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Windows 7: Computer suddenly froze, then a BSOD when restarting the computer.

24 Jul 2013   #1
EkoWraith

Windows 7 Home Premium x64
 
 
Computer suddenly froze, then a BSOD when restarting the computer.

As the title states my computer froze. It has frozen two times within 3 or 4 hours now, and on the last restart i had a BSOD straight after entering my password and logging into windows(Did not get the desktop).
After another restart I've had no problems. Did a scan with Microsoft Security Essentials which was clean.

The freezes started randomly while watching youtube videos, I've had no problems with this in the past(Except for Flash player crashing a few times).

I've included a zip file from the SF Diagnostics Tool as instucted.


My System SpecsSystem Spec
.
24 Jul 2013   #2
x BlueRobot

 

Code:
BugCheck C5, {fffff810032696b0, 2, 0, fffff8000320ea4e}

Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+192 )
Code:
Usual causes:  Device driver, Memory
This bugcheck indicates that a device driver has attempted to reference and read from a invalid memory address, my assumption is that the data which was required by the device driver wasn't available, therefore it had to be paged from the disk with a page fault, which is a illegal operation at IRQL Level 2, due to various reasons.

Code:
TRAP_FRAME:  fffff880081f6710 -- (.trap 0xfffff880081f6710)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff810032696b0
rdx=fffffa8009a086f0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8000320ea4e rsp=fffff880081f68a0 rbp=0000000000000000
 r8=fffffa80099fa4c0  r9=fffffa8009a086e0 r10=0000000000000000
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!ExDeferredFreePool+0x192:
fffff800`0320ea4e 488b01          mov     rax,qword ptr [rcx] ds:fffff810`032696b0=????????????????
------------------------------------------------------------------------------

Run Driver Verifier to scan for any corrupted drivers which may be causing problems, this program works by running various stress tests on drivers, in order to produce a BSOD which will locate the driver; run for least 24 hours:
information   Information
My System SpecsSystem Spec
24 Jul 2013   #3
EkoWraith

Windows 7 Home Premium x64
 
 

I cant even log into the desktop when restarting the computer after enabling driver verifier.. BSOD says something about DB3G.sys with the STOP code: 0x000000C5

Another BSOD gives me the STOP code: 0x0000000A

Trying to log in with safe mode gave me a blue screen with STOP code: 0x0000000A
The second time i tried i got in and turned off driver verifier again..
My System SpecsSystem Spec
.

24 Jul 2013   #4
EkoWraith

Windows 7 Home Premium x64
 
 

Uploading the crash dumps..
My System SpecsSystem Spec
24 Jul 2013   #5
x BlueRobot

 

Code:
BugCheck C9, {23e, fffff88005bddb40, fffff98004ef4b80, 0}

*** WARNING: Unable to verify timestamp for DB3G.sys
*** ERROR: Module load completed but symbols could not be loaded for DB3G.sys
Probably caused by : DB3G.sys ( DB3G+3b40 )
This bugcheck indicates that the device driver above marked the current IRP pending, but didn't return the STATUS_PENDING flag.

Code:
2: kd> lmvm DB3G
start             end                 module name
fffff880`05bda000 fffff880`05bdf280   DB3G     T (no symbols)           
    Loaded symbol image file: DB3G.sys
    Image path: \SystemRoot\system32\drivers\DB3G.sys
    Image name: DB3G.sys
    Timestamp:        Mon Nov 07 06:33:11 2005 (436EF527)
    CheckSum:         0000B007
    ImageSize:        00005280
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
The driver belongs to your Diamondback USB Optical Mouse, please check for updates since the driver is very outdated and unlikely to be compatible with Windows 7 - Razer Diamondback Driver v6.02
My System SpecsSystem Spec
24 Jul 2013   #6
EkoWraith

Windows 7 Home Premium x64
 
 

There are no newer drivers for it sadly :/ Uninstalled the drivers and the problem is gone. Buying another mouse instead.

Thanks for the help
My System SpecsSystem Spec
25 Jul 2013   #7
x BlueRobot

 

Quote   Quote: Originally Posted by EkoWraith View Post
There are no newer drivers for it sadly :/ Uninstalled the drivers and the problem is gone. Buying another mouse instead.

Thanks for the help
Welcome, glad to be able to help
My System SpecsSystem Spec
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 Computer suddenly froze, then a BSOD when restarting the computer.




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