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Windows 7: Computer Freezes/Lockups With Restart BCC 0X124


25 Jul 2013   #11

Windows 7 Professional X64
 
 

I did re-flashed the BIOS with the newest one on the HP site and again it says 07/09/2010 when looking up in System Information. I also ran Crystal Disk which didn't seem to find my HDD, but I did run the WD Data Lifeguard Tool from their website and it said SMART fail as it was unable to read SMART info.

Here are the screenshots...

My System SpecsSystem Spec
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25 Jul 2013   #12

Windows 7 ultimate x64
 
 

Well could you view the SMART data and post it here... looks like you need a new Hdd urgently
My System SpecsSystem Spec
25 Jul 2013   #13

Windows 7 Professional X64
 
 

I clicked on the SMART data in the WD application and it simply says that the SMART data could not be read. I also tried looking up SMART info in Speedfan which is just blank and also downloaded HDTune Pro which also could not get temp readings or SMART info regarding the drive. Here are the screen shots...
My System SpecsSystem Spec
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25 Jul 2013   #14

Windows 7 ultimate x64
 
 

Have you tried connecting the hdd to another port ??
My System SpecsSystem Spec
25 Jul 2013   #15

Windows 7 Professional X64
 
 

I just finished moving the HDD to a new SATA port on my motherboard and the programs are still giving me the same results. I also noticed, that the HDD is a Caviar Green HDD from WD. I have read online that green drives aren't that great as a boot drive and are more suited for a storage drive. I was wondering if perhaps that would make any difference. If it did i'm not sure why HP woudve selected this drive as the main PC drive....
My System SpecsSystem Spec
26 Jul 2013   #16

Windows 7 ultimate x64
 
 

Well looks like a bad drive.. have it RMA to HP or WD and get it replaced..

You could also download UBCD ( ultimate Boot CD ) and run the HDD diagnostics offline and see if you get any results regarding the failure of the Drive or If you have a spare HDD lying around.. install windows on it and check to see if it still BSOD;s
My System SpecsSystem Spec
26 Jul 2013   #17

Windows 7 Professional X64
 
 

I'm going to check if I can send the HDD back to either HP or WD but if not I'll order a new one ASAP and post the results in a few days time. Please don't close the thread as it may take me up to 4-5 days since I'm not always home. Thanks for you help thus far been a great help!!!
My System SpecsSystem Spec
26 Jul 2013   #18

Windows 7 Professional X64
 
 

On second thought, I just ordered a new HDD as this one was not cutting it for Gaming. I will install a fresh copy of windows on the new HDD and post the results in a few days. Cheers!
My System SpecsSystem Spec
26 Jul 2013   #19

Windows 7 ultimate x64
 
 

OK. thats fine...

You can close the thread at anytime... only if you feel the issue is resolved.
My System SpecsSystem Spec
28 Jul 2013   #20

Windows 7 Professional X64
 
 

I finally got around to testing my PSU with a multimeter. Here are the results...

Power Supply With NO Load:
All Yellow Wires: 12.14Volts
All Red wires: 5.18Volts
All Orange wires: 3.42Volts
Purple Wire: 5.14Volts


Power Supply WITH Load:
All Yellow Wires: 12.31Volts
All Red Wires: 5.08Volts
All Orange Wires: 3.44Volts

It would seem that the PSU isn't an issue here. I will post back once the new HDD is installed.
My System SpecsSystem Spec
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 Computer Freezes/Lockups With Restart BCC 0X124




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