BSOD printing using new printer.


  1. Posts : 1
    Windows 7 Home Premium 64Bit
       #1

    BSOD printing using new printer.


    I got this error when printing some pages.. i dont know why.. is this hardware problem ?
    all things attached,, i got this error only when printing with that printer. the printer is new.
    Code:
    ==================================================
    Dump File         : 071713-33649-01.dmp
    Crash Time        : 17/7/2013 6:15:09 AM
    Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x0000001e
    Parameter 1       : 00000000`00000000
    Parameter 2       : 00000000`00000000
    Parameter 3       : 00000000`00000000
    Parameter 4       : 00000000`00000000
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+75bd0
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.1.7601.18113 (win7sp1_gdr.130318-1533)
    Processor         : x64
    Crash Address     : ntoskrnl.exe+75bd0
    Stack Address 1   : 
    Stack Address 2   : 
    Stack Address 3   : 
    Computer Name     : 
    Full Path         : C:\Windows\Minidump\071713-33649-01.dmp
    Processors Count  : 8
    Major Version     : 15
    Minor Version     : 7601
    Dump File Size    : 284,616
    Dump File Time    : 17/7/2013 2:07:46 PM
    ==================================================
    Last edited by NamiiGamer; 17 Jul 2013 at 02:08.
      My Computer


  2. Posts : 2,014
    Windows 7 Professional 64bit
       #2

    Hi,
    Your logs show a few driver related issues, that also may be related to printer issues
    (USB and Wireless):

    Code:
     
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 1E, {0, 0, 0, 0}
    Unable to load image \SystemRoot\system32\DRIVERS\iusb3xhc.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for iusb3xhc.sys
    *** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
    Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+100 )
    Please update these drivers, either through OEM or the websites I have suggested:

    Code:
    Driver: iusb3xhc.sys
    Refers to: Intel(R) USB 3.0 eXtensible Host Controller Driver
    Use the Intel Update Utility: https://downloadcenter.intel.com/default.aspx

    Code:
    Driver: igdkmd64.sys
    Refers to: Intel Graphics driver
    Again use the Intel Update Utility: https://downloadcenter.intel.com/Default.aspx

    Code:
     
    Driver: athrx.sys 
    Refers to: Atheros network adapter driver AR9485WB-EG
    Please update: ATHEROS Wireless drivers for Windows

    Cheers
    Dave
    Last edited by Northernsoul55; 17 Jul 2013 at 05:33.
      My Computer


 

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