Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD while surfing, error 000000F4

22 Jul 2013   #11
BillIsEvil

Windows 7 Home Premium x64bit
 
 

Well, I downloaded ccleaner as instructed after picking a site I thought looked legitimate(ccleaner.en.softonic.com)then had the fun of having my browser hijacked by conduit even after I said no to adding anything. I suppose they think it's funny to put it in a program that is meant to remove such things.

Anyway, here are the files.


My System SpecsSystem Spec
.
22 Jul 2013   #12
x BlueRobot

 

This is the official site - CCleaner - PC Optimization and Cleaning - Free Download

I'll have a look at the files now for you.
My System SpecsSystem Spec
22 Jul 2013   #13
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Not seeing any antivirus installed there? Is it? Let us know.

If you are using RAID, disable it in the BIOS. Use the storage controllers in AHCI mode.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Update JMicron JMB36X Controller. Get it from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/

Test the 2 TB seagate. Seatool for dos: SeaTools | Seagate download
  • Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  • You can use Win32 DiscImager to create a bootable USB and run Seatools for DOS. Follow this post to know how to make a bootable Seatools USB.
Let us know the results.

** And, never download software from places like softonic. They always puts adwares and PUPs in their downloads. Either search in the official sites, or search in either Majorgeeks or Filehippo.
My System SpecsSystem Spec
.

22 Jul 2013   #14
x BlueRobot

 

In addition to the above post,

The only programs which also have potential to cause problems is the HP Bloatware, the only HP programs I have installed are:

Attachment 277587

I would enable Microsoft Security Essentials at boot too, I will be listed as MSC.
My System SpecsSystem Spec
22 Jul 2013   #15
BillIsEvil

Windows 7 Home Premium x64bit
 
 

Quote   Quote: Originally Posted by Arc View Post
Not seeing any antivirus installed there? Is it? Let us know.

If you are using RAID, disable it in the BIOS. Use the storage controllers in AHCI mode.

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one Intel device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Update JMicron JMB36X Controller. Get it from ftp://driver.jmicron.com.tw/SATA_Controller/Windows/

Test the 2 TB seagate. Seatool for dos: SeaTools | Seagate download
  • Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
  • You can use Win32 DiscImager to create a bootable USB and run Seatools for DOS. Follow this post to know how to make a bootable Seatools USB.
Let us know the results.

** And, never download software from places like softonic. They always puts adwares and PUPs in their downloads. Either search in the official sites, or search in either Majorgeeks or Filehippo.



Well I'm officially lost. I have no clue what RAID, BIOS, storage controllers, or AHCI mode are. Found the rapid storage under Uninstall Programs but wouldn't let me uninstall(said it's part of the hard drive). Couldn't even find the my computer icon to do the other steps.
As for what's after the 7 steps that falls under "Sorry, I only understand English". Don't know anything about this stuff and have been learning on-the-fly since coming here a week ago, and obviously have far to go. Going to have to put this on hold until I can understand your language. Hopefully my computer won't blow up before then.

Oh, and I tried the Filehippo link for Ccleaner but it directed me to a link to download 7zip. So much deception everywhere. Anyway, thanks for the help and will be back as soon as possible.
My System SpecsSystem Spec
22 Jul 2013   #16
BillIsEvil

Windows 7 Home Premium x64bit
 
 

Quote   Quote: Originally Posted by x BlueRobot View Post
In addition to the above post,

The only programs which also have potential to cause problems is the HP Bloatware, the only HP programs I have installed are:

Attachment 277587

I would enable Microsoft Security Essentials at boot too, I will be listed as MSC.

No idea what to do there either, but I'll find out. And thanks.
My System SpecsSystem Spec
22 Jul 2013   #17
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by BillIsEvil View Post
Well I'm officially lost. I have no clue what RAID, BIOS, storage controllers, or AHCI mode are. Found the rapid storage under Uninstall Programs but wouldn't let me uninstall(said it's part of the hard drive). Couldn't even find the my computer icon to do the other steps.
As for what's after the 7 steps that falls under "Sorry, I only understand English". Don't know anything about this stuff and have been learning on-the-fly since coming here a week ago, and obviously have far to go. Going to have to put this on hold until I can understand your language. Hopefully my computer won't blow up before then.

Oh, and I tried the Filehippo link for Ccleaner but it directed me to a link to download 7zip. So much deception everywhere. Anyway, thanks for the help and will be back as soon as possible.
All possible. Everybody may not have some inner knowledge of computing. It is not needed to operate a computer more than enough successfully. If you dont have the idea what those things are, it will not loss anything, but in that case you would not be able to troubleshoot the issue yourself; despite of our remote assistance. You should not do it, as you dont know what you are doing. It may take a wrong direction in that case I am worried.

Best you take the computer to a technician, and ask for a fix. You may let him see what the people suggested you to do. If needed, get connected with us, take opinions.
My System SpecsSystem Spec
24 Jul 2013   #18
BillIsEvil

Windows 7 Home Premium x64bit
 
 

Well, finally got a BSOD only to have it say there was no dump when I did the Grab All so wound up with the same report you already have. Unfortunately, due to circumstances, I have no choice but to attempt the fix myself unless I carry the computer 8 miles to the nearest shop. At this point it doesn't seem to matter if I mess up anything since the hard drive is going out anyway.

No guts no glory.
My System SpecsSystem Spec
06 Aug 2013   #19
BillIsEvil

Windows 7 Home Premium x64bit
 
 

Thought I'd do an update after doing extensive research and finding a solution to this problem, and perhaps help someone else. The cause is the Pegatron IPMTB-TK motherboard(majority consensus was the transistors). The problems with these boards began in 2009 and culminated in a nearly 400 page thread of numerous people complaining about this defective board, followed by lawsuits afterwards when HP's attitude was basically to give a big middle finger.

For salt in the wound, those that were willing to put in the effort to return their computers for a replacement were to find that it was replaced with the exact same motherboard. Even after knowing of this problem in 2009 HP continued to put them in new computers for years, including the one I bought in 2011. Of course the only fix is to get an upgraded motherboard. For those on a low to moderate budget I've learned that the Asus P8z77 line or Agrockz77 Extreme 4 work well. As a gamer I'll be getting the Asus P8zz77-VLK, after making sure it will work with a new Corsair HX 650 Bronze(Gold are defective)power supply and GTX 650 ti Boost video card.

Arc: to better answer your earlier question about the odd number of memory I've learned that it's because the motherboard supports triple channel memory(3x2GB + 3x1GB= 9GB).
My System SpecsSystem Spec
06 Aug 2013   #20
x BlueRobot

 

Thanks for the update, and thanks for posting the solution to your problem
My System SpecsSystem Spec
Reply

 BSOD while surfing, error 000000F4




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Newly built computer BSOD 000000f4
Hi all, Built a new computer yesterday. Been having a lot of BSOD problems. Dump files are attached. What I've tried so far: - Full re-install of Windows (twice) - Replaced SATA cable on hard drive (seemed to work, gave me 2 hours without BSOD before they started coming back). - Ran...
BSOD Help and Support
BSOD surfing web, error 0x0000003B
Hi! System crashed when I surfing web. On BSOD was L1C60x64.sys BSOD so often... usually with code 01E Dump scanned with SF Diagnostic attached.
BSOD Help and Support
BSOD while surfing the web or leaving it idle, error 7a
Hi, I randomly get the BSOD error 7a while surfing the internet or just leaving it idle. I have no idea what causes it since it seems to be random.
BSOD Help and Support
BSOD From last 25 days Error 0*000000F4
Hi I got this error and blue screen. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: f4 BCP1: 0000000000000003
BSOD Help and Support
BSOD Out of the blue when surfing net. ERROR: System_Service_Exception
Hello i suddenly received this error on my custom built PC and i need help as i intend to give this PC to my cousin for his birthday in 3 days time... i cant seem to fix the error as it keeps popping up. Here is the minidump file https://www.dropbox.com/s/lygohte517fg0jx/121212-16614-01.dmp
BSOD Help and Support
BSOD during casual surfing on the web, error 0000000000000018
Heya ! So I just bought this machine a few days ago and have gotten several BSOD's here during these few days. Is Windows 7 . . . - 64bit - the original installed OS on the system? Windows 7 home premium 64bit, the same I'm using - an OEM or full retail version? Came pre-installed
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:27.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App