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Windows 7: BSOD randomly while downloading and gaming

21 Jul 2013   #1
MiniCale

Windows 7 Ultimate 64bit
 
 
BSOD randomly while downloading and gaming

I have been getting a BSOD recently and am not sure why it seems to happen randomly when I am gaming or downloading I think it might be my HDD because it has been fairly noisy lately and when I'm downloading I leave my pc idle and when I come back it sometimes has blue screened.

I have cleared and reinstalled with the latest amd drivers.
I have tested my gpu with furmark and it was fine and capped out at 77C.
I did windows memory ram test for 7 runs and nothing came up (I am going to do memtest when I get the time).

I have written two of the most recent ones down:

Atikmpag.sys
Page fault in nonpaged area
0x00000050

System service exception
0x0000003B

Dump files are attached if that helps.


My System SpecsSystem Spec
.
21 Jul 2013   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The zip you uploaded does not contain any crash dump. Check in C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, zip it and upload it.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

500 watt PSU
My System SpecsSystem Spec
21 Jul 2013   #3
MiniCale

Windows 7 Ultimate 64bit
 
 

Weird I used the SFDiagnostictool here is another not sure if that has them in I think it does if not just tell me and I'll get them manually.
My System SpecsSystem Spec
.

28 Jul 2013   #4
MiniCale

Windows 7 Ultimate 64bit
 
 

Just got another blue screen while watching netflix

afd.sys

Page fault in nonpaged area

Stop 0x00000050

Dump files are attached
My System SpecsSystem Spec
28 Jul 2013   #5
MiniCale

Windows 7 Ultimate 64bit
 
 

It's just happened again twice when trying to watch netflix again Its starting to really get to me now it wasn't too bad getting 1 every few days but thats 3 in about 30 minutes.

This time I got

Driver IRQL not less or equal

Stop 0x0000000D1

And

System service exception

Stop 0x0000003B

And heres all the dump files including the 2 new ones
My System SpecsSystem Spec
28 Jul 2013   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest for at least 8 passes, preferably overnight.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Also update Realtek PCI-E Gigabit Ethernet NIC driver, from Realtek , take the Win7 and WinServer 2008 R2 Auto Installation Program dated 2013/5/22.

One thing is very important, that is upload your MSINFO32.nfo file.
  1. Click on the start button
  2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
  3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
  4. Give the time for processing, it will save a .nfo file on your desktop.
  5. Zip it, and upload it following the instruction.
Let us know the results.
________________________________________________________________________________
BSOD ANALYSIS:
Code:
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff88003ef5c03, fffff880084f6bb0, 0}

Probably caused by : memory_corruption

Followup: memory_corruption
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff88003ef5c03, Address of the instruction which caused the bugcheck
Arg3: fffff880084f6bb0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
afd!AfdTLFastDgramSend+3
fffff880`03ef5c03 49ff5b08        call    tbyte ptr [r11+8]

CONTEXT:  fffff880084f6bb0 -- (.cxr 0xfffff880084f6bb0)
rax=0000000000000000 rbx=0000000000000054 rcx=fffffa8007763e50
rdx=fffffa8006e1eec0 rsi=fffff880084f77d0 rdi=fffffa8007763e50
rip=fffff88003ef5c03 rsp=fffff880084f7598 rbp=fffff880084f7ca0
 r8=fffffa8007763e50  r9=0000000000000001 r10=000001ac00000000
r11=fffff880084f7598 r12=fffffa8006e1eec0 r13=fffffa8006e1eec0
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210282
afd!AfdTLFastDgramSend+0x3:
fffff880`03ef5c03 49ff5b08        call    tbyte ptr [r11+8] ds:002b:fffff880`084f75a0=????????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x3B

PROCESS_NAME:  Steam.exe

CURRENT_IRQL:  0

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff88003ef5c03

STACK_TEXT:  
fffff880`084f7598 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : afd!AfdTLFastDgramSend+0x3


CHKIMG_EXTENSION: !chkimg -lo 50 -db !afd
16 errors : !afd (fffff88003ef5c04-fffff88003ef5cbc)
fffff88003ef5c00  4c  8b  dc  49 *ff  5b  08  49  89  6b  10  49 *dd  73  18  57 L..I.[.I.k.I.s.W
fffff88003ef5c10  48  81  ec  90 *ff  00  00  33  c0  33  ed  48 *ff  d9  39  6a H......3.3.H..9j
fffff88003ef5c20  20  49  89  43 *ff  49  89  43  d0  49  89  43 *bb  49  89  43  I.C.I.C.I.C.I.C
fffff88003ef5c30  a0  49  89  43 *f5  49  89  43  c0  49  89  43 *f7  49  89  43 .I.C.I.C.I.C.I.C
...
fffff88003ef5c80  43  d0  7e  08 *ff  8b  42  28  49  89  43  c8 *ee  4a  10  85 C.~...B(I.C..J..
fffff88003ef5c90  c9  7f  62  8b *ff  e0  00  00  00  85  c0  0f *eb  db  ee  00 ..b.............
fffff88003ef5ca0  00  8d  48  01 *ff  0f  b1  8b  e0  00  00  00 *b7  e5  48  8b ..H...........H.
fffff88003ef5cb0  43  18  48  8b *7f  10  48  8d  54  24  40  ff *ff  18  8b  f8 C.H...H.T$@.....

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

STACK_COMMAND:  .cxr 0xfffff880084f6bb0 ; kb

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------
Code:
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa7f92843414, 0, fffff88002c9d052, 7}


Could not read faulting driver name
Probably caused by : memory_corruption

Followup: memory_corruption
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa7f92843414, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88002c9d052, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000007, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000350b100
GetUlongFromAddress: unable to read from fffff8000350b1c0
 fffffa7f92843414 

FAULTING_IP: 
afd!AfdBReceive+3b2
fffff880`02c9d052 4c8bbd2460488b  mov     r15,qword ptr [rbp-74B79FDCh]

MM_INTERNAL_CODE:  7

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  0x50

PROCESS_NAME:  firefox.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff8800a0e04f0 -- (.trap 0xfffff8800a0e04f0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff8800a0e0728 rbx=0000000000000000 rcx=fffffa80073bd420
rdx=fffffa8006f69d68 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002c9d052 rsp=fffff8800a0e0680 rbp=fffffa80073bd3f0
 r8=fffff88002c73820  r9=0000000000000000 r10=fffff88002c56000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
afd!AfdBReceive+0x3b2:
fffff880`02c9d052 4c8bbd2460488b  mov     r15,qword ptr [rbp-74B79FDCh] ss:0018:fffffa7f`92843414=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff8000335052b to fffff800032d3c00

STACK_TEXT:  
fffff880`0a0e0388 fffff800`0335052b : 00000000`00000050 fffffa7f`92843414 00000000`00000000 fffff880`0a0e04f0 : nt!KeBugCheckEx
fffff880`0a0e0390 fffff800`032d1d2e : 00000000`00000000 fffffa7f`92843414 fffff880`0a0e0400 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43781
fffff880`0a0e04f0 fffff880`02c9d052 : 00000000`03f6f62c fffffa80`073bd3f0 00000000`00000020 fffffa80`06f69cc0 : nt!KiPageFault+0x16e
fffff880`0a0e0680 fffff880`02c9dab4 : fffffa80`09120fc8 fffff880`048d83a9 fffffa80`073bd3f0 00000000`00000000 : afd!AfdBReceive+0x3b2
fffff880`0a0e0900 fffff800`035f1f37 : fffffa80`06f69cc0 fffffa80`073bd3f0 fffffa80`00000000 fffffa80`00000020 : afd!AfdReceive+0x2f4
fffff880`0a0e0a10 fffff800`035f2796 : fffffa80`09679c58 00000000`00000234 00000000`00000001 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`0a0e0b40 fffff800`032d2e93 : fffff880`0a0e0ca0 00000000`00000000 00000000`00000000 fffffa80`069fe300 : nt!NtDeviceIoControlFile+0x56
fffff880`0a0e0bb0 00000000`73d12e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`027fecf8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x73d12e09


STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -db !afd
247 errors : !afd (fffff88002c9d004-fffff88002c9ddfc)
fffff88002c9d000  84  c4  00  00 *e1  8b  86  b8  00  00  00  41 *88  04  00  00 ...........A....
fffff88002c9d010  00  80  48  03 *32  48  8d  05  54  3c  02  00 *2a  87  46  68 ..H.2H..T<..*.Fh
fffff88002c9d020  80  7e  44  00 *0e  85  8d  c4  00  00  83  be *81  00  00  00 .~D.............
fffff88002c9d030  01  0f  84  ab *f3  00  00  f0  83  86  80  00 *bf  00  ff  0f ................
fffff88002c9d040  84  9d  03  00 *4f  32  db  0f  ba  65  08  0c  0f  82  12  c5 ....O2...e......
fffff88002c9d050  00  00  4c  8b *bd  24  60  48  8b  8c  24  80 *75  00  00  48 ..L..$`H..$.u..H
fffff88002c9d060  8d  84  24  80 *e1  00  00  48  3b  c8  75  3f *87  85  ff  0f ..$....H;.u?....
fffff88002c9d070  85  a7  04  00 *5c  84  db  0f  85  af  04  00 *2f  41  8b  c6 ....\......./A..
fffff88002c9d080  48  8b  8c  24 *31  02  00  00  48  33  cc  e8 *56  a2  fb  ff H..$1...H3..V...
fffff88002c9d090  48  8b  9c  24 *ab  02  00  00  48  81  c4  40 *4d  00  00  41 H..$....H..@M..A
fffff88002c9d0a0  5f  41  5e  41 *ee  41  5c  5f  5e  5d  c3  48 *e1  01  48  8d _A^A.A\_^].H..H.
fffff88002c9d0b0  94  24  80  00 *6d  00  48  89  84  24  80  00 *9d  00  48  89 .$..m.H..$....H.
fffff88002c9d0c0  50  08  48  8b *e6  20  e8  45  9f  ff  ff  eb *7e  f6  40  48 P.H.. .E....~.@H
fffff88002c9d0d0  01  0f  85  df *9a  00  00  49  3b  c7  0f  84 *3f  fd  ff  ff .......I;...?...
fffff88002c9d0e0  4c  8b  d0  48 *ca  44  24  58  48  85  c0  0f *9e  87  fd  ff L..H.D$XH.......
fffff88002c9d0f0  ff  4c  8b  76 *a8  41  bb  ff  ff  00  00  4d *9e  f6  0f  84 .L.v.A.....M....
fffff88002c9d100  8b  bf  00  00 *07  83  7d  10  00  75  47  41 *4c  46  0a  05 ......}..uGALF..
fffff88002c9d110  0f  85  b1  be *aa  00  44  89  4c  24  28  44 *ca  4c  24  20 ......D.L$(D.L$ 
fffff88002c9d120  45  33  c9  45 *df  41  01  33  d2  49  8b  ce *de  15  a6  e3 E3.E.A.3.I......
fffff88002c9d130  fc  ff  45  33 *f4  48  85  c0  0f  84  30  c0 *18  00  4d  8b ..E3.H....0...M.
fffff88002c9d140  36  4d  85  f6 *d6  c5  4c  8b  54  24  58  4c *ce  05  ce  66 6M....L.T$XL...f
fffff88002c9d150  fd  ff  83  3d *4d  66  fd  ff  00  49  8b  4a *7b  0f  85  6d ...=Mf...I.J{..m
fffff88002c9d160  be  00  00  8b *a1  a7  66  fd  ff  85  c0  0f *97  5f  be  00 ......f......_..
fffff88002c9d170  00  41  8b  5a *e8  41  8b  52  10  4c  8b  46 *9f  49  8b  4a .A.Z.A.R.L.F.I.J
fffff88002c9d180  38  4c  89  8c *16  c0  00  00  00  45  8b  4d *d7  48  8d  84 8L.......E.M.H..
fffff88002c9d190  24  c0  00  00 *7b  48  89  44  24  28  48  89 *72  24  20  e8 $...{H.D$(H.r$ .
fffff88002c9d1a0  44  a6  fb  ff *4f  8b  8c  24  c0  00  00  00 *05  8b  54  24 D...O..$......T$
fffff88002c9d1b0  58  41  bb  ff *bb  00  00  48  3b  cb  8b  5c *8d  74  48  89 XA.....H;..\.tH.
fffff88002c9d1c0  8c  24  98  00 *04  00  0f  82  c3  02  00  00 *6e  33  c9  83 .$..........n3..
fffff88002c9d1d0  ca  ff  45  8b *f3  41  0f  b6  42  48  44  0f *f7  c0  41  c0 ..E..A..BHD...A.
fffff88002c9d1e0  e8  04  41  f6 *c8  41  80  e0  01  80  7c  24 *e7  00  44  88 ..A..A....|$..D.
fffff88002c9d1f0  44  24  50  75 *39  45  85  f6  0f  85  a2  02 *2b  00  a8  01 D$Pu9E......+...
...
fffff88002c9d400  8b  cb  e8  89 *bc  fb  ff  4c  8b  46  08  45 *66  c9  48  8b .......L.F.Ef.H.
fffff88002c9d410  d6  48  8b  cb *fa  77  b4  fb  ff  8b  46  30 *d8  44  24  48 .H...w....F0.D$H
fffff88002c9d420  01  48  89  74 *35  40  89  44  24  38  8b  46 *ae  89  44  24 .H.t5@.D$8.F..D$
fffff88002c9d430  30  48  8b  46 *3b  45  33  c9  48  89  44  24 *2b  41  8d  49 0H.F;E3.H.D$+A.I
fffff88002c9d440  01  4c  8b  c3 *9a  1a  10  00  00  c7  44  24 *45  01  00  00 .L........D$E...
fffff88002c9d450  00  e8  7a  ca *ad  ff  45  33  db  4c  87  5e *2f  4d  85  db ..z...E3.L.^/M..
fffff88002c9d460  0f  84  e2  c0 *eb  00  0f  b6  15  4b  5e  fd *ef  48  8b  ce .........K^..H..
fffff88002c9d470  ff  15  da  e0 *dd  ff  e9  ca  fb  ff  ff  45 *52  c0  48  8b ...........ER.H.
fffff88002c9d480  cd  41  8d  50 *9f  e8  46  a2  fb  ff  e9  7b *3f  ff  ff  83 .A.P..F....{?...
fffff88002c9d490  ca  ff  41  be *d5  00  00  80  45  33  c9  e9 *ae  fd  ff  ff ..A.....E3......
fffff88002c9d4a0  a8  01  0f  85 *fa  bc  00  00  29  4f  58  41 *d7  4a  10  41 ........)OXA.J.A
fffff88002c9d4b0  29  4a  40  e9 *b3  fd  ff  ff  49  3b  ca  0f *c4  1e  bc  00 )J@.....I;......
fffff88002c9d4c0  00  48  8b  09 *cf  b6  41  48  41  32  42  48 *8b  01  0f  84 .H....AHA2BH....
fffff88002c9d4d0  9f  fd  ff  ff *df  ac  fd  ff  ff  8b  87  90 *bc  00  00  39 ...............9
fffff88002c9d4e0  47  58  0f  83 *f8  fd  ff  ff  83  bf  88  00 *73  00  00  0f GX..........s...
fffff88002c9d4f0  85  6e  fd  ff  ff  48  8b  d5  48  8b  cf  e8 *31  75  00  00 .n...H..H...1u..
fffff88002c9d500  4c  8b  54  24 *f4  48  8b  8c  24  98  00  00 *35  44  8a  44 L.T$.H..$...5D.D
fffff88002c9d510  24  50  48  89 *91  24  60  e9  47  fd  ff  ff *4d  8b  cf  e8 $PH..$`.G...M...
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  STRIDE

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

BUCKET_ID:  X64_MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------
My System SpecsSystem Spec
30 Jul 2013   #7
MiniCale

Windows 7 Ultimate 64bit
 
 

I looked up one of the blue screens the afd.sys one and turns out my ethernet driver might have gone bad so I got it off gigabytes driver list for my motherboard again and repaired it then I ran memtest and it turns out one of my 4gb sticks of ram was causing errors hopefully this is the end of my problems it seems to have worked.
My System SpecsSystem Spec
31 Jul 2013   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Its good that the root of the issue is discovered.
For any further issues, let us know.
My System SpecsSystem Spec
Reply

 BSOD randomly while downloading and gaming




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