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Windows 7: Laptop BSOD when hooked to TV

17 Jul 2013   #1

Windows 7 Home premium 64bit & Vista Ultimate x64
 
 
Laptop BSOD when hooked to TV

Here's a link to the laptop.

Here's the BSOD information:
Code:
Problem signature:
  Problem Event Name:	BlueScreen
  OS Version:	6.1.7601.2.1.0.768.3
  Locale ID:	1033

Additional information about the problem:
  BCCode:	3b
  BCP1:	00000000C0000005
  BCP2:	FFFFF88004F78BA4
  BCP3:	FFFFF8800296B780
  BCP4:	0000000000000000
  OS Version:	6_1_7601
  Service Pack:	1_0
  Product:	768_1
There isn't actually a "BSOD" per se, the computer just restarts. I guess Windows 7 computers may not have a blue screen, but that came up afterwords anyhow.

It only happens with the laptop is hooked up to the TV which is a Sanyo DP37649. It isn't instant, it seems to be fairly random. I'm guessing it's some sort of driver problem?


My System SpecsSystem Spec
.

18 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Professional 64bit
 
 



Hi,

If you Blue Screen it will record a crash log after restarting.

Please reconfigure windows to collect the correct info.
You want small memory dumps - "MiniDumps"

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

And here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html

Tip   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



Cheers

Dave
My System SpecsSystem Spec
Reply

 Laptop BSOD when hooked to TV




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