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Windows 7: Win7 x64 Bluescreen when inserting Lexar JD FireFly 8gb


18 Oct 2009   #1

Windows 7 x64 RTM
 
 
Win7 x64 Bluescreen when inserting Lexar JD FireFly 8gb

Hi all,

My usually stable x64 RTM install , bluescreens whenever i insert my Lexar JD FireFly 8gb USB stick. This stick works in other systems and OSes without issue. This stick also works under Windows 7 x86 7100 build, in my other PC (Asus). My x64 RTM build is on a GA-EX58 UD5 / i7 920 system.

If i boot the system with the USB aready inserted, all seems fine, it is only when i insert USB into the already running OS. I tried a reformat of the USB, in the EX58 , which seemed to cure the problem for a short while, but it happend again, yesterday. Other brand USB sticks and USB HDD's i have tried, have not exhibited this issue.

Any suggestions on further troubleshooting, or should i cut my losses and purchase another brand USB stick?


My System SpecsSystem Spec
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18 Oct 2009   #2

64-bit Windows 8.1 Pro
 
 

Check your Device Manager and make sure that all of your USB entries have the appropriate drivers installed.. if any have the dreaded yellow triangle, update the driver....
My System SpecsSystem Spec
18 Oct 2009   #3
Microsoft MVP

 
 

Please zip up the contents of the C:\Windows\Minidump directory and upload/attach the .zip file with your next post.
My System SpecsSystem Spec
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21 Oct 2009   #4

Windows 7 x64 RTM
 
 

Sorry, been away from PC for a day or two..

Minidump and BSOD attached.
Regards Gary
My System SpecsSystem Spec
21 Oct 2009   #5

Win7x64
 
 

Update or remove this (Acronis?) driver and the crashes will very probably stop:

Image name: tdrpm251.sys
Timestamp: Fri Jul 31 23:59:53 2009 (4A72F8D9)
My System SpecsSystem Spec
22 Oct 2009   #6

Windows 7 x64 RTM
 
 

Something wrong with my version of acronis ?
My System SpecsSystem Spec
22 Oct 2009   #7

Win7x64
 
 

Quote   Quote: Originally Posted by garfin View Post
Something wrong with my version of acronis ?
"Wrong" is a moral judgement. In BSOD-land we don't do morals or judgements - only "likely crash causes"

Here's the stack of the offending thread:

Child-SP RetAddr Call Site
fffff880`081efd28 fffff800`0290b1e4 nt!KeBugCheckEx
fffff880`081efd30 fffff800`02889fee nt! ?? ::FNODOBFM::`string'+0x42907
fffff880`081efe90 fffff800`02b6efb9 nt!KiPageFault+0x16e
fffff880`081f0020 fffff800`02b700ba nt!ObpQueryNameString+0x51
fffff880`081f0120 fffff880`01cd20c8 nt!ObQueryNameString+0xe
fffff880`081f0160 fffff880`00000009 tdrpm251+0x4c0c8
fffff880`081f0168 00000000`00000001 0xfffff880`00000009
fffff880`081f0170 00000000`00000001 0x1
fffff880`081f0178 00000000`00000000 0x1

The tdrpm251 driver was attempting to parse the name of some object, but it apparently passed in a bad buffer to the Object Manager (Ob*) routines. The version of tdrpm251 that's on your machine is the one whose timestamp I've already posted. Perhaps there's an updated build by now.

Since you can readily reproduce the crash, it ought to be relatively straightforward to test whether removing Acronis does the trick. If not, please upload more minidumps.
My System SpecsSystem Spec
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 Win7 x64 Bluescreen when inserting Lexar JD FireFly 8gb




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