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Windows 7: BSOD during Windows Update at Boot, error 0x000000c5

16 Jul 2013   #1
Pasio

Windows 7 x64
 
 
BSOD during Windows Update at Boot, error 0x000000c5

Hello. I recently rebooted for Windows Update and am receiving a BSOD during boot. The BSOD first occurred when it was applying the update, and now during boot it says it's attempting to remove the update and freezes during the process.

I haven't tried any repair options yet. I can't boot the computer far enough do anything and so can not run the SF Diagnostic Tool. Safe Mode would not work for me, and I have not tried the Last Known Good yet. I booted a live CD and found two files (attached) that may be useful. There were no files in C:\Windows\Minidumps.

Any help here would be greatly appreciated.


My System SpecsSystem Spec
.

16 Jul 2013   #2
Pasio

Windows 7 x64
 
 

I managed to boot into Safe Mode and run the SF Diagnostic Tool. Attached are the results.

Again, any help would be greatly appreciated.
My System SpecsSystem Spec
16 Jul 2013   #3
Pasio

Windows 7 x64
 
 

I believe the problem is related to the network drivers. I booted in Safe Mode w/ Networking, and when I open Firefox and attempt to load a page I get a BSOD. I tried using the Driver Verifier, and although the BSOD said it was creating a dump, no files appear in C:\Windows\Minidump. I believe the problem may also be related to VirtualBox, as I recently updated it and it has a network driver. I am now attempting to remove the VirtualBox network drivers, but not sure how, and not sure if this is the cause of the problem.
My System SpecsSystem Spec
.


16 Jul 2013   #4
Pasio

Windows 7 x64
 
 

I solved the problem by deleting the VirtualBox drivers in C:\Windows\System32\drivers
My System SpecsSystem Spec
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 BSOD during Windows Update at Boot, error 0x000000c5




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