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Windows 7: BSOD error 0x0000001e


17 Jul 2013   #1

Windows 7 Ultimate x64
 
 
BSOD error 0x0000001e

Really need your help as I have this problem since the beginning of this new machine. It constantly reboots usually around 24 hours period. I've tried installing new drivers for everything and even bios update.
I've tried replace the network card recently to try if its the network as I read there is problem with my network chip..

I've done the system file scan and it return 100% no problem.


My System SpecsSystem Spec
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17 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
17 Jul 2013   #3

Windows 7 Ultimate x64
 
 

Oops, forgot to hit the upload button.. it should be attached now.
My System SpecsSystem Spec
.


18 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Sorry mate, I don't find nothing.
My System SpecsSystem Spec
18 Jul 2013   #5

Windows 7 Ultimate x64
 
 

Sorry, somehow I stuffed up the upload process on the first post.. this is now uploaded..
My System SpecsSystem Spec
18 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Some files are missing though..

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
My System SpecsSystem Spec
18 Jul 2013   #7

Windows 7 Ultimate x64
 
 

Hey mate,
I've uploaded the files you ask.. appreciate your help!
My System SpecsSystem Spec
18 Jul 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

Uninstall your current antivirus as it is contributing to your BSOD's. Replace with Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:
Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

Microsoft Security Essentials - Microsoft Windows

Malwarebytes Free
  • Do not start the trial version of MalwareBytes
You may also take a look at:
Good & Free System Security Combination
Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Upload a screenshot using:
CrystalDiskInfo
For how to upload a screenshot or file, read here

Test your Hard Drive by running:
Hard Drive Diagnostic Procedure
Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+
Pay close attention to part 3 of the tutorial "If you have errors"
Tip   Tip
  • Test the RAM with Memtest86+ for at least 7-10 passes. It may take up to 22 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
My System SpecsSystem Spec
Reply

 BSOD error 0x0000001e




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