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Windows 7: BSOD on wake from Sleep with HP DV7 Win7 x64

20 Jul 2013   #1
MIII

Windows 7 Home Premium x64
 
 
BSOD on wake from Sleep with HP DV7 Win7 x64

My daughter's HP Dv7 laptop sometimes gets a BSOD when she wake it from sleep and sometimes when she turns it on (cold boot)


My System SpecsSystem Spec
.
20 Jul 2013   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Reduce items at start up:
Performing a Clean Startup in Windows 7

Add, or Remove Startup Programs in Windows 7
Your Antivirus software is basically whats just needed there.

Use the System File Checker tool and Run Disk Check:
Repair Windows 7 System Files with System File Checker

Run Disk Check in Windows 7 for Bad Sectors & Errors
Monitor hardware temperature with system monitoring software like Speccy or HWMonitor:
Piriform - Speccy

CPUID - HWMonitor
  • For how to upload a screenshot or file, read here

Make scans with -
TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

Online Virus Scanner Eset
Upload a screenshot using:
CrystalDiskInfo
For how to upload a screenshot or file, read here

Test your Hard Drive by running:
Hard Drive Diagnostic Procedure
Let us know the results.
My System SpecsSystem Spec
21 Jul 2013   #3
MIII

Windows 7 Home Premium x64
 
 

System File Checker did not find anything.
Check Disk found some free space where it was not expected and fixed it. No Errors or Bad Sectors
piriform speccy normal - see screen shot
TDSSKiller found no threats - see output file
Eset found no threats - see screen shot
Crystal Disk Info - see screen shot
Sea Tools found no errors - see screen shot
My System SpecsSystem Spec
.

22 Jul 2013   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Well looks good.
My System SpecsSystem Spec
22 Jul 2013   #5
MIII

Windows 7 Home Premium x64
 
 

So no clues as to why a BSOD appears periodically when the laptop is woken from sleep?
My System SpecsSystem Spec
22 Jul 2013   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Is it still bluescreening after making the changes?
If so you should upload the dumps.
My System SpecsSystem Spec
Reply

 BSOD on wake from Sleep with HP DV7 Win7 x64




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