Multiple BSOD errors, Unknown Cause

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  1. Posts : 32
    Windows 7 Ultimate x64
       #1

    Multiple BSOD errors, Unknown Cause


    Had BSODs about every hour a month ago, then nothing for a month and now three in a day. The error messages are different this time...

    I disabled all my CPU features in bios, and that appears to have slowed the problem, but I would like a more precise approach to finding the root problem. Thanks for help in advance.

    Attached is all the diagnostic files you could want, let me know if there is anything else needed.
      My Computer


  2. Posts : 3,056
    Windows 10
       #2

    Bugcheck:
    Code:
    WDF_VIOLATION (10d)
    The Kernel-Mode Driver Framework was notified that Windows detected an error
    in a framework-based driver. In general, the dump file will yield additional
    information about the driver that caused this bug check.
    Arguments:
    Arg1: 0000000000000004, A NULL parameter was passed to a function that required a non-
        NULL value.
    Arg2: 0000000000000000, Reserved.
    Arg3: fffff880061be6a0, The caller's address.
    Arg4: fffffa8003f08c10, Reserved.
    Driver at fault:
    Code:
    Probably caused by : ser2pl64.sys ( ser2pl64+86a0 )
    Confirmation:
    Code:
    ln /D fffff880061be6a0
    Browse module
    Set bu breakpoint
    
    1: kd> lmDva 0xfffff880`061be6a0
    Browse full module list
    start             end                 module name
    fffff880`061b6000 fffff880`061d5000   ser2pl64 T (no symbols)           
        Loaded symbol image file: ser2pl64.sys
        Image path: \SystemRoot\system32\DRIVERS\ser2pl64.sys
        Image name: ser2pl64.sys
    Time Stamp:
    Code:
    lmvm ser2pl64
    start             end                 module name
    fffff880`061b6000 fffff880`061d5000   ser2pl64 T (no symbols)           
        Loaded symbol image file: ser2pl64.sys
        Image path: \SystemRoot\system32\DRIVERS\ser2pl64.sys
        Image name: ser2pl64.sys
        Timestamp:        Tue Jul 31 14:04:46 2007 (46AF174E)
        CheckSum:         0001A676
        ImageSize:        0001F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Description: USB-to-Serial Cable Driver/GembirdUAS112 - Driver Reference Table - ser2pl64.sys
    Removing the driver is preferable, updating the driver is mandatory.
    Update These drivers (remove where possible):
    Driver Reference Table - tosrfec.sys = Mon Oct 23 09:33:06 2006
    Driver Reference Table - TVALZ_O.SYS = Fri Nov 09 05:08:41 2007
    Driver Reference Table - thpdrv.sys = Fri Jan 11 15:56:28 2008
    Driver Reference Table - tosporte.sys = Tue Mar 25 06:54:24 2008
    Driver Reference Table - tosrfbd.sys = Mon Oct 06 10:56:56 2008
    Driver Reference Table - tosrfbnp.sys = Tue Mar 03 08:34:53 2009
    Driver Reference Table - Tosrfhid.sys = Thu Mar 05 04:03:33 2009
    Driver Reference Table - tosrfnds.sys = Thu Mar 12 04:33:03 2009
    Driver Reference Table - tosrfusb.sys = Thu Mar 19 07:07:44 2009
    Driver Reference Table - L1C62x64.sys = Wed Apr 01 08:09:17 2009
    Driver Reference Table - Thpevm.SYS = Mon Jun 29 11:15:37 2009
    Driver Reference Table - dxgmms1.sys = Sat Nov 20 11:49:53 2010
    Once all of that is done I strongly recommend testing the RAM using - RAM - Test with Memtest86+

    Code:
    BugCheck A, {10, 2, 1, fffff800030b0150}
    
    Probably caused by : memory_corruption ( nt!MiReplenishPageSlist+c0 )
    
    Followup: MachineOwner
    Code:
    BugCheck C0000221, {fffff8e40022ede0, 0, 0, 400000000000000}
    
    DbsSplayTreeRangeMap::Add: Conflicting region fffff880`018f1000 - fffff880`018f13ff
    Unable to map rdyboost.sys region at fffff880`018f1000, NTSTATUS 0xC0000018
    Probably caused by : memory_corruption
    
    Followup: memory_corruption
    Code:
    BugCheck 50, {fffff6a0001fd588, 0, fffff8000309f903, 5}
    
    
    Could not read faulting driver name
    Probably caused by : memory_corruption ( nt!MiDeleteAddressesInWorkingSet+468 )
    What is your current power savings setting in regards to your HDD?
    Code:
    BugCheck 9F, {3, fffffa800dca3060, fffff80000b9c518, fffffa8010790010}
    
    Probably caused by : atapi.sys
    
    
    
    !irp fffffa8010790010
        Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800deb2790 00000000 fffff88000fc4f50-00000000 Success Error Cancel pending
               \Driver\Disk    partmgr!PmPowerCompletion
                Args: 00000000 00000001 00000004 00000000
     [ 16, 2]   0 e1 fffffa800deb22c0 00000000 00000000-00000000    pending
               \Driver\partmgr
    Be sure to post back with results :) !
    Last edited by YoYo155; 01 Aug 2013 at 18:49.
      My Computer


  3. Posts : 32
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I already updated the serial driver.

    Any suggestions on easier updates for toshiba drivers? I am having trouble finding them and windows updates cannot find them for some reason.

    as for the memory... this is from an older post that I did.

    I then switched to some old ram which I never had trouble with (2x2GB dell ram). Got another BSOD, no longer reading one of the ram slots.

    Ran memtest 10 times without errors...

    Is there anything else I should post?
      My Computer


  4. Posts : 3,056
    Windows 10
       #4

    Can you give me some more information?
    Look at the bottom of your PC:
    Attachment 279745


    -----------

    Can you please upload the MSINFO32 file?

    1. Start> RUN> "MSINFO32" without the quotes then hit [Enter].
    2. In "MSINFO32" go to, File> Save> name it your user-name and upload.
      My Computer


  5. Posts : 32
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Serial number 4a156502W
    Part Number PQ33U-01H00H

    also I am noticing again that it is only recognizing one of the two sticks of ram I have in the computer. I have 2x8GB, it is only listing 8GB... I am guessing that this is a symptom of the problem...

    Thanks.
      My Computer


  6. Posts : 3,056
    Windows 10
       #6

    You will find your drivers HERE, Just click on the links I've posted above and filter by:

    • Windows 7 x64 (On the left)
    • Date (On the top right)
    • the type of device you're looking for (one at a time), also on the left
      My Computer


  7. Posts : 32
    Windows 7 Ultimate x64
    Thread Starter
       #7

    updated the drivers I could find...

    Started having BSOD on start up. I took the ram out and re-installed it to make the computer redetect it. No BSOD since then.

    I have attached the minidmp files for these crashes.
      My Computer


  8. Posts : 3,056
    Windows 10
       #8

    jeffpkamp said:
    Serial number 4a156502W
    Part Number PQ33U-01H00H

    also I am noticing again that it is only recognizing one of the two sticks of ram I have in the computer. I have 2x8GB, it is only listing 8GB... I am guessing that this is a symptom of the problem...

    Thanks.
    jeffpkamp said:
    I already updated the serial driver.

    Any suggestions on easier updates for toshiba drivers? I am having trouble finding them and windows updates cannot find them for some reason.

    as for the memory... this is from an older post that I did.

    I then switched to some old ram which I never had trouble with (2x2GB dell ram). Got another BSOD, no longer reading one of the ram slots.

    Ran memtest 10 times without errors...

    Is there anything else I should post?
    jeffpkamp said:
    updated the drivers I could find...

    Started having BSOD on start up. I took the ram out and re-installed it to make the computer redetect it. No BSOD since then.

    I have attached the minidmp files for these crashes.
    You might have a faulty slot.
    Remove the RAM from that particular slot and continue a normal operation as you would everyday.

    ---------------

    Code:
    fffff880`0f083000 fffff880`0fd77000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Oct 02 20:21:13 2012(506B3099)
        CheckSum:         00CD4613
        ImageSize:        00CF4000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Driver Reference Table - nvlddmkm.sys

    Update | GeForce 314.22
      My Computer


  9. Posts : 32
    Windows 7 Ultimate x64
    Thread Starter
       #9

    okay, so major problem... I updated the bios for the computer and now it won't make it past the windows loading screen without a bsod.

    I reflashed the old bios back, but it still won't let me boot up... I am trying to get the mini dmp files becuase I can boot up with an ubuntu disk I have. I'll post those shortly.
      My Computer


  10. Posts : 3,056
    Windows 10
       #10

    Make sure your SATA Mode settings are properly configured.
    AHCI or IDE
      My Computer


 
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