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Windows 7: Blank screen of death while wake up from standby/turning on the screen

16 Jul 2013   #1

Windows 7 Professional x64
 
 
Blank screen of death while wake up from standby/turning on the screen

Hi everyone,

From last few weeks I'm having this strange and annoying blank screen of death. I could just see a blank screen (not a blue screen) while either waking up computer from sleep or while trying to turn on the display by moving cursor/typing something(waking up from power saver mode of display, I set display to be of after few minutes of inactivity). So essentially screen becomes total blank. Just once or twice I saw this BSOD "DRIVER POWER STATE FAILURE" but for all other times my screen is just blank. I could see the Hard Disk activity LED on during this blank screen. And almost after all subsequent boots, I could see "Windows has recovered from unexpected shutdown/serious error - Check for solution" message.

System - Windows 7 Pro x64 with all latest recommended and security updates
CPU - i7 2630QM
GPU - nVidia GT525M
MoBo - Factory default for Dell XPS L502X

First I suspected its because of my nVidia GT525M GPU drivers (I was using official latest drivers 320.49), so I completely uninstalled them with regular uninstall + DriverSweeper 2.1.0 from Guru3D.com. I did not install any nVidia/display drives since then. But just now I got another blank screen after it. Also I started connecting my PC to an old Sony Bravia TV with HDMI cable and that time the automatic installation of drivers failed. That is my second point of possible problem. I've been using CCleaner to clean the unwanted registry entries and revo uninstaller for almost every uninstallation. Still the issue persists. Thats why I decided to write this post. I am attaching dump file I just created using SF_Diagnostic_Tool.exe It would be great if anyone could help or give any comments.

Thanks a lot!
Cheers,

My System SpecsSystem Spec
.

17 Jul 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

The BSOD is caused by Intel(R) Centrino(R) Wireless-N 1030 driver.
Code:
Irp is active with 5 stacks 3 is current (= 0xfffffa800760f840)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8009cd4050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8009d9e470 00000000 fffff8000370b200-fffffa800c1f7510 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800c1f7510    

            Args: 00000000 00000000 00000000 00000000
And the driver is old.
Code:
fffff880`06cd3000 fffff880`07555000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Jun 21 22:40:03 2011 (4E00D06B)
    CheckSum:         00841841
    ImageSize:        00882000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from https://downloadcenter.intel.com/Default.aspx

And the nusb3xhc.sys, Renesas Electronics USB 3.0 Host Controller Driver is too old.
Code:
fffff880`07562000 fffff880`07593000   nusb3xhc   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
    Image name: nusb3xhc.sys
    Timestamp:        Thu Feb 10 11:22:33 2011 (4D537D21)
    CheckSum:         0002FA41
    ImageSize:        00031000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it either from OEM, or from http://www.station-drivers.com/page/renesas.htm

Let us know the results.
My System SpecsSystem Spec
17 Jul 2013   #3

Windows 7 Professional x64
 
 
Will try, thanks!

Hi Arc,

Thank you so much for reply. I'm on updating it right away and will let you know the results.

Cheers!
My System SpecsSystem Spec
.


21 Jul 2013   #4

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Arc View Post
The BSOD is caused by Intel(R) Centrino(R) Wireless-N 1030 driver.
Code:
Irp is active with 5 stacks 3 is current (= 0xfffffa800760f840)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0  0 fffffa8009cd4050 00000000 00000000-00000000    
          Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
 \Driver\NETwNs64
            Args: 00014400 00000000 00000004 00000002
 [ 16, 2]   0 e1 fffffa8009d9e470 00000000 fffff8000370b200-fffffa800c1f7510 Success Error Cancel pending
           \Driver\vwifibus    nt!PopSystemIrpCompletion
            Args: 00014400 00000000 00000004 00000002
 [  0, 0]   0  0 00000000 00000000 00000000-fffffa800c1f7510    

            Args: 00000000 00000000 00000000 00000000
And the driver is old.
Code:
fffff880`06cd3000 fffff880`07555000   NETwNs64 T (no symbols)           
    Loaded symbol image file: NETwNs64.sys
    Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
    Image name: NETwNs64.sys
    Timestamp:        Tue Jun 21 22:40:03 2011 (4E00D06B)
    CheckSum:         00841841
    ImageSize:        00882000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from https://downloadcenter.intel.com/Default.aspx

And the nusb3xhc.sys, Renesas Electronics USB 3.0 Host Controller Driver is too old.
Code:
fffff880`07562000 fffff880`07593000   nusb3xhc   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
    Image name: nusb3xhc.sys
    Timestamp:        Thu Feb 10 11:22:33 2011 (4D537D21)
    CheckSum:         0002FA41
    ImageSize:        00031000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it either from OEM, or from RENESAS/NEC Drivers & Firmwares

Let us know the results.
I updated drivers but error still persists. I got error 3 times, rather I got blank screen of death thrice. Could anyone please comment? I am attaching latest dump.

Thank you!
My System SpecsSystem Spec
22 Jul 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

My System SpecsSystem Spec
22 Jul 2013   #6

Windows 7 Professional x64
 
 

Thanks Arc. Now trying. Will post results. Meanwhile I received this message "Windows has recovered from Unexpected Shutdown" with following data just few minutes ago.

Thanks for the reply.

Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA800772A060
  BCP3:    FFFFF80000B9C3D8
  BCP4:    FFFFFA8019802010
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\WINDOWS\Minidump\072213-18408-01.dmp
  C:\Users\ArchiTECt\AppData\Local\Temp\WER-88764-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
25 Jul 2013   #7

Windows 7 Professional x64
 
 
Error persists

Still I'm having same error. This is error message I copied just a few minutes ago. Along with it, I'm attaching latest dump from SF Diagnostic Tool. Someone please reply!

Thank you,
buggedbybsod

Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA800774C060
  BCP3:    FFFFF80000B9C3D8
  BCP4:    FFFFFA801910A5C0
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\WINDOWS\Minidump\072513-26910-01.dmp
  C:\Users\ArchiTECt\AppData\Local\Temp\WER-114941-0.sysdata.xml

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
My System SpecsSystem Spec
25 Jul 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64 Bit SP 1
 
 

Try this settings .....



As the Intel(R) Centrino(R) Wireless-N 1030 driver is failing the power state, we have to search for the appropriate settings in this field.
My System SpecsSystem Spec
25 Jul 2013   #9

Windows 7 Professional x64
 
 

Thanks Arc! Now trying those settings.
My System SpecsSystem Spec
Reply

 Blank screen of death while wake up from standby/turning on the screen




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