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Windows 7: BSOD's with different causes. A reboot seems to help. RAM Voltages?

16 Jul 2013   #1
DY357LX

Windows 7 Ultimate X64
 
 
BSOD's with different causes. A reboot seems to help. RAM Voltages?

Hi everyone,
about 3 weeks ago I got a random BSOD whilst alt-tabbing out of a game (DOTA2) something I'd done quite a few times before with no issues.

I scouted around and noticed mention of bad nvidia drivers burning out cards. These were the drivers I had installed so I rolled back to 314.22 but still got the errors.

I purchased new RAM and put that in (along with the old RAM) and ran MemTest for 13 hours... no errors at all. (The new RAM is the exact same make, model number, speeds etc as the old RAM.)

My specs are:
Windows 7 Ultimate x64
16 gig of Corsair Vengeance CML8GX3M2A1600C9
Asus P8Z68-V PRO
NVIDIA Asus GTX 570 graphics card.
850w power supply (Corsair TX850)
Intel i5 2500k @ 3.30ghz.
Crucial M4 SSD.
SAMSUNG HD103SJ x2

I've ran MemTest, Windows Memory Diagnostics Tool (on the Win7 disc) and FurMark, as well as "chkdsk" and "sfc /scan now". All ran fine.

Device Manager is clear. No problems there.

BlueScreen View(er) is installed, the most common BSOD appears to be "MEMORY_MANAGEMENT".

The Seven-Forums diag tool has been ran and .zip is attached.

Possible causes that would like a little guidance on:
Up the RAM voltages? The timings in the BIOS match the specs on the website but is 1.5v enough for 4 sticks?
(An XMP Profile for the RAM was enabled last night. It appears to have made no difference.)
Update the BIOS? The motherboard website has various files and isn't exactly clear on how to do it.
Update video card drivers? (I'll do this next.)

Any and all suggestions are welcome. Hopefully I haven't missed any required information. Let me know if I have and I'll update a.s.a.p. (I'll be near to this PC for at least another 5 hours.)

It's a bit of bizarre one I know. (Last night I had the PC for 6 hours straight, running 3DS Max, high-end games and then did some video-rendering... no problems at all... after I'd suffered the obligatory BSOD.)

Thank you all for your time.

QUICK UPDATE: Latest nVIDIA drivers have been installed and Prime95 ran fine for an hour with no errors.


My System SpecsSystem Spec
.
16 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Post this report:
Activation Issue Posting Instructions
Where did you acquire and activate your copy of windows 7 from?

Code:
Host Name:                 PC
OS Name:                   Microsoft Windows 7 Ultimate 
OS Version:                6.1.7600 N/A Build 7600
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          DY357LX
Registered Organization:   
Product ID:                00426-OEM-8992662-00173
Original Install Date:     12/02/2013, 20:42:37
System Boot Time:          16/07/2013, 19:02:07
System Manufacturer:       System manufacturer
System Model:              System Product Name
System Type:               x64-based PC
My System SpecsSystem Spec
17 Jul 2013   #3
DY357LX

Windows 7 Ultimate X64
 
 

Hi, thanks for getting back to me. The Win 7 was an old OEM disc given to me by a friend.

Here's the output from the tool:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {D3033F15-D4FD-41D9-AE29-39559F337994}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: D:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D3033F15-D4FD-41D9-AE29-39559F337994}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-3240576110-3742743774-3242327070</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501</Version><SMBIOSVersion major="2" minor="6"/><Date>20110509000000.000000+000</Date></BIOS><HWID>57BA3607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-2057-7600.0000-0732013
Installation ID: 003864327423780495877574335835402054841233709141316336
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 17/07/2013 16:18:50

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAHKIo1xzFfOkaXTj6Bu+siw6nvOL+GkrXLnM=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            AMICPU        PROC
  SLIC            _ASUS_        Notebook



I get the impression you're going to tell me to buy a copy of Windows 7... which I'm fine with. I just don't see how my current Win 7 could cause BSOD's out of nowhere.

Thanks again.
My System SpecsSystem Spec
.

17 Jul 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Your installation is counterfeit.
Enabled by a hackers activation exploit.
You need to reinstall using legitimate media and Key.
My System SpecsSystem Spec
17 Jul 2013   #5
DY357LX

Windows 7 Ultimate X64
 
 

I'm more than happy to buy Win 7 as it's a great OS.
But how will this fix the BSOD's? Do you think there's something in a Windows Update that'll help or it is simply this forums policy to not assist unless the Windows is genuine. (Completely understandable.)
My System SpecsSystem Spec
17 Jul 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Yes

Windows 7 Help Forums - Forum Rules

4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

We can continue to troubleshoot with the genuine copy. Home Premium would be best.
My System SpecsSystem Spec
17 Jul 2013   #7
DY357LX

Windows 7 Ultimate X64
 
 

I'm currently trying to find a place online where I can buy a legitimate key (without having to wait for it to be posted out to me).

Any suggestions? The Microsoft store only has Windows 8 stuff.
My System SpecsSystem Spec
17 Jul 2013   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

My System SpecsSystem Spec
19 Jul 2013   #9
DY357LX

Windows 7 Ultimate X64
 
 

Thanks, as soon as the OS is in the post... I find this:

Coupling two different models of DDR3 Vengeance - The Corsair Support Forums

/facepalm
My System SpecsSystem Spec
Reply

 BSOD's with different causes. A reboot seems to help. RAM Voltages?




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