Blank screen of death while wake up from standby/turning on the screen


  1. Posts : 6
    Windows 7 Professional x64
       #1

    Blank screen of death while wake up from standby/turning on the screen


    Hi everyone,

    From last few weeks I'm having this strange and annoying blank screen of death. I could just see a blank screen (not a blue screen) while either waking up computer from sleep or while trying to turn on the display by moving cursor/typing something(waking up from power saver mode of display, I set display to be of after few minutes of inactivity). So essentially screen becomes total blank. Just once or twice I saw this BSOD "DRIVER POWER STATE FAILURE" but for all other times my screen is just blank. I could see the Hard Disk activity LED on during this blank screen. And almost after all subsequent boots, I could see "Windows has recovered from unexpected shutdown/serious error - Check for solution" message.

    System - Windows 7 Pro x64 with all latest recommended and security updates
    CPU - i7 2630QM
    GPU - nVidia GT525M
    MoBo - Factory default for Dell XPS L502X

    First I suspected its because of my nVidia GT525M GPU drivers (I was using official latest drivers 320.49), so I completely uninstalled them with regular uninstall + DriverSweeper 2.1.0 from Guru3D.com. I did not install any nVidia/display drives since then. But just now I got another blank screen after it. Also I started connecting my PC to an old Sony Bravia TV with HDMI cable and that time the automatic installation of drivers failed. That is my second point of possible problem. I've been using CCleaner to clean the unwanted registry entries and revo uninstaller for almost every uninstallation. Still the issue persists. Thats why I decided to write this post. I am attaching dump file I just created using SF_Diagnostic_Tool.exe It would be great if anyone could help or give any comments.

    Thanks a lot!
    Cheers,
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    The BSOD is caused by Intel(R) Centrino(R) Wireless-N 1030 driver.
    Code:
    Irp is active with 5 stacks 3 is current (= 0xfffffa800760f840)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8009cd4050 00000000 00000000-00000000    
              Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
     \Driver\NETwNs64
                Args: 00014400 00000000 00000004 00000002
     [ 16, 2]   0 e1 fffffa8009d9e470 00000000 fffff8000370b200-fffffa800c1f7510 Success Error Cancel pending
               \Driver\vwifibus    nt!PopSystemIrpCompletion
                Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800c1f7510    
    
                Args: 00000000 00000000 00000000 00000000
    And the driver is old.
    Code:
    fffff880`06cd3000 fffff880`07555000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Tue Jun 21 22:40:03 2011 (4E00D06B)
        CheckSum:         00841841
        ImageSize:        00882000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from https://downloadcenter.intel.com/Default.aspx

    And the nusb3xhc.sys, Renesas Electronics USB 3.0 Host Controller Driver is too old.
    Code:
    fffff880`07562000 fffff880`07593000   nusb3xhc   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
        Image name: nusb3xhc.sys
        Timestamp:        Thu Feb 10 11:22:33 2011 (4D537D21)
        CheckSum:         0002FA41
        ImageSize:        00031000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it either from OEM, or from http://www.station-drivers.com/page/renesas.htm

    Let us know the results.
      My Computer


  3. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #3

    Will try, thanks!


    Hi Arc,

    Thank you so much for reply. I'm on updating it right away and will let you know the results.

    Cheers!
      My Computer


  4. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #4

    Arc said:
    The BSOD is caused by Intel(R) Centrino(R) Wireless-N 1030 driver.
    Code:
    Irp is active with 5 stacks 3 is current (= 0xfffffa800760f840)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
                Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0  0 fffffa8009cd4050 00000000 00000000-00000000    
              Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
     \Driver\NETwNs64
                Args: 00014400 00000000 00000004 00000002
     [ 16, 2]   0 e1 fffffa8009d9e470 00000000 fffff8000370b200-fffffa800c1f7510 Success Error Cancel pending
               \Driver\vwifibus    nt!PopSystemIrpCompletion
                Args: 00014400 00000000 00000004 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800c1f7510    
    
                Args: 00000000 00000000 00000000 00000000
    And the driver is old.
    Code:
    fffff880`06cd3000 fffff880`07555000   NETwNs64 T (no symbols)           
        Loaded symbol image file: NETwNs64.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
        Image name: NETwNs64.sys
        Timestamp:        Tue Jun 21 22:40:03 2011 (4E00D06B)
        CheckSum:         00841841
        ImageSize:        00882000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it from https://downloadcenter.intel.com/Default.aspx

    And the nusb3xhc.sys, Renesas Electronics USB 3.0 Host Controller Driver is too old.
    Code:
    fffff880`07562000 fffff880`07593000   nusb3xhc   (deferred)             
        Image path: \SystemRoot\system32\DRIVERS\nusb3xhc.sys
        Image name: nusb3xhc.sys
        Timestamp:        Thu Feb 10 11:22:33 2011 (4D537D21)
        CheckSum:         0002FA41
        ImageSize:        00031000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Update it either from OEM, or from RENESAS/NEC Drivers & Firmwares

    Let us know the results.
    I updated drivers but error still persists. I got error 3 times, rather I got blank screen of death thrice. Could anyone please comment? I am attaching latest dump.

    Thank you!
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5
      My Computer


  6. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #6

    Thanks Arc. Now trying. Will post results. Meanwhile I received this message "Windows has recovered from Unexpected Shutdown" with following data just few minutes ago.

    Thanks for the reply.

    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    9f
      BCP1:    0000000000000003
      BCP2:    FFFFFA800772A060
      BCP3:    FFFFF80000B9C3D8
      BCP4:    FFFFFA8019802010
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\WINDOWS\Minidump\072213-18408-01.dmp
      C:\Users\ArchiTECt\AppData\Local\Temp\WER-88764-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      My Computer


  7. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #7

    Error persists


    Still I'm having same error. This is error message I copied just a few minutes ago. Along with it, I'm attaching latest dump from SF Diagnostic Tool. Someone please reply!

    Thank you,
    buggedbybsod

    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    9f
      BCP1:    0000000000000003
      BCP2:    FFFFFA800774C060
      BCP3:    FFFFF80000B9C3D8
      BCP4:    FFFFFA801910A5C0
      OS Version:    6_1_7601
      Service Pack:    1_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\WINDOWS\Minidump\072513-26910-01.dmp
      C:\Users\ArchiTECt\AppData\Local\Temp\WER-114941-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    Try this settings .....



    As the Intel(R) Centrino(R) Wireless-N 1030 driver is failing the power state, we have to search for the appropriate settings in this field.
      My Computer


  9. Posts : 6
    Windows 7 Professional x64
    Thread Starter
       #9

    Thanks Arc! Now trying those settings.
      My Computer


 

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