Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD at random times...ntoskrnl.exe

22 Jul 2013   #11
crash831

Windows 7 Home Premium x64
 
 

Ok, I let my friend just use her computer for a while and now she brought it back and she said the computer just went to a black screen and now it wont boot up and the same thing is wrong the hard drive isn't recognized by the bios. the first time it happened i moved the hard drive to a different cable(the one for the cd drive) and it was recognized that way so i moved it back to its original cable and it worked fine then. So could it possibly be the motherboard or are you placing your bets on the hard drive? Thanks in advance!


My System SpecsSystem Spec
.
22 Jul 2013   #12
x BlueRobot

 

Let's just confirm nothing is wrong with the hard-drive:

Run some hard-drive diagnostics and follow these steps:Find your hard-drive manufacturer and run their tests.

Additional Tests:Post a screenshot of Crystal Disk Info summary:
Quote   Quote: Originally Posted by writhziden
If you have an SSD, make sure the following are up to date:
  • SSD firmware
  • BIOS Version
  • Chipset Drivers
  • Hard disk controller drivers/SATA drivers
  • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.
Check for any file system errors and bad sectors using Option #2 of:Use this command with Disk Check:

Code:
chkdsk C: /f /r
My System SpecsSystem Spec
23 Jul 2013   #13
crash831

Windows 7 Home Premium x64
 
 

Thanks for all your help Blue Robot! I put a different hard drive in the computer and it booted without a problem, but this hard drive still won't boot so I'm gonna order another hard drive. Thanks again!
My System SpecsSystem Spec
.

23 Jul 2013   #14
x BlueRobot

 

Welcome, glad to be able to help
My System SpecsSystem Spec
Reply

 BSOD at random times...ntoskrnl.exe




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD at random times. Most seem to be with ntoskrnl.exe
I need some help with Blue Screens as I have tried everything that I can think of along with suggestions in other threads. The computer seems to blue screen at random times without any warning or consistency. I can be using it for 8 hours with no problem or 2 minutes after startup it could blue...
BSOD Help and Support
BSOD at random times. ntoskrnl.exe
Laptop keeps crashing at what seems random intervals. At first i thought it was the Wireless adapter but updating it did nothing. So hopefully one of you fine people will be able to figure it out :) Dumps attached. Thanks,
BSOD Help and Support
BSOD at random times when not using computer, ntoskrnl.exe
Hey everyone Im sorry if im incorrectly posting this but im new here! Ive seen many different posts regarding the ntoskrnl.exe bsod. But they all seem to be fixes for that exact case so i thought i would put mine and include the dmp. I have a hp desktop with 3gb of ram and a upgraded version of...
BSOD Help and Support
BSOD at random times, error ntoskrnl.exe
Hi i am new to this, i keep getting blue screen at random and dont know how to debug minidump file and i am running out of patience with this pc thanks in advance and that is the most recent one ive had. On Thu 18/10/2012 13:23:57 GMT your computer crashed crash dump file: ...
BSOD Help and Support
New Built PC BSODīs at seemingly random times (ntoskrnl.exe)
Hey everyone, this is my first time here so i hope i did this correct.:o I built this computer about a week ago and ive gotten 3 BSODīs at seemingly random times BSOD 1 and 3 happend when the system was under some load, (1) playing League of legends and (3) Playing Minecraft. The 2 one...
BSOD Help and Support
BSOD at random times, Ntoskrnl.exe, error0x0000003b
Hi everyone, I'm trying to get some help with these BSODs I'm getting: ================================================== Dump File : 111911-30825-01.dmp Crash Time : 11/19/2011 1:14:14 AM Bug Check String : SYSTEM_SERVICE_EXCEPTION Bug Check Code : 0x0000003b Parameter 1 ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Đ Designer Media Ltd

All times are GMT -5. The time now is 20:18.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App