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Windows 7: BSOD, normally when pc not doing much/screen saver on


16 Jul 2013   #1

Windows 7 Enterprize x64
 
 
BSOD, normally when pc not doing much/screen saver on

Hi;

My pc has started blue screening over the last 4 months or so, it seems to do it when I'd consider the pc to not be doing much. Its happened a few times where the pc is asleep, and simply wont wake up.

Ive run CPU and RAM tests, but they have come up clear.

Sort of at a loss now - any help appreciated

My System SpecsSystem Spec
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16 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

from where did you get your windows install? you have a custom built machine but the edition of windows you have (enterprise) is only sold as a volume license, if this PC belongs to a company please contact your IT department about this problem. If (as I suspect) the install is counterfeit then who ever sold you the copy of windows/installed the copy of windows likely ripped you off and (again if I am correct here) if the install is counterfeit I will have to ask you to purchase a legal copy of windows format and then re-install using the new legal copy.
My System SpecsSystem Spec
16 Jul 2013   #3

Windows 7 Enterprize x64
 
 

Windows is provided by my work, however the pc hardware is mine.
My System SpecsSystem Spec
.


17 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Again I dont want to step on any toes here, but since you asked for help it seems that your graphics card driver is failing:

Code:
fffff880`0318c7f8  fffff880`05862bf1*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x4abf1
looking at the time stamp on the driver we can see it is very old:

Code:
kd> lmvm atikmdag
start             end                 module name
fffff880`05818000 fffff880`0614e000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Tue Apr 05 21:50:36 2011 (4D9BC6EC)
    CheckSum:         008EB608
    ImageSize:        00936000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update your driver from here: Error
My System SpecsSystem Spec
18 Jul 2013   #5

Windows 7 Enterprize x64
 
 

No toes stepped on

Thanks, Ive updated the driver, I'll post back here if BSOD occurs again
My System SpecsSystem Spec
18 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

If you do not have another BSOD within a week please mark the thread as solved.
My System SpecsSystem Spec
31 Jul 2013   #7

Windows 7 Enterprize x64
 
 

That solved it thanks, also fixed the porblem I had where the monitor wouldn't go to sleep properly. screen would turn black, but wouldn't go into sleep mode
My System SpecsSystem Spec
01 Aug 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Glad to hear things worked out.
My System SpecsSystem Spec
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 BSOD, normally when pc not doing much/screen saver on




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