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Windows 7: BOSD after clean up

20 Jul 2013   #1
lorddenis

 
BOSD after clean up

Today was my clean the PC day. Meaning opening it up blowing the dust out etc and the PC worked like always until now. i got a BOSD.

The file is attached. i hope its the right one.

i shuld mention that my C: partiotion on was formated and the win re-instaled less that a mouth ago. Evrything instaling the drivers etc was done at the shop.

I have a felling that something is wrong with the hard drive.


the message that i get:

Quote:
Podpis težave:
Ime težave: BlueScreen
Različica operacijskega sistema: 6.1.7601.2.1.0.256.48
Področne nastavitve: 1060

Dodatne informacije o težavi:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80002E1633E
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Datoteke, v katerih je opisana težava:
C:\Windows\Minidump\072013-64381-01.dmp
C:\Users\Denis\AppData\Local\Temp\WER-72883-0.sysdata.xml

V spletu preberite izjavo o zasebnosti:
Izjava o zasebnosti za sistem Windows 7 - Microsoft Windows

Če v spletu izjava o zasebnost ni na voljo, preberite našo izjavo o zasebnosti brez povezave:
C:\Windows\system32\sl-SI\erofflps.txt



My System SpecsSystem Spec
.
20 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hi

Update the driver below and tell us if you continue to get BSOD's. Driver Reference Table - Rt64win7.sys
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {8, 2, 0, fffff80002e1833e}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+10bb8 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002e1833e, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000310c100
GetUlongFromAddress: unable to read from fffff8000310c1c0
 0000000000000008 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
hal!HalpDmaFreeMapRegisters+1a
fffff800`02e1833e 488b5a08        mov     rbx,qword ptr [rdx+8]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff88002fb6800 -- (.trap 0xfffff88002fb6800)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88002fb6930 rbx=0000000000000000 rcx=fffffa8005260458
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002e1833e rsp=fffff88002fb6990 rbp=0000000000000e00
 r8=fffff88002fb6930  r9=fffff80002e42c60 r10=0000000000000038
r11=0000000000000002 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
hal!HalpDmaFreeMapRegisters+0x1a:
fffff800`02e1833e 488b5a08        mov     rbx,qword ptr [rdx+8] ds:00000000`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002ed41a9 to fffff80002ed4c00

STACK_TEXT:  
fffff880`02fb66b8 fffff800`02ed41a9 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02fb66c0 fffff800`02ed2e20 : fffffa80`0639b950 00000000`000007ff 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff880`02fb6800 fffff800`02e1833e : fffffa80`0410cd50 fffffa80`0410cd50 fffffa80`05577570 00000000`00000001 : nt!KiPageFault+0x260
fffff880`02fb6990 fffff800`02e1ab82 : fffffa80`052603e0 00000000`00000000 fffffa80`052603e0 00000000`000005d7 : hal!HalpDmaFreeMapRegisters+0x1a
fffff880`02fb69c0 fffff800`02e1a825 : fffffa80`05497a00 00000000`00000e80 00000000`00000000 fffffa80`04085e40 : hal!IoFreeMapRegisters+0x62
fffff880`02fb6a30 fffff880`0140a6e1 : fffffa80`04085d70 fffffa80`04085c40 fffffa80`0547dd80 fffffa80`0410cd50 : hal!HalPutScatterGatherList+0xd5
fffff880`02fb6a90 fffff880`04194bb8 : fffff800`0307a201 fffffa80`0547dd80 00000000`00000000 fffff800`0307a201 : ndis!NdisMFreeNetBufferSGList+0x31
fffff880`02fb6ad0 fffff800`0307a201 : fffffa80`0547dd80 00000000`00000000 fffff800`0307a201 00000000`00000000 : Rt64win7+0x10bb8
fffff880`02fb6ad8 fffffa80`0547dd80 : 00000000`00000000 fffff800`0307a201 00000000`00000000 00000000`00000000 : nt!ExpWorkerThreadBalanceManagerPtr+0x1
fffff880`02fb6ae0 00000000`00000000 : fffff800`0307a201 00000000`00000000 00000000`00000000 00000000`00000001 : 0xfffffa80`0547dd80


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Rt64win7+10bb8
fffff880`04194bb8 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  Rt64win7+10bb8

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  49a65b0d

FAILURE_BUCKET_ID:  X64_0xA_Rt64win7+10bb8

BUCKET_ID:  X64_0xA_Rt64win7+10bb8

Followup: MachineOwner
---------

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`04184000 fffff880`041b6000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Thu Feb 26 15:04:13 2009 (49A65B0D)
    CheckSum:         0002EB30
    ImageSize:        00032000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
20 Jul 2013   #3
lorddenis

 

i did as instructed and so far so good. i hope it fixed the problem. will report in a fev hours if its ok!
Thank you!
My System SpecsSystem Spec
.

21 Jul 2013   #4
lorddenis

 

For 24 hours it was ok. but now it happent again
My System SpecsSystem Spec
22 Jul 2013   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Lordy my old friend Your monster is still dancing

Here it is the same BSOD again .... network failure.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck C2, {7, 109b, 300005, fffffa80047caa70}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
GetPointerFromAddress: unable to read from fffff800030ca100
GetUlongFromAddress: unable to read from fffff800030ca1c0
Probably caused by : NETIO.SYS ( NETIO!NetioDereferenceNetBufferListChain+132 )

Followup: MachineOwner
---------
But this time, the driver is the latest version.
Code:
fffff880`04226000 fffff880`042f8000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Apr 10 08:30:34 2013 (5164D5D2)
    CheckSum:         000DB44C
    ImageSize:        000D2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Make it sure that tverything is placed properly.

And enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
27 Jul 2013   #6
lorddenis

 

Hello Arc how are you ?
So i did as u asked but there was no blue screan.. so does that i mean its over ?
My System SpecsSystem Spec
27 Jul 2013   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

I am apparently fine, my friend

Observe the computer for a few more days. Let us know how it is working.
Will be eager to know
My System SpecsSystem Spec
31 Jul 2013   #8
lorddenis

 

Didnt know you are a thor fan

So yesterday and again today another BSOD :S and i thot i got rid off it...rar is attached.
My System SpecsSystem Spec
31 Jul 2013   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

You noticed Thor there

But the problem here is, it is still crashing on the same network adapter driver.
Code:
BugCheck D1, {1800135, 2, 0, fffff880016fb360}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+17aaa )

Followup: MachineOwner
---------
Despite of the fact that you have updated the driver.
Code:
fffff880`04800000 fffff880`048d2000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Apr 10 08:30:34 2013 (5164D5D2)
    CheckSum:         000DB44C
    ImageSize:        000D2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
So it may not be the driver itself, but something else is making the driver crash. Now the question is ... what it may be?

As a first try, scan the system for possible virus infection with the following programs only.
Let us know the results.
My System SpecsSystem Spec
31 Jul 2013   #10
lorddenis

 

Quote   Quote: Originally Posted by Arc View Post
You noticed Thor there

But the problem here is, it is still crashing on the same network adapter driver.
Code:
BugCheck D1, {1800135, 2, 0, fffff880016fb360}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+17aaa )

Followup: MachineOwner
---------
Despite of the fact that you have updated the driver.
Code:
fffff880`04800000 fffff880`048d2000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Wed Apr 10 08:30:34 2013 (5164D5D2)
    CheckSum:         000DB44C
    ImageSize:        000D2000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
So it may not be the driver itself, but something else is making the driver crash. Now the question is ... what it may be?

As a first try, scan the system for possible virus infection with the following programs only.
Let us know the results.
Thor for me was an awsome movie. looking forward to the next one

do i have to scan with both of them ? i used the first one and there are no threats.

usualy when the BSOD happens on the interned or watching something. so maybe java ? graphic card ?
My System SpecsSystem Spec
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