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Windows 7: BSOD printing using new printer.


17 Jul 2013   #1

Windows 7 Home Premium 64Bit
 
 
BSOD printing using new printer.

I got this error when printing some pages.. i dont know why.. is this hardware problem ?
all things attached,, i got this error only when printing with that printer. the printer is new.
Code:
==================================================
Dump File         : 071713-33649-01.dmp
Crash Time        : 17/7/2013 6:15:09 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bd0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bd0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\071713-33649-01.dmp
Processors Count  : 8
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 284,616
Dump File Time    : 17/7/2013 2:07:46 PM
==================================================


My System SpecsSystem Spec
.

17 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 

Hi,
Your logs show a few driver related issues, that also may be related to printer issues
(USB and Wireless):

Code:
 
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {0, 0, 0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
Please update these drivers, either through OEM or the websites I have suggested:

Code:
Driver: iusb3xhc.sys
Refers to: Intel(R) USB 3.0 eXtensible Host Controller Driver
Use the Intel Update Utility: https://downloadcenter.intel.com/default.aspx

Code:
Driver: igdkmd64.sys
Refers to: Intel Graphics driver
Again use the Intel Update Utility: https://downloadcenter.intel.com/Default.aspx

Code:
 
Driver: athrx.sys 
Refers to: Atheros network adapter driver AR9485WB-EG
Please update: ATHEROS Wireless drivers for Windows

Cheers
Dave
My System SpecsSystem Spec
Reply

 BSOD printing using new printer.




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