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Windows 7: BSOD playing World of warcaft


17 Jul 2013   #1

Windows 7 Ultimate x64
 
 
BSOD playing World of warcaft

Hi,

This afternoon, i Had a lot of Nvidia drivers issues, crashing every mins,while playing World of Warcraft, but the game did not crash, and after that i had a BSOD. The first one since two years.
I have the version 320.49 of the Nvidia's drivers.
This is the message error " Display driver NVIDIA Windows Kernel Mode Driver Version 320.49 has stopped working and recover "
But now I can easily sur on the internet and watch videos but every time i launch WoW, it is instantly a BSOD.
My computer informations are on myu profile I think and my power pack is an Antec 620 W

Thank you for your help


My System SpecsSystem Spec
.

17 Jul 2013   #2

Dual Boot: Windows 7 Pro & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1
 
 

I checked the dumps and the BSOD is indeed being caused by your Nvidia driver (I think Im still a newb at BSOD).

How long have you had this driver? Did you just install it or did this problem just happen? Maybe after you installed something else? What graphics card do you have?

My first thought is to roll back your driver and see if the problem persists.

Simply go to Start, then type "Device Manager" in the search bar
Go to the graphics driver, expand it, right click on the drive and select Properties
Go to Drivers tab > Then click Roll back driver.

Reboot and see if the problem still occurs. If it is fixed, go to NVIDIA Driver website and you can either download the driver once again (to see if maybe your driver was corrupted somehow), or you can download a legacy driver (an older driver for your card).
My System SpecsSystem Spec
17 Jul 2013   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium 64Bit
 
 

My System SpecsSystem Spec
.


18 Jul 2013   #4

Windows 7 Ultimate x64
 
 

The report :
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9F7AE198-5F47-47FC-8984-16FF50B7F84F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9F7AE198-5F47-47FC-8984-16FF50B7F84F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3318749206-849094398-3806686295</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0501</Version><SMBIOSVersion major="2" minor="6"/><Date>20110509000000.000000+000</Date></BIOS><HWID>0BD73507018400FE</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514

Nom : Windows(R) 7, Ultimate edition
Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
ID d’activation : 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00426-00178-926-600006-02-1036-7601.0000-2232011
Identificateur d’installation : 003105996640121065996705616274257833553154661144202865
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle : HYRR2
État de la licence : avec licence
Nombre de réinitialisations de Windows restant : 4
Heure approuvée : 18/07/2013 11:08:14

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIAAQABAAIAAgADAAAAAQABAAEAln0IZXcWkPAaXST0xPVS0ayLDqe84tzhhsXURC5z

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  SSDT            AMICPU        PROC
  SLIC            ACRSYS        ACRPRDCT
My System SpecsSystem Spec
18 Jul 2013   #5

Windows 7 Ultimate x64
 
 

But now Bsod are not only when lauching world of warcraft i had one while surfing on the internet and one after this one on the reboot of the computer, when i logged in windows.
My System SpecsSystem Spec
18 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The installation is counterfeit.
An Acer OEM_SLP Key and SLIC table on a Retail motherboard - enabled by a hacker's Activation Exploit.

You need to reformat and reinstall using genuine media and Key.
My System SpecsSystem Spec
18 Jul 2013   #7

Windows 7 Ultimate x64
 
 

What does it mean ?

I'll do it as soon as possible but what is genuine media and key ?

I thank you for your answer
My System SpecsSystem Spec
18 Jul 2013   #8

Windows 7 Ultimate x64
 
 

I think that my graphic card is dead indeed i have a lot of artefacts ( white squares, white or black lignes on the screen )
My System SpecsSystem Spec
18 Jul 2013   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

You have a illegal version of Windows 7, you need to purchase a Windows 7 installation DVD.
My System SpecsSystem Spec
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 BSOD playing World of warcaft




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