibuypower was over.
My System SpecsSystem Spec
20 Jul 2013   #16
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Hogemister View Post
where would someone find a compal servicing center could that be any computer repair place only with a certain certificate from Compal or are they specific locations

Edit
I found a computer shop and they told me my OEM licesnse died when my warranty with Ibuypower was over.
Technically true.

But NoelDP will be able to guide you the most desired action. I am requesting him to have a look.

For now, you dont use the failing DIMM slot, Use RAMs in the other slot/slots.
My System SpecsSystem Spec
21 Jul 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

ALL commercial (not Volume) licenses for Windows are perpetual - they NEVER run out.

Your system appears to be based on a OEM System Builder license - you should have a COA sticker on the case with the product Key on it. The warranty and software support is up to the manufacturer, but they are obliged to support the OS for at least 90 days after purchase.

A clean install with a OEM System Builder disk is almost identical to one using a Retail disk - there is no functional difference, merely a marginal difference in one of the licensing files.
My System SpecsSystem Spec
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 Screen Freezes, Sound Skips into BSOD while Playing League of Legends




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