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Unpredictable BSOD on emachine desktop
Helping a friend of mine with tech support. The computer has been suffering from random reboots for a few days with the BSOD, log attached.
Helping a friend of mine with tech support. The computer has been suffering from random reboots for a few days with the BSOD, log attached.
Uninstall your current antivirus as it is contributing to your BSOD's. Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Microsoft Security Essentials - Microsoft Windows
Malwarebytes Free
- Do not start the trial version of MalwareBytes
You may also take a look at:
Make scans with -
Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker
Run Disk Check in Windows 7 for Bad Sectors & Errors
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Upload a screenshot using:
For how to upload a screenshot or file, read here
Test your Hard Drive by running:
Test and Diagnose RAM Issues with Memtest86+:
Pay close attention to part 3 of the tutorial "If you have errors"
Tip
- Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
Bugcheck
Code:Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Wed Jul 17 05:13:46.989 2013 (UTC + 6:00) System Uptime: 0 days 0:12:50.454 BugCheck 50, {fffff902c1da046c, 0, fffff960001078fa, 5} Probably caused by : win32k.sys ( win32k!RGNOBJ::bMerge+42 ) BUGCHECK_STR: 0x50 PROCESS_NAME: explorer.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Wed Jul 17 05:00:06.425 2013 (UTC + 6:00) System Uptime: 0 days 0:01:54.891 BugCheck 3B, {c0000005, fffff80002eaaff3, fffff88008164a20, 0} Probably caused by : memory_corruption ( nt!MmCopyToCachedPage+223 ) BUGCHECK_STR: 0x3B PROCESS_NAME: WerFault.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Wed Jul 17 04:52:41.916 2013 (UTC + 6:00) System Uptime: 0 days 0:08:44.382 BugCheck A, {fffffa8202ef5d00, 2, 1, fffff80002ee396c} *** WARNING: Unable to verify timestamp for SYMEFA64.SYS *** ERROR: Module load completed but symbols could not be loaded for SYMEFA64.SYS Probably caused by : SYMEFA64.SYS ( SYMEFA64+fd3da ) BUGCHECK_STR: 0xA PROCESS_NAME: MRT.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Tue Jul 16 09:08:58.384 2013 (UTC + 6:00) System Uptime: 0 days 0:15:39.881 BugCheck D1, {fffffa82054aeef8, 2, 1, fffff880043bdb3d} *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::UnreferenceDmaBuffer+7d ) BUGCHECK_STR: 0xD1 PROCESS_NAME: explorer.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Tue Jul 16 08:52:41.867 2013 (UTC + 6:00) System Uptime: 0 days 0:06:38.333 BugCheck 1A, {5003, fffff70001080000, 1ff0, 119e009} Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+45f7d ) BUGCHECK_STR: 0x1a_5003 PROCESS_NAME: mscorsvw.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533 Debug session time: Fri Jul 12 23:02:21.399 2013 (UTC + 6:00) System Uptime: 0 days 0:40:59.339 BugCheck A, {fffffa8204479740, 2, 1, fffff80002c94432} Probably caused by : ntkrnlmp.exe ( nt!KeRemoveQueueEx+582 ) BUGCHECK_STR: 0xA PROCESS_NAME: lsass.exe ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``